---
description: Learn more about Botmaker. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Botmaker Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/3844/virtual-assistant/software) > [Botmaker](/software/2065669/botmaker)

# Botmaker

Canonical: https://www.getapp.com.au/software/2065669/botmaker

> Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Botmaker.io

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, English, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 230 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Advocate Management
- Alerts/Escalation
- Automated Responses
- Business Process Automation
- CRM
- Campaign Management
- Chat Transcript
- Chat/Messaging
- Chatbot
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customisable Branding
- Dashboard
- Generative AI

## Integrations (6 total)

- Google Chat
- Instagram
- Slack
- Telegram
- Twitter/X
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Virtual Assistant Software](https://www.getapp.com.au/directory/3844/virtual-assistant/software)

## Related Categories

- [Virtual Assistant Software](https://www.getapp.com.au/directory/3844/virtual-assistant/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Customer Advocacy Software](https://www.getapp.com.au/directory/1711/customer-advocacy/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Alternatives

1. [Ada](https://www.getapp.com.au/software/111973/ada) — 4.7/5 (15 reviews)
2. [Enterprise Bot](https://www.getapp.com.au/software/2054268/enterprise-bot) — 4.5/5 (10 reviews)
3. [Kenyt AI Agents](https://www.getapp.com.au/software/2063686/kenytai) — 4.5/5 (67 reviews)
4. [Inxide](https://www.getapp.com.au/software/2055586/inxide) — 4.6/5 (10 reviews)
5. [Chatsi](https://www.getapp.com.au/software/2079102/chatsi) — 5.0/5 (2 reviews)

## Reviews

### "Botmaker, an easy to interact with - Chatbot" — 5.0/5

> **Austin** | *1 November 2023* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: I think the most useful feature in Botmaker is the code writing support, it has an entire Node.JS environment that lets you further optimize and make tools to customize your chatbot. Also it's really really good to be able to have multi-chatbot configurations, completely functioning at the same time.
> 
> **Cons**: I think the documentation in botmaker is really lacking, maybe there needs to be an entire team documenting and releasing features that lets you use them. The customer does not have proper API and coding documentation.
> 
> We've been pleased to be working with Botmaker, making use of a lot of their tools, having insanely good feedback and success from end-users POV, and making custom and powerful tools that are helping us in the development of Chatbots.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2065669/botmaker)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/botmaker/> |
| en-AE | <https://www.getapp.ae/software/2065669/botmaker> |
| en-AU | <https://www.getapp.com.au/software/2065669/botmaker> |
| en-CA | <https://www.getapp.ca/software/2065669/botmaker> |
| en-GB | <https://www.getapp.co.uk/software/2065669/botmaker> |
| en-IE | <https://www.getapp.ie/software/2065669/botmaker> |
| en-NZ | <https://www.getapp.co.nz/software/2065669/botmaker> |
| en-SG | <https://www.getapp.sg/software/2065669/botmaker> |
| en-ZA | <https://www.getapp.za.com/software/2065669/botmaker> |
| es | <https://www.getapp.es/software/2065669/botmaker> |
| es-CL | <https://www.getapp.cl/software/2065669/botmaker> |
| es-CO | <https://www.getapp.com.co/software/2065669/botmaker> |
| es-MX | <https://www.getapp.com.mx/software/2065669/botmaker> |
| pt | <https://www.getapp.com.br/software/2065669/botmaker> |
| pt-PT | <https://www.getapp.pt/software/2065669/botmaker> |

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