---
description: Learn more about Refrens. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Refrens Reviews, Cost & Features | GetApp Australia 2026
---

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# Refrens

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> Refrens is an AI-powered finance and operations platform for invoicing, accounting, GST, expenses, payments, inventory, CRM and reporting. Use Refrens Eagle to scan bills, Trust Score to assess customers, and Refrens MCP to work with business data from ChatGPT or Claude.
> 
> Verdict: Rated **4.9/5** by 270 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Refrens

Create GST and non-GST invoices, quotations, estimates, proforma invoices, credit notes, purchase orders, delivery notes, and receipts from one platform.

Customize document templates, columns, formulas, fields, and branding, then share documents through email, WhatsApp, PDF, or secure links.

Collect domestic and international payments, track receivables, reconcile payments, and automate recurring invoices and payment reminders.

Record purchases and expenses manually or use AI OCR to scan vendor invoices and extract transaction details with less data entry.

Keep books accurate with automated double-entry accounting, ledgers, vouchers, journal entries, bank reconciliation, and complete audit trails.

Generate Balance Sheet, Profit and Loss, Cash Flow, Trial Balance, ageing, GST, TDS, payment, and profitability reports whenever needed.

Manage GST compliance with e-invoices, e-way bills, GSTR-1, GSTR-2B, GSTR-3B, GST verification, and automated GSTR-2B reconciliation.

Track inventory across warehouses with automatic stock updates, transfers, batches, serial numbers, expiry dates, stock alerts, valuation, and profitability reports.

Centralize vendor onboarding, KYC and KYB verification, RFQ and RFI collection, approvals, purchase history, payables, and payment records.

Collaborate securely with team members and accountants using configurable roles, permissions, approval workflows, and activity history.

Connect external systems through invoicing, inventory, and other APIs, along with integrations such as Shopify and Pabbly Connect.

Use the connected Sales CRM to capture and manage leads before moving qualified opportunities into quotations, invoices, payments, and financial records.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 270 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Refrens Internet

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Refrens uses modular pricing, allowing businesses to choose accounting, Sales CRM, inventory, vendor workflow, or combined plans based on their requirements.

A limited Basic option is available at $0 with capped access to selected features, documents, users, custom fields, and AI OCR usage. Businesses can explore the platform before selecting a paid module or bundle.

Accounting plans start with Accounts Lite at $130 per year, equivalent to approximately $11 per month with annual billing. The full Accounts plan costs $250 per year, or approximately $21 per month, and adds complete double-entry accounting, automated bookkeeping, bank reconciliation, financial statements, and advanced reporting.

Sales CRM plans start with CRM Essentials at $150 per year, equivalent to approximately $13 per month. CRM Pro costs $250 per year, or approximately $21 per month, and provides higher limits, advanced roles and permissions, meeting scheduling, integrations, and additional controls for dedicated sales teams.

Inventory Management starts with Inventory Starter at $360 per year, equivalent to $30 per month, for businesses with lower stock volumes. The advanced Inventory plan costs $900 per year, or $75 per month, and supports higher stock volumes and more extensive inventory requirements.

Vendor Management and approval workflows are available through the Workflows plan at $350 per year, equivalent to approximately $29 per month. It includes vendor onboarding, RFQ and RFI workflows, KYC/KYB verification, approval stages, advanced roles and permissions, and process controls.

The complete Operations plan is available at $1,050 per year and combines advanced finance, workflow, and inventory capabilities.

Discounted bundles are also available, including Accounts \& CRM Pro at $425 per year, Accounts \& Inventory Starter at $535 per year, Workflows \& Inventory Starter at $450 per year, and Inventory \& CRM Pro at $1,075 per year.

The prices above reflect annual billing. Monthly and three-year billing options are also available, with longer commitments offering additional savings. Applicable taxes, optional add-ons, API usage, additional users, and custom requirements may involve separate charges.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Backup and Recovery
- Bank Reconciliation
- Billing & Invoicing
- Billing Portal
- Budgeting/Forecasting
- Bulk Send
- Cash Flow Management
- Categorisation/Grouping

## Integrations (12 total)

- Cashfree
- ChatGPT
- Claude
- Gmail
- IndiaMART Connector
- Meta for Business
- Pabbly Connect
- RazorSign
- Razorpay
- Shopify
- WhatsApp
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software)

## Related Categories

- [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software)
- [Expense Report Software](https://www.getapp.com.au/directory/579/expenses-management/software)
- [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software)

## Alternatives

1. [Xero](https://www.getapp.com.au/software/1671/xero) — 4.4/5 (3329 reviews)
2. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26663 reviews)
3. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online-edition) — 4.3/5 (8529 reviews)
4. [Abby](https://www.getapp.com.au/software/2062487/abby) — 4.7/5 (604 reviews)
5. [Bookipi](https://www.getapp.com.au/software/2065456/bookipi) — 4.8/5 (176 reviews)

## Reviews

### "Great features and prompt support." — 5.0/5

> **Baenedict** | *31 March 2026* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: It’s user friendly and has great features. Their support is also great with email replies coming in just few hours after reaching out.
> 
> **Cons**: Certain text fields can push you to fill the line item with something you’ve previously input. Instead of letting you write something new. However, it’s not a big issue and can be gotten over rather easily.
> 
> It has been great and it has saved us lots of time. It has a lot of helpful features that can be accessed with just a few simple clicks.

-----

### "A Useful Tool for Growing Businesses" — 5.0/5

> **Srivishnu** | *10 September 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: We really like how quickly we can create clean and professional-looking invoices with Refrens. It gives our business a more professional image when dealing with customers
> 
> **Cons**: The platform is generally easy to use, but some advanced features can take a little time to understand. The interface could also be improved with more customization options and a smoother workflow for certain accounting and inventory task
> 
> Refrens is especially helpful for small businesses and growing teams. The platform makes everyday financial and business management much more organized and efficient

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### "Best tool of Business Daily need" — 5.0/5

> **Seemanshu** | *15 September 2026* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: Refrens has been a great tool for managing our business invoicing and client documentation. The platform is simple, professional, and easy to use, even for someone who doesn’t have an accounting background. Creating invoices, quotations, payment receipts, and proposals is quick, and the templates give everything a polished look. I particularly like how easy it is to share documents with clients and keep track of payments in one place. The overall interface is clean and user-friendly, which saves a lot of time in daily operations. For freelancers, agencies, and small businesses, Refrens is definitely a useful and reliable tool.

-----

### "Excellent Business Management Platform" — 5.0/5

> **HARISH** | *17 June 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Refrens is its simple and user-friendly interface. It makes creating quotations, invoices, and managing customers very easy. The platform saves time, looks professional, and helps streamline our daily business operations. I also appreciate the excellent customer support and continuous improvements to the software. It's a great solution for small and growing businesses.
> 
> **Cons**: Overall, I had a good experience with Refrens. The only area for improvement is adding more advanced inventory and accounting features, along with greater customization in reports. Otherwise, the platform is easy to use and works very well for daily business operations.
> 
> My overall experience with Refrens has been excellent. The platform is intuitive, reliable, and has helped simplify our day-to-day business operations. Creating quotations and invoices is quick, customer management is straightforward, and the interface is easy to navigate. It has saved us time, improved our workflow, and made our business look more professional. I would definitely recommend Refrens to other small and medium-sized businesses.

-----

### "A Simple and Professional Invoicing Solution" — 5.0/5

> **Farai** | *18 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Refrens is how easy and intuitive it is to create professional quotations and invoices. The platform saves time, gives documents a polished look, and makes it easier to manage the overall invoicing process without needing complicated accounting software.
> 
> **Cons**: The main limitation for me is that some of the more advanced features can take a little time to discover and get familiar with. However, the overall platform is straightforward to use, and this is a relatively minor issue compared to the convenience it provides.
> 
> My overall experience with Refrens has been very positive. The platform is easy to use, professional, and has made it much easier to create and manage quotations and invoices. I particularly appreciate the clean document templates and the time it saves in handling day-to-day business documentation.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2064115/refrens)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/refrens/> |
| en-AE | <https://www.getapp.ae/software/2064115/refrens> |
| en-AU | <https://www.getapp.com.au/software/2064115/refrens> |
| en-CA | <https://www.getapp.ca/software/2064115/refrens> |
| en-GB | <https://www.getapp.co.uk/software/2064115/refrens> |
| en-IE | <https://www.getapp.ie/software/2064115/refrens> |
| en-NZ | <https://www.getapp.co.nz/software/2064115/refrens> |
| en-SG | <https://www.getapp.sg/software/2064115/refrens> |
| en-ZA | <https://www.getapp.za.com/software/2064115/refrens> |

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