About SoftExpert Suite
SoftExpert Suite is the most comprehensive solution to collaboratively solve critical business excellence challenges into an integrated multi-application environment.
SoftExpert offers an integrated suite of components that can be implemented as business demands grow and the need to incorporate new functions.
Whatever the strategy chosen, only a fully shared Business Excellence environment allows its applications fit together like puzzle pieces and work seamlessly.
With SoftExpert Suite, interconnected applications in a single workplace replaces many isolated management systems that address only a few aspects of a business, leading to costly delays, inefficiencies and errors caused by duplicated functionality, lack of visibility and inconsistent information.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of SoftExpert Suite
• A single workspace
• A single user interface
• Full integration of data and functions
• High productivity and reliability
• Ease of use and learning
• Single cross-platform portability
• A single service level agreement
• A single contact for technical support
• A single responsible supplier
• License sharing between applications
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
Brazilian Portuguese, Catalan, English, European Portuguese, Finnish and 11 others
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of SoftExpert Suite: 223
Alternatives
Pipefy
Zendesk Suite
ARIS
QUALITYWEB 360
Reviews
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- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of Softexpert
Reviewed on 29/08/2023
overal, we are satisfied and would continue using the software. we do however hope to see more...
overal, we are satisfied and would continue using the software. we do however hope to see more improvements in the projects, programs and portfolio
Pros
i like the fact that the system integrates various components of our business (risks, projects, documents, HR, action plans, performance, quality etc.)we are also happy to note that the software is constantly undergoing updates and reviews and that our recommendations are considered. The immediate support is very good with our accounts manager.
Cons
Our biggest cons are the reports, especially in the projects, programs and portfolios. The bulk of the work we do is in the projects module, but it seems the reports are limited to the status report. Most of our stakeholders are Government personnel and a lot of them require hardcopy reports. we are therefore having to reproduce reports.additionally, the development takes a lot of time and it seems that the functionality is limited. some of our recommendations and requests could not be done
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Get every Quality standard you need in one package
Reviewed on 31/03/2019
I would say it's positive. Our rep is responsive and takes into action as soon as we email him. My...
I would say it's positive. Our rep is responsive and takes into action as soon as we email him. My only pet peeve really is the JNLP file that is required to open any docs. We use it daily for doc control at work most of the time.
Pros
SoftExpert is extensive. It has everything you need in one package. All modules, no fuss. I have reviewed other Quality Management software for work and a lot of them require you to pay for individual modules. Some are even still in development.
If you need to map process flow and route documents, this can do it with no issues. APQP/PPAP, FMEAs no problem.
It is all cloud based so it's an IT Manager's dream to not have to set up hardware and set up servers for it. I have never had an issue with the servers being down and the response time in answering questions have been great.
Document security is routed though SoftExpert for us which helps us manage and maintain version control. It also helps to control who can access the documents too. Great security.
Charged per user per month fee. You can have unlimited number of users, just concurrently X amount of users paid can be online at the same time.
Cons
Java 8 required. It is a bit annoying to have to install the JNLP file whenever I open a document. It uses Java to control security into the documents. Also, it's a bit outdated since Java 8 will soon not be supported for enterprise businesses for free.
Had trouble printing out Organizational charts which I thought was odd. You can view the org chart online but not able to print it out in a PDF for instance for customers who ask for it.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A robust process automation solution
Reviewed on 13/04/2023
SoftExpert BPM is a capable, modern software system built on a single common database which allowed...
SoftExpert BPM is a capable, modern software system built on a single common database which allowed our company to standardize process and improve workflow efficiency.
Pros
As a regular user, I am satisfied with the tool. I have autonomy to model processes and create workflows without depending on IT. Modeling and automation settings are no-code. It offers drag-and-drop capabilities and wizards, so you don't need coding knowledge to make a process work. The platform offers in the same environment other integrated tools, such as process KPIs, process risks and data analytics.
Cons
It takes some time to get used to the software and benefit from all the features. The control panel is a very useful resource for monitoring workflows, it could have easier access.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good value software with all necessary features
Reviewed on 18/11/2019
We are still in the early stage of using the software for document control. If used properly and...
We are still in the early stage of using the software for document control. If used properly and if we can everyone on board utilizing it daily, this software should help us controlling our documents more consistently and approving documents in more timely manner.
Pros
Considering the price with others, this software offers a good bang for the bucks. It offers all necessary features, a lot of them are beyond our needs. Our customer rep is actually the best plus and I would not regret to have chosen him and the software because of him. He is very responsive, helpful, and most importantly, extremely patient to help us get on track.
Cons
Opening a document always has a lag, could be a few seconds to half a minute, especially the first time of the day. Not the most ease of us software, needs to get used to navigating around.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease to use.
Reviewed on 01/06/2023
In general I am happy with the solution despite of the issues around configuration and usability....
In general I am happy with the solution despite of the issues around configuration and usability. There are rooms for improvement but knowing there is a roadmap in place and SE team listen the feedback, increases confidence and level of satisfaction.
Pros
System capabilities and integration
Cons
User interfaces, configuration process is complex and complicated.
SoftExpert Suite FAQs
Below are some frequently asked questions for SoftExpert Suite.Q. What type of pricing plans does SoftExpert Suite offer?
SoftExpert Suite offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact SoftExpert for pricing details.
Q. Who are the typical users of SoftExpert Suite?
SoftExpert Suite has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SoftExpert Suite support?
SoftExpert Suite supports the following languages:
Brazilian Portuguese, Catalan, English, European Portuguese, Finnish, French, German, Italian, Japanese, Polish, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish
Q. Does SoftExpert Suite support mobile devices?
SoftExpert Suite supports the following devices:
Q. What other apps does SoftExpert Suite integrate with?
SoftExpert Suite integrates with the following applications:
Amazon S3, SAP HANA, SharePoint
Q. What level of support does SoftExpert Suite offer?
SoftExpert Suite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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