---
description: Learn more about Enghouse SmartDial. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Enghouse SmartDial Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1067/auto-dialer/software) > [Enghouse SmartDial](/software/2064829/enghouse-smartdial)

# Enghouse SmartDial

Canonical: https://www.getapp.com.au/software/2064829/enghouse-smartdial

> Enghouse SmartDial is a business rules-driven outbound dialer for contact center teams. It is designed to increase agent productivity while simplifying regulatory compliance via pre-programmed business rules. It works natively with Enghouse Interactive Contact Center solutions. SmartDial supports multiple dialing algorithms including preview, predictive, and progressive. It can be used to manage outbound-only or blended inbound/outbound call flows across multiple time zones.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Enghouse Interactive
- **Location**: Markham, US
- **Founded**: 1998

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Austria, Brazil, Canada, Germany, Ireland, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- Answering Machine Detection
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- CRM
- Call Disposition
- Call List Management
- Call Routing
- Call Scheduling
- Campaign Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Database
- IVR
- Integrations Management
- Power Dialer
- Predictive Dialer

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Auto Dialer Software](https://www.getapp.com.au/directory/1067/auto-dialer/software)

## Alternatives

1. [Readymode](https://www.getapp.com.au/software/107701/xencall) — 4.6/5 (142 reviews)
2. [Convoso](https://www.getapp.com.au/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.getapp.com.au/software/104279/chasedata) — 4.8/5 (320 reviews)
4. [Call Logic](https://www.getapp.com.au/software/131507/call-logic) — 4.7/5 (56 reviews)
5. [Kixie PowerCall](https://www.getapp.com.au/software/104961/kixie) — 4.6/5 (293 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2064829/enghouse-smartdial)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/enghouse-smartdial/> |
| en-AE | <https://www.getapp.ae/software/2064829/enghouse-smartdial> |
| en-AU | <https://www.getapp.com.au/software/2064829/enghouse-smartdial> |
| en-CA | <https://www.getapp.ca/software/2064829/enghouse-smartdial> |
| en-GB | <https://www.getapp.co.uk/software/2064829/enghouse-smartdial> |
| en-IE | <https://www.getapp.ie/software/2064829/enghouse-smartdial> |
| en-NZ | <https://www.getapp.co.nz/software/2064829/enghouse-smartdial> |
| en-SG | <https://www.getapp.sg/software/2064829/enghouse-smartdial> |
| en-ZA | <https://www.getapp.za.com/software/2064829/enghouse-smartdial> |

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