---
description: Learn more about Giftpack. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Giftpack Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/594/order-management/software) > [Giftpack](/software/2065599/giftpack)

# Giftpack

Canonical: https://www.getapp.com.au/software/2065599/giftpack

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/2065599/giftpack?page=2)

> Giftpack is a gifting CRM that makes your relationship smarter with AI.
> 
> Verdict: Rated **4.6/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 7 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Giftpack

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: We have a plan that’s right for every size of business.
Pay as you go and cancel any time.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, Japanese, Korean, Traditional Chinese
- **Available Countries**: Canada, China, Hong Kong SAR China, Japan, Malaysia, Singapore, South Korea, Taiwan, United Kingdom, United States

## Features

- API
- Billing & Invoicing
- Contact Database
- Customisable Branding
- Multi-Currency
- Multi-Location
- Order Tracking
- Reporting/Analytics

## Integrations (3 total)

- HubSpot CRM
- Slack
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Order Management Software](https://www.getapp.com.au/directory/594/order-management/software)

## Alternatives

1. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2003 reviews)
2. [Fishbowl](https://www.getapp.com.au/software/101989/fishbowl) — 4.2/5 (1087 reviews)
3. [Genius](https://www.getapp.com.au/software/2050566/genius) — 4.5/5 (185 reviews)
4. [PartsTech](https://www.getapp.com.au/software/2056610/partstech) — 4.6/5 (118 reviews)
5. [Order.co](https://www.getapp.com.au/software/114075/negotiatus) — 4.5/5 (172 reviews)

## Reviews

### "A good gifting suite" — 5.0/5

> **Verified Reviewer** | *10 November 2021* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Personalisation and Good collection of Gifts
Analytics and Tracking helps to keep updated.
Global shipping
We are yet to do our first shipping however the services offered by Giftpack seems pretty descent
> 
> **Cons**: Noting. Yet to try the Giftpack on full phase

-----

### "Giftpack AI - great for employee gifting" — 5.0/5

> **Samantha** | *25 October 2021* | Management Consulting | Recommendation rating: 7.0/10
> 
> **Pros**: The most helpful part of this software was the fact that it was individualized. My company wanted to get personalized gifts for long-term employees but didn't want them to have gifts that wouldn't be useful to them. Giftpack AI provided a platform that the individuals would be get an assortment of gifts to choose from so the gift was useful and meaningful to them. The product was easy to use as the system sent the emails to the individuals and continued to follow up with new emails for every step of the process. Lastly, as our employees are primarily independent contractors the contact being done primarily through email was the best option for our employees as they were able to go through the process at their leisure.
> 
> **Cons**: One of the best things about this process and software was the fact that the individuals were able to get individualized gift options and if they didn't like the original 5 options they were able to peruse the catalog of similar items. However, the individuals when they looked at the catalog were only able to look at an additional 125 items and many of those items were repeats of the same item in different colors. Having the individuals have larger access to the catalog would be much better.
> 
> Overall my experience with Giftpack AI was good. We had some issues with the individuals not being able to access the catalog to see what other items were available. But every step of the process I was able to contact the customer service department and get answers and help. They were always helpful and responded within 24 hours for every issue.

-----

### "Seems fine, odd choices offered\!" — 3.0/5

> **Oli** | *24 June 2022* | E-Learning | Recommendation rating: 5.0/10
> 
> **Pros**: Getting sent interesting questions and seeing the choices offered as a result
> 
> **Cons**: The choices were odd at times, and I couldn't see a way to adjust the range in any way\!

-----

### "gIFTPACK" — 5.0/5

> **Shanel** | *23 June 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: EASY TO USE, USER FRIENDLY. Can be explained to others with little effort
> 
> **Cons**: NONE AT THIS TIME. I don't like taking time out of my day to complete this survey and be told my value is too short.
> 
> Fantastic Overall Experience

-----

### "Giftpak saved me a ton of time and headache" — 5.0/5

> **Verified Reviewer** | *27 September 2021* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Giftpak saved me a ton of time and headache coming up with gifts, arranging the purchases, craft the messages, and finally - delivering them to the hands of recipients. This type of task just doesn't fit very well into most people's work routines. In addition, with remote work style, celebrating achievement in person and important dates become very difficult. Giftpak allows me to maintain the engagement level with their unique service that you can't find elsewhere.
> 
> **Cons**: Wasn't always the easiest to navigate at the first time of using. But after that it was fine.

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.com.au/software/2065599/giftpack?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2065599/giftpack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/giftpack/> |
| en-AE | <https://www.getapp.ae/software/2065599/giftpack> |
| en-AU | <https://www.getapp.com.au/software/2065599/giftpack> |
| en-CA | <https://www.getapp.ca/software/2065599/giftpack> |
| en-GB | <https://www.getapp.co.uk/software/2065599/giftpack> |
| en-IE | <https://www.getapp.ie/software/2065599/giftpack> |
| en-NZ | <https://www.getapp.co.nz/software/2065599/giftpack> |
| en-SG | <https://www.getapp.sg/software/2065599/giftpack> |
| en-ZA | <https://www.getapp.za.com/software/2065599/giftpack> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Giftpack","description":"Giftpack is a gifting CRM that makes your relationship smarter with AI. Giftpack helps individuals, companies, and organizations find the perfect gift for any person. Giftpack AI uses AI and machine learning to help you find custom gifts for your recipients by scanning millions of products and finding those that best match their tastes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/18849993-0959-4c89-89b5-ed5652d317a3.png","url":"https://www.getapp.com.au/software/2065599/giftpack","@id":"https://www.getapp.com.au/software/2065599/giftpack#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":7},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2065599/giftpack#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Order Management Software","position":2,"item":"/directory/594/order-management/software","@type":"ListItem"},{"name":"Giftpack","position":3,"item":"/software/2065599/giftpack","@type":"ListItem"}]}]}
</script>