---
description: Learn more about CXInfinity. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CXInfinity Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [CXInfinity](/software/2065427/cxinfinity-1)

# CXInfinity

Canonical: https://www.getapp.com.au/software/2065427/cxinfinity-1

> NovelVox CXInfinity readily integrates with  Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: NovelVox
- **Founded**: 2008

## Commercial Context

- **Pricing Details**: Contact NovelVox for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- CRM
- Campaign Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Email Management
- Engagement Tracking
- Feedback Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Alternatives

1. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4059 reviews)
2. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24079 reviews)
4. [Tremendous](https://www.getapp.com.au/software/2047288/tremendous-rewards) — 4.8/5 (467 reviews)
5. [Wati](https://www.getapp.com.au/software/2068239/wati) — 4.6/5 (203 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2065427/cxinfinity-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/cxinfinity-1/> |
| en-AE | <https://www.getapp.ae/software/2065427/cxinfinity-1> |
| en-AU | <https://www.getapp.com.au/software/2065427/cxinfinity-1> |
| en-CA | <https://www.getapp.ca/software/2065427/cxinfinity-1> |
| en-GB | <https://www.getapp.co.uk/software/2065427/cxinfinity-1> |
| en-IE | <https://www.getapp.ie/software/2065427/cxinfinity-1> |
| en-NZ | <https://www.getapp.co.nz/software/2065427/cxinfinity-1> |
| en-SG | <https://www.getapp.sg/software/2065427/cxinfinity-1> |
| en-ZA | <https://www.getapp.za.com/software/2065427/cxinfinity-1> |
| fr | <https://www.getapp.fr/software/2065427/cxinfinity-1> |
| fr-BE | <https://fr.getapp.be/software/2065427/cxinfinity-1> |
| fr-CA | <https://fr.getapp.ca/software/2065427/cxinfinity-1> |

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