---
description: Learn more about Included. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Included Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [HR Analytics Software](/directory/1163/hr-analytics/software) > [Included](/software/2065136/included-ai)

# Included

Canonical: https://www.getapp.com.au/software/2065136/included-ai

> Included.ai is the diversity, equity, and inclusion software designed to help businesses connect with candidates from diverse talent pools to facilitate diversity recruiting. The platform enables managers to generate reports and scorecards to compare people's metrics.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Included.ai

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact sales for detailed pricing. Pricing is based on company size, companies are invoiced per module.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking
- Benchmarking
- Customizable Reports
- DEI Assessment
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Diversity Recruiting
- Employee Database
- Employee Engagement Software
- GDPR Compliance
- Generative AI
- Goal Setting/Tracking
- HR Metrics Library
- Organizational Charting

## Integrations (18 total)

- BambooHR
- ChartHop
- Cornerstone
- Culture Amp
- Greenhouse
- JazzHR
- Jobvite
- Lattice
- Lever
- Namely
- Oracle PeopleSoft
- Paylocity
- Qualtrics LTI
- Quantive StrategyAI
- Rippling

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [HR Analytics Software](https://www.getapp.com.au/directory/1163/hr-analytics/software)

## Related Categories

- [HR Analytics Software](https://www.getapp.com.au/directory/1163/hr-analytics/software)
- [Diversity, Equity & Inclusion (DEI) Software](https://www.getapp.com.au/directory/3862/dei-diversity-equity-inclusion/software)

## Alternatives

1. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3108 reviews)
2. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1822 reviews)
3. [Paycor](https://www.getapp.com.au/software/108691/paycor-perform) — 4.3/5 (3033 reviews)
4. [Personio](https://www.getapp.com.au/software/107977/personio) — 4.3/5 (311 reviews)
5. [Sprout](https://www.getapp.com.au/software/2054328/sprout-hr-payroll) — 4.7/5 (479 reviews)

## Reviews

### "Great Insights for our biggest asset - our people\!" — 5.0/5

> **Ankur** | *24 September 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Clear Reports and Dashboards, with ability to drill down to validate/proofpoint.

Good aggregation of different data points for our company to be able to drive corelations and insights for different factors.

Overall positive and quick response from team to requests/changes
> 
> **Cons**: Continue investing in improved performance of load times as the reports and dashboards get more sophisticated.

This has gotten better in the past few months but continue to improve self-serve for different needs without needing Included team's assistance - some of this is in the experience, some of it is documentation. 

Lastly, continue investing more in predictive/proactive insights that can drive action.
> 
> I'm generally a fan of included given it's the only tool I've used thus far that is able to get people insights quickly, efficiently and with right level of drilldowns and analysis to drive action. With the kind of visualization, drilldowns and insights we're able to get from Included, it's been a gamechanger for us to have more robust and actionable conversations about our people metrics and are actively used in our all hands, people QBRs and other analyses we do at the company and organizational levels. 

I'd like performance to get better, have more self-serve capabilities vs needing the team, and I'd evolve to a proactive AI enabled insights platform.

-----

### "Included.ai as a key partner to our continued business growth" — 5.0/5

> **Ivan** | *4 September 2024* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Extremely impactful experience when navigating sites such as the stories dashboard; simplistic view and ability to diagnose strengths / weaknesses with the business very easily.  The overall platform is also constantly evolving as the team incorporates more feedback which allows for continuous improvements and positive development of the usability of the metrics.
> 
> **Cons**: Some of the specific custom reports are still a bit difficult to navigate to as you seek custom insights for our customers.  Potential opportunity to build a library of custom reports that we can double click and then filter further as needed?  Seeking ways to continue making this amazing tool self-service rather than relying on Included experts to help build out those custom reports.
> 
> Very positive.  Love the dashboards and continued evolution of the business insights sections.  Excited to continue leveraging and incorporating more feedback over time to build and scale further.

-----

### "Included.ai Delivers People Insights" — 4.0/5

> **Anonymous User** | *6 September 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: I love Included's Stories and how they take data and create insights. I also love how you can easily filter and drill down. It's integrated with our HRIS and provides real-time views for leaders to have informed discussions and take people-centered actions.
> 
> **Cons**: Given the amount of data and flexibility of the platform, it takes a bit of time to onboard to the tool and learn how to navigate and use it effectively.
> 
> We've really enjoyed the partnership with the Included team and how they approach our business with curiosity and are quick to find potential solutions to the data problems we're trying to solve.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2065136/included-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/included-ai/> |
| en-AE | <https://www.getapp.ae/software/2065136/included-ai> |
| en-AU | <https://www.getapp.com.au/software/2065136/included-ai> |
| en-CA | <https://www.getapp.ca/software/2065136/included-ai> |
| en-GB | <https://www.getapp.co.uk/software/2065136/included-ai> |
| en-IE | <https://www.getapp.ie/software/2065136/included-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2065136/included-ai> |
| en-SG | <https://www.getapp.sg/software/2065136/included-ai> |
| en-ZA | <https://www.getapp.za.com/software/2065136/included-ai> |

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