---
description: Learn more about OnPage Incident Management System. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OnPage Incident Management System Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [OnPage Incident Management System](/software/2066212/onpage-incident-management-system)

# OnPage Incident Management System

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> With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.
> 
> Verdict: Rated **4.6/5** by 40 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 40 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OnPage
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 13.99
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Audit Management
- Audit Trail
- Availability Management
- Campus Notifications
- Change Management
- Chat/Messaging
- Communication Management
- Communications Management
- Contact Database
- Contact Management
- Customizable Reports
- Customizable Templates
- Data Visualization
- Disaster Recovery
- Email Alerts

## Integrations (19 total)

- Amazon CloudWatch
- Amion
- ConnectWise RMM
- Datadog
- Datto RMM
- Dynatrace
- Freshservice
- Kaseya BMS
- Kaseya VSA
- Microsoft Teams
- New Relic
- Okta
- OneLogin
- OpenEMR
- Orion

... and 4 more integrations

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Related Categories

- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)
- [Emergency Notification Software](https://www.getapp.com.au/directory/1461/emergency-notification/software)
- [Incident Management Software](https://www.getapp.com.au/directory/1415/incident-management/software)

## Alternatives

1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (763 reviews)
3. [ilert](https://www.getapp.com.au/software/187171/ilert) — 4.7/5 (64 reviews)
4. [PagerDuty](https://www.getapp.com.au/software/91574/pagerduty) — 4.6/5 (219 reviews)
5. [ManageEngine ServiceDesk Plus](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus) — 4.4/5 (227 reviews)

## Reviews

### "Helpful paging system" — 4.0/5

> **Jessica** | *31 July 2022* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: This helps us with our incident reporting. We have a dedicated number for people to call where callers are put into a queue and eventually voicemail if everyone is busy. This greatly helps our communication and let's us use a dedicated number instead of our personal phones.
> 
> **Cons**: Calls sometimes get cut off and voicemails may not come through.

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### "Onpage Mobile App for get alerts on Major Incidents and Incident Management" — 5.0/5

> **Venkat** | *24 November 2022* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: We receive instant messages on OnPage Mobile App as soon as the customer raises high priority incidents
> 
> **Cons**: We get same messages more than once.There is nothing else that I dont like about Onpage except we get same message more than once.Other than that no issues with Onpage.It helps a a lot in incident management as we dont have to check our emails to see if the customer has raised any high priority incidents or not.
> 
> Excellent

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### "Great to use for home healthcare" — 5.0/5

> **Pamela** | *19 July 2022* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Great easy app. Simple to use and gets the job done.
> 
> **Cons**: On page always has the incorrect contact which delays patient care.

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### "Awesome Support" — 5.0/5

> **Conor** | *23 March 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: This software is super easy to use and when and if you ever have any issues they have stellar customer support.
> 
> **Cons**: There is nothing negative I can say about this software.  It just works.

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### "Loud and clear" — 4.0/5

> **Lin** | *18 December 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Simple to look at, loud notification system, able to forward pages to others, alerts every few minutes if not opened
> 
> **Cons**: Occasional glitches, will not stop alerting while you are in the middle of a call

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2066212/onpage-incident-management-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/onpage-incident-management-system/> |
| en-AE | <https://www.getapp.ae/software/2066212/onpage-incident-management-system> |
| en-AU | <https://www.getapp.com.au/software/2066212/onpage-incident-management-system> |
| en-CA | <https://www.getapp.ca/software/2066212/onpage-incident-management-system> |
| en-GB | <https://www.getapp.co.uk/software/2066212/onpage-incident-management-system> |
| en-IE | <https://www.getapp.ie/software/2066212/onpage-incident-management-system> |
| en-NZ | <https://www.getapp.co.nz/software/2066212/onpage-incident-management-system> |
| en-SG | <https://www.getapp.sg/software/2066212/onpage-incident-management-system> |
| en-ZA | <https://www.getapp.za.com/software/2066212/onpage-incident-management-system> |

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