---
description: Learn more about OpenText Communications. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText Communications Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [OpenText Communications](/software/2065287/exstream)

# OpenText Communications

Canonical: https://www.getapp.com.au/software/2065287/exstream

> Modern archiving, built for compliance
Simplify oversight with an intelligent archiving solution for business communications.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of OpenText Communications

OpenText Core Business Communication Archive is a cloud-native archiving and eDiscovery platform that captures emails, chat, social media, and collaboration data into a single, compliant archive. It transforms unstructured content into a structured, searchable format, enabling faster oversight and reducing the manual effort required to stay compliant. The solution includes granular retention policies, delegated access control, advanced search features, and secure data sharing tools like SimplyShare, so you can quickly respond to audits, legal inquiries, and internal investigations with confidence.

Capture and manage data from email, LinkedIn, Slack, Teams, and more.
Meet evolving regulatory standards with built-in policy tools.
Identify and share relevant records quickly for eDiscovery or audits.
Automate archiving, retention, and search workflows.
Role-based access controls and immutable storage support full compliance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenText
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact OpenText directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Communication Management
- Content Management
- Customer History
- Customisable Branding
- Customizable Templates
- Interaction Tracking
- Multi-Channel Communication
- Personalization
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Template Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Alternatives

1. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4058 reviews)
2. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
3. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.getapp.com.au/software/114023/telegram) — 4.7/5 (6406 reviews)
5. [Weave](https://www.getapp.com.au/software/121867/weave) — 4.3/5 (668 reviews)

## Reviews

### "Very powerful CCM tool" — 5.0/5

> **Pradeep** | *25 January 2022* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: It is very efficient and portable for developing and customizing templates.
> 
> **Cons**: Licensing is bit confusing if you have a lot of users

-----

### "Bills design made easy" — 5.0/5

> **Megha** | *13 October 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Developing pages and letters using pre defined templates are easy.
Easy to test the changes and validation is simple. Using this on daily basis for bills and letter designs.
Component cloning and using is good way to reduce effort

Excellent customer support
> 
> **Cons**: Have to map control file to test in development which is bit time taking.
UI rendering is bit slow, sometimes feel it’s never going to open the component

## Links

- [View on GetApp](https://www.getapp.com.au/software/2065287/exstream)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/exstream/> |
| en-AE | <https://www.getapp.ae/software/2065287/exstream> |
| en-AU | <https://www.getapp.com.au/software/2065287/exstream> |
| en-CA | <https://www.getapp.ca/software/2065287/exstream> |
| en-GB | <https://www.getapp.co.uk/software/2065287/exstream> |
| en-IE | <https://www.getapp.ie/software/2065287/exstream> |
| en-NZ | <https://www.getapp.co.nz/software/2065287/exstream> |
| en-SG | <https://www.getapp.sg/software/2065287/exstream> |
| en-ZA | <https://www.getapp.za.com/software/2065287/exstream> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"OpenText Communications","description":"OpenText™ Core Business Communication Archive\n\nModern archiving, built for compliance\nSimplify oversight with an intelligent archiving solution for business communications.\n\nEvery day, your teams generate a flood of communication: emails, chat messages, social media posts, collaboration threads. And whether you’re in finance, healthcare, government, or beyond, you’re responsible for capturing and managing it all. If your archiving system can’t keep up with evolving regulations or growing data volumes, you're exposed to serious risk. Compliance violations, audit failures, or legal disputes can mean real financial and reputational damage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ffe89491-9f34-40b1-a688-449aa3c084b7.png","url":"https://www.getapp.com.au/software/2065287/exstream","@id":"https://www.getapp.com.au/software/2065287/exstream#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.com.au/software/2065287/exstream#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"OpenText Communications","position":3,"item":"/software/2065287/exstream","@type":"ListItem"}]}]}
</script>