---
description: Learn more about LIA. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LIA Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [LIA](/software/2063093/lia-chat-bot)

# LIA

Canonical: https://www.getapp.com.au/software/2063093/lia-chat-bot

> LIA Chat is an AI-based conversational assistant that enhances customer engagement, automates sales, and provides real-time support across web, mobile, and social channels for travel and hospitality businesses.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of LIA

Enables seamless automation of customer interactions across multiple industries, including hospitality, healthcare, airlines, cruise lines, fintech, and retail.&#10;Delivers natural, human-like conversations that enhance customer engagement and satisfaction at every touchpoint.&#10;Provides personalized recommendations and tailored offers by analyzing customer behavior and preferences.&#10;Integrates effortlessly with web, mobile, social media, and in-store platforms for a consistent omnichannel experience.&#10;Streamlines end-to-end transactions, from reservations to payments, while offering real-time insights and easy customization.

## About the vendor

- **Company**: CodeGen
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing on demand
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Automated Responses
- Chatbot
- Contextual Guidance
- Generative AI
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Reporting & Statistics
- Social Media Integration
- Third-Party Integrations

## Support Options

- Email/Help Desk
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2063093/lia-chat-bot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/lia-chat-bot/> |
| en-AE | <https://www.getapp.ae/software/2063093/lia-chat-bot> |
| en-AU | <https://www.getapp.com.au/software/2063093/lia-chat-bot> |
| en-CA | <https://www.getapp.ca/software/2063093/lia-chat-bot> |
| en-GB | <https://www.getapp.co.uk/software/2063093/lia-chat-bot> |
| en-IE | <https://www.getapp.ie/software/2063093/lia-chat-bot> |
| en-NZ | <https://www.getapp.co.nz/software/2063093/lia-chat-bot> |
| en-SG | <https://www.getapp.sg/software/2063093/lia-chat-bot> |
| en-ZA | <https://www.getapp.za.com/software/2063093/lia-chat-bot> |

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