---
description: Learn more about Featurebase. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Featurebase Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Featurebase](/software/2065789/featurebase)

# Featurebase

Canonical: https://www.getapp.com.au/software/2065789/featurebase

> Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards \& widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Featurebase

Reduce CHURN by knowing what key features you are missing before customers cancel their subscriptions and move to your competitor.

Stop wasting time and money building features no one actually cares about. Let users vote on what is important to them and prioritize your product development based on that.

No more cluttered emails and spreadsheets filled with duplicate requests and customers that are left with no follow-up.

## About the vendor

- **Company**: Cordnet

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Get access to our Feedback, Support, Changelog, Survey \& Knowledge Base modules with a single subscription. Even if you only use one, it still costs less than elsewhere.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- AI Copilot
- AI/Machine Learning
- Alerts/Notifications
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Chat/Messaging
- Complaint Monitoring
- Customer Experience Management
- Customer Segmentation
- Email Management
- Feedback Management
- Generative AI
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Process/Workflow Automation
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management

## Integrations (14 total)

- Azure DevOps
- ClickUp
- Discord
- GitHub
- HubSpot CRM
- HubSpot Sales Hub
- HubSpot Service Hub
- Intercom
- Jira
- Linear
- Segment
- Slack
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2795 reviews)
4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [ReputationStacker](https://www.getapp.com.au/software/2071031/reputationstacker) — 4.9/5 (43 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2065789/featurebase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/featurebase/> |
| en-AE | <https://www.getapp.ae/software/2065789/featurebase> |
| en-AU | <https://www.getapp.com.au/software/2065789/featurebase> |
| en-CA | <https://www.getapp.ca/software/2065789/featurebase> |
| en-GB | <https://www.getapp.co.uk/software/2065789/featurebase> |
| en-IE | <https://www.getapp.ie/software/2065789/featurebase> |
| en-NZ | <https://www.getapp.co.nz/software/2065789/featurebase> |
| en-SG | <https://www.getapp.sg/software/2065789/featurebase> |
| en-ZA | <https://www.getapp.za.com/software/2065789/featurebase> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Featurebase","description":"Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards &amp; widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/27e5d8d7-7b0e-443a-8541-2f551f987a7b.jpeg","url":"https://www.getapp.com.au/software/2065789/featurebase","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2065789/featurebase#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Satisfaction Software","position":2,"item":"/directory/1029/customer-satisfaction/software","@type":"ListItem"},{"name":"Featurebase","position":3,"item":"/software/2065789/featurebase","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/2065789/featurebase#breadcrumblist"}]}
</script>