---
description: Learn more about CINNOX. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CINNOX Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Internal Communications Software](/directory/1267/internal-communications/software) > [CINNOX](/software/2066227/cinnox)

# CINNOX

Canonical: https://www.getapp.com.au/software/2066227/cinnox

> CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: M800
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: https://www.cinnox.com/pricing
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, Traditional Chinese
- **Available Countries**: Hong Kong SAR China

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Audio Calls
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Transfer
- Caller ID
- Chat/Messaging
- Chatbot

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Internal Communications Software](https://www.getapp.com.au/directory/1267/internal-communications/software)

## Related Categories

- [Internal Communications Software](https://www.getapp.com.au/directory/1267/internal-communications/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Team Communication Software](https://www.getapp.com.au/directory/1257/team-communication/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Video Conferencing Software](https://www.getapp.com.au/directory/528/video-conferencing/software)

## Alternatives

1. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews)
2. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews)
3. [Webex Suite](https://www.getapp.com.au/software/10375/webex) — 4.4/5 (7396 reviews)
4. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (286 reviews)
5. [Zoom Workplace](https://www.getapp.com.au/software/111633/zoom) — 4.6/5 (14526 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2066227/cinnox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/cinnox/> |
| en-AE | <https://www.getapp.ae/software/2066227/cinnox> |
| en-AU | <https://www.getapp.com.au/software/2066227/cinnox> |
| en-CA | <https://www.getapp.ca/software/2066227/cinnox> |
| en-GB | <https://www.getapp.co.uk/software/2066227/cinnox> |
| en-IE | <https://www.getapp.ie/software/2066227/cinnox> |
| en-NZ | <https://www.getapp.co.nz/software/2066227/cinnox> |
| en-SG | <https://www.getapp.sg/software/2066227/cinnox> |
| en-ZA | <https://www.getapp.za.com/software/2066227/cinnox> |

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