--- description: Learn more about TicketSearch. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TicketSearch Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Venue Management Software](/directory/917/venue-management/software) > [TicketSearch](/software/2065925/ticketsearch) # TicketSearch Canonical: https://www.getapp.com.au/software/2065925/ticketsearch Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2065925/ticketsearch?page=2) > With TicketSearch, organizations of any size can sell tickets, registrations, seminars, goods, as well as receive donations and manage customer interactions. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TicketSearch \- Fully customizable white label system presenting your brand first. Not ours\! - Integrate your own payment gateway to have revenue deposited directly to your bank account - Customizable CRM system with the ability to add fields - Create private links and discount options for both VIP and regular patrons - Integrate MailChimp, Google Analytics, Google Tag Manager, and UTM Salesforce ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TicketSearch ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: TicketSearch offers customized solutions. Clients can choose from Basic, Standard, and Enterprise service levels with tickets starting at .30c. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: American Samoa, Anguilla, Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Cook Islands, Costa Rica, Cuba, Denmark, Dominica, Dominican Republic, El Salvador, Fiji and 50 more ## Features - API - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - CRM - Calendar Management - Credit Card Processing - Customer Data Management - Customisable Branding - Customisable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Electronic Payments - Email Marketing - Employee Management - Event Calendar - Event Management - Event Scheduling ## Integrations (6 total) - ArtifaxEvent - Mailchimp - Stripe - Stripe Terminal - authorize.net - cybersource ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Venue Management Software](https://www.getapp.com.au/directory/917/venue-management/software) ## Related Categories - [Venue Management Software](https://www.getapp.com.au/directory/917/venue-management/software) - [Event Booking Software](https://www.getapp.com.au/directory/1107/event-booking/software) - [Ticketing Systems](https://www.getapp.com.au/directory/86/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.getapp.com.au/software/91490/eventbrite) — 4.6/5 (5748 reviews) 2. [Purplepass](https://www.getapp.com.au/software/106187/purplepass) — 4.9/5 (302 reviews) 3. [TicketSource](https://www.getapp.com.au/software/104919/ticketsource) — 4.8/5 (533 reviews) 4. [Fienta](https://www.getapp.com.au/software/114100/fienta) — 4.8/5 (163 reviews) 5. [Showpass](https://www.getapp.com.au/software/116259/showpass) — 4.7/5 (406 reviews) ## Reviews ### "Outstanding Ticketsearch Company" — 5.0/5 > **Stephen** | *21 March 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Ticketsearch customer service is oustanding, and the product is exactly what we are looking for.. We are pleased with the service and product we recieve from the Ticketsearch business. > > **Cons**: Weekend contact, need to be more available 24 hours a day all week for companies that's open 24/7 > > Overall experience with Ticketsearch is a A+ (Great), no complaints. ----- ### "Love it\!" — 5.0/5 > **Heather** | *5 April 2023* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: I looked at many different ticketing systems before choosing TicketSearch. It has been great for our company as it is very flexible which is important since we do so many different types of events. We have used it for our drive-in shows during covid, for rentals that use our box office, for our season performances and for our fundraising event. It is easy to add a donation option to the payment path, create promo codes, the reporting options are great, the system is easy to use. > > **Cons**: It is missing the ability to do a pay what you can ticket, but with the customized donations it was easy to create a work around for this. The team at TicketSearch are always improving the system and open to feedback of what their users would like to see so there haven't been any negatives. > > I am truly impressed with my experience with TicketSearch the system is great and the customer service is excellent. ----- ### "If you're working in events, this service isn't worth your time" — 2.0/5 > **Tyson** | *3 April 2025* | Entertainment | Recommendation rating: 3.0/10 > > **Pros**: A cheap alternative compared to other services for low capacity events. > > **Cons**: An extremely clunky back-end, and the ability to segment audience data is horribly complicated. > > I wouldn't recommend TicketSearch to essentially anyone. I used it for two different arts companies – some where events needed to be paid for, some were free, but there are better options out there. ----- ### "TicketSearch for Everyone" — 5.0/5 > **Eileen** | *24 March 2023* | Fine Art | Recommendation rating: 10.0/10 > > **Pros**: TicketSearch was fairly easy to integrate with our theater and its needs especially having used another system in the past. Whatever features we used in the past we became use to the new system without too much difficulty and a little bit of tweaking so we were able to accomplish what had been done in the past. The employees were more than helpful and can't say enough of the speed in being able to reach them with a question or concern. > > **Cons**: I can't say exactly what was least about TicketSearch except that it was just getting use to a new system. However I would like to see the customer search a little more forgiving. If last names are not exactly correct it will not show if that person was a customer previously. > > We do not have a business problem with TicketSearch. As of now, the ticketing system is working and fulfilling our needs. ----- ### "Valuable part of our sales process" — 5.0/5 > **Cyndee** | *26 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The thing that I love the most is the value we get from the CRM and the analytics reports. We're able to see where our guests are coming from and maximize our our ROI. > > **Cons**: The initial setup can be tedious, but the support team is friendly as they walk you through the process. And, once you get the core setup done, creating new branded email responses, ticket templates, and events is a breeze. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2065925/ticketsearch?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2065925/ticketsearch) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data