---
description: Learn more about Admin By Request. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Admin By Request Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/1731/remote-desktop/software) > [Admin By Request](/software/2067991/admin-by-request)

# Admin By Request

Canonical: https://www.getapp.com.au/software/2067991/admin-by-request

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Next: [Next page](https://www.getapp.com.au/software/2067991/admin-by-request?page=2)

> Endpoint privilege management with just-in-time admin elevation, full auditing, and secure remote access for Windows, macOS, and Linux. Anti-malware file scanning, SSO and MFA enforcement, ML and AI automation, temporary local admin accounts, and a full inventory and detailed auditlog.
> 
> Verdict: Rated **4.9/5** by 68 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Admin By Request

•  With app elevation, you can elevate applications without elevating the user.

•  The Break Glass/LAPS-replacement feature allows for the provisioning of temporary local admin accounts.

•  Integration with OPSWAT's MetaDefender Cloud API means you can scan files with over 35 anti-malware engines.

•  Enforce business rules with endpoint MFA/SSO prior to privilege elevation.

•  Allow our Artificial Intelligence engine to auto-approve requests for elevation.

•  With our Machine Learning feature, you can allow auto-approvals after a set number of manual approvals.

•  Ensure all sensitive data is protection - Admin By request is GDPR compliant, ISO 27001 certified, and adheres to a number of other global compliance standards.

•  Cover all endpoints with versions for Windows, macOS, and Linux operating systems.

•  Integrate with ServiceNow, Teams, Slack, SIEM tools, and ticketing systems.

• Access all core Admin Portal features from your mobile device with the Admin By Request mobile app.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 68 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Admin By Request

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Pricing Details**: Lifetime free plan for 25 seats including all features and products, with no confusing pricing tiers, paid add-ons, or modules. 

Additional seats are available for paid plans, with support and onboarding included. 

Number of seats + duration of term = your price.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Japanese, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Control
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- Application Access Control
- Application Security
- Approval Process Control
- Audit Trail
- Auditing
- Authentication
- Behavioral Analytics
- Compliance Management
- Configurable Workflow

## Integrations (11 total)

- Jira
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Power BI
- Microsoft Sentinel
- Microsoft Teams
- Okta
- SAMLink Processor
- ServiceNow
- Slack
- Splunk Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Remote Desktop Software](https://www.getapp.com.au/directory/1731/remote-desktop/software)

## Related Categories

- [Remote Desktop Software](https://www.getapp.com.au/directory/1731/remote-desktop/software)
- [RMM Software](https://www.getapp.com.au/directory/1767/remote-monitoring-and-management/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software)
- [Customer Identity and Access Management (CIAM) Software](https://www.getapp.com.au/directory/3783/customer-identity-and-access-management-ciam/software)
- [Endpoint Protection Software](https://www.getapp.com.au/directory/1051/endpoint-protection/software)

## Alternatives

1. [Bitwarden](https://www.getapp.com.au/software/2036055/bitwarden) — 4.7/5 (213 reviews)
2. [Okta](https://www.getapp.com.au/software/10383/okta) — 4.7/5 (930 reviews)
3. [Microsoft Entra ID](https://www.getapp.com.au/software/2047243/azure-active-directory) — 4.7/5 (55 reviews)
4. [BeyondTrust Remote Support](https://www.getapp.com.au/software/113939/bomgar) — 4.6/5 (2009 reviews)
5. [JumpCloud Directory Platform](https://www.getapp.com.au/software/114127/jumpcloud-daas) — 4.6/5 (264 reviews)

## Reviews

### "Easy to use tool." — 5.0/5

> **Jimmy** | *1 August 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy of use both for the end user and the administration, with tools to both prevent and investigation for in wanted software.
> 
> **Cons**: There are times where Admin by request does have some limitations and can't finish the job. Have had windows recovery freeze after requesting admin access.

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### "A tool that improves security and makes life easier\!" — 5.0/5

> **Kevin** | *30 November 2023* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, easy to setup, so much easier to authorize admin requests than having to remote in and type in credentials.
> 
> **Cons**: The only downside is we didn't implement it years earlier.
> 
> Easy to buy, easy to use, low pressure sales team. It's amazing to find a tool that does what it's supposed to at a reasonable price\!

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### "Great for Non Profits" — 4.0/5

> **David** | *29 August 2025* | Government Relations | Recommendation rating: 7.0/10
> 
> **Pros**: Admin By Request offered non-profit discounts that helped make the purchase affordable. It was also very easy to set up from the admin side and implement using InTune
> 
> **Cons**: Admin By Request and Teamviewer QuickSupport are sometimes at odds because of UAC prompts popping up that Teamviewer QS can't see when working with a remote user.

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### "Loftin - Admin By Request Review" — 5.0/5

> **Jacob** | *9 April 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: Robust feature set and easy to use, manage, and deploy
> 
> **Cons**: Some bugs, not many now as the bugs I experienced have been addressed and patched.

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### "User Friendly quick temporary permission elevation" — 5.0/5

> **Jonathan** | *30 August 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, features for the price, break glass is nice when you are a non Microsoft shop.
> 
> **Cons**: macOS Break Glass could use some work, though most of that is on Apple since they have horrible identity management for enterprise users.
> 
> Makes it easy for users to quickly gain access to install applications and have temporary admin sessions to get what they need done. Especially if they are remote.

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Next: [Next page](https://www.getapp.com.au/software/2067991/admin-by-request?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2067991/admin-by-request)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/admin-by-request/> |
| en-AE | <https://www.getapp.ae/software/2067991/admin-by-request> |
| en-AU | <https://www.getapp.com.au/software/2067991/admin-by-request> |
| en-CA | <https://www.getapp.ca/software/2067991/admin-by-request> |
| en-GB | <https://www.getapp.co.uk/software/2067991/admin-by-request> |
| en-IE | <https://www.getapp.ie/software/2067991/admin-by-request> |
| en-NZ | <https://www.getapp.co.nz/software/2067991/admin-by-request> |
| en-SG | <https://www.getapp.sg/software/2067991/admin-by-request> |
| en-ZA | <https://www.getapp.za.com/software/2067991/admin-by-request> |

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