---
description: Learn more about 23shout. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 23shout Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [23shout](/software/2063309/23shout)

# 23shout

Canonical: https://www.getapp.com.au/software/2063309/23shout

> 23shout is a cloud-based phone system that doesn't require any installs and can be accessed from any device. It has powerful call scripting and automation features that lets users link into their existing tools and workflows. It has advanced analytics capabilities that give employees insights into their calling performance. Designed by marketers for marketers, it allows users to easily integrate with all your workflows and provides powerful analytics.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: 23shout

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: 23shout bills you only for the seats that are making calls, you can invite your whole team to collaborate for free, and swap which users are using the dialling seats at any time without limitation.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Contact Management
- Dashboard
- IVR

## Integrations (2 total)

- HubSpot CRM
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
3. [Calabrio ONE](https://www.getapp.com.au/software/2073149/calabrio-one-suite) — 4.5/5 (263 reviews)
4. [CallHippo](https://www.getapp.com.au/software/107461/callhippo) — 4.4/5 (675 reviews)
5. [Wildix](https://www.getapp.com.au/software/2045027/wildix) — 4.7/5 (209 reviews)

## Reviews

### "23Shout has taken our business to the NEXT level\!" — 5.0/5

> **Luke** | *2 August 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: - Task boards
- Calendars
- Inbuilt Chat
- inbound/outbound calls
- Recordings
- Script/queue management
- so many more.
> 
> **Cons**: The only challenge we faced was migrating our old staff onto a new platform, but it was easier than expected. New staff pick up the software with so much ease.
> 
> \- 23Shout is modern and sleek. A nice change from the outdated, clunky platforms we've used in the past.
- Customer service has been very good, and feature requests have been completed and deployed within a 7 day turnaround period. 
- Since using 23Shout, our productivity has grown exponentially. There's a whole range of features like task boards, calendars, inbuilt chat functionality, inbound/outbound calls, and so much more.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2063309/23shout)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/23shout/> |
| en-AE | <https://www.getapp.ae/software/2063309/23shout> |
| en-AU | <https://www.getapp.com.au/software/2063309/23shout> |
| en-CA | <https://www.getapp.ca/software/2063309/23shout> |
| en-GB | <https://www.getapp.co.uk/software/2063309/23shout> |
| en-IE | <https://www.getapp.ie/software/2063309/23shout> |
| en-NZ | <https://www.getapp.co.nz/software/2063309/23shout> |
| en-SG | <https://www.getapp.sg/software/2063309/23shout> |
| en-ZA | <https://www.getapp.za.com/software/2063309/23shout> |

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