---
description: Learn more about SumTotal Workforce Management. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: SumTotal Workforce Management Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Leave Management System Software](/directory/651/absence-leave-management/software) > [SumTotal Workforce Management](/software/2062752/sumtotal-workforce-management-1)

# SumTotal Workforce Management

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> SumTotal Workforce Management is a cloud-based software designed to help that help human resource (HR) professionals manage their employees, processes, and data. It provides features such as employee self-service, time tracking, absence management, compliance reporting, and more.
> 
> Verdict: Rated **2.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.8/5** | 6 Reviews |
| Ease of Use | 2.3/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 2.5/5 | Based on overall reviews |
| Features | 2.4/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cornerstone OnDemand
- **Location**: Santa Monica, US
- **Founded**: 1999

## Commercial Context

- **Starting Price**: USD 10,000.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Absence Management
- Applicant Tracking
- Approval Process Control
- Attendance Tracking
- Automated Scheduling
- Billable & Non-Billable Hours
- Budgeting/Forecasting
- Calendar Management
- Compliance Management
- Compliance Tracking
- Document Management
- Employee Database
- Employee Management
- Employee Profiles
- Employee Scheduling
- For Cloud
- HR Management
- Labor Forecasting
- Leave Tracking
- Mobile Access

## Integrations (1 total)

- Microsoft Power BI

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Leave Management System Software](https://www.getapp.com.au/directory/651/absence-leave-management/software)

## Related Categories

- [Leave Management System Software](https://www.getapp.com.au/directory/651/absence-leave-management/software)
- [Workforce Management Software](https://www.getapp.com.au/directory/267/workforce-management/software)
- [Absence Management Software](https://www.getapp.com.au/directory/3829/absence-management/software)
- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)
- [Time Tracking Software](https://www.getapp.com.au/directory/571/time-tracking/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)
2. [Calamari](https://www.getapp.com.au/software/100835/calamari) — 4.7/5 (601 reviews)
3. [Employment Hero](https://www.getapp.com.au/software/105889/employment-hero) — 4.4/5 (239 reviews)
4. [Synerion](https://www.getapp.com.au/software/103771/synerion) — 4.7/5 (98 reviews)
5. [Factorial](https://www.getapp.com.au/software/113121/factorial-hr-software) — 4.4/5 (312 reviews)

## Reviews

### "SumTotal is a proficient LMS tool" — 4.0/5

> **Verified Reviewer** | *1 August 2018* | Semiconductors | Recommendation rating: 8.0/10
> 
> **Pros**: SumTotal has grown leaps and bounds within the last two years. Upgrades to the user interface and the addition of new features have made SumTotal much more proficient as an LMS provider.
> 
> **Cons**: My one complaint about SumTotal is customer support, which has honestly gotten better within the last few years. Customer support communication is slow and usually causes issues.

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### "Good Program, Not For Our Company" — 4.0/5

> **Verified Reviewer** | *18 March 2019* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: I like the set up and ease of use of the program. Our company only used a small part of it's functionality so in the end it did not fit our needs.
> 
> **Cons**: It is promoted as having great mobile access, but our traveling team struggled to use the mobile version.

-----

### "Cumbersome" — 1.0/5

> **Elisa** | *16 February 2018* | Banking | Recommendation rating: 2.0/10
> 
> **Pros**: Our account manager is very responsive and accommodating.  There are many reporting options to choose from.
> 
> **Cons**: Admin system is not user-friendly and requires more clicks than necessary to navigate and more work than necessary to complete simple tasks.  Learner interface is difficult to use and understand.  Pulling reports is slow and cumbersome.  The system is very limited in what it can do.  We currently use this system for learning and performance management and is unreliable on both fronts, for example we currently have to use a back door site to be able to complete fundamentals learning functions such as add learning plans, courses, etc with no resolution eta on a resolution.

-----

### "SumTotal Performance" — 1.5/5

> **Kathy** | *11 February 2016* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10
> 
> **Pros**: There isn't much to tell, I do not really like this vendor.  The system is very powerful, but not user-friendly.

They are a large company, and have been in some acquisitions, which has changed the system.
> 
> **Cons**: Poor customer support.  Very inflexible system.  They don't tell you, but you can't even create your own performance appraisal form.  You have to pay for that to be done each year, even if it is exactly the same as a new year.

-----

### "Hard to Handle" — 2.5/5

> **Luciano** | *26 August 2016* | Computer Software | Recommendation rating: 3.0/10
> 
> **Pros**: The product seems robust at a first sight but it is really hard to operate. I like the domain-concept to manage users and descentralize administration.
> 
> **Cons**: Not friendly for administrators, unflexible for a few types of activities, lack of full integration between different modules, need to rely on technical staff to setup basic things.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2062752/sumtotal-workforce-management-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/sumtotal-workforce-management-1/> |
| en-AE | <https://www.getapp.ae/software/2062752/sumtotal-workforce-management-1> |
| en-AU | <https://www.getapp.com.au/software/2062752/sumtotal-workforce-management-1> |
| en-CA | <https://www.getapp.ca/software/2062752/sumtotal-workforce-management-1> |
| en-GB | <https://www.getapp.co.uk/software/2062752/sumtotal-workforce-management-1> |
| en-IE | <https://www.getapp.ie/software/2062752/sumtotal-workforce-management-1> |
| en-NZ | <https://www.getapp.co.nz/software/2062752/sumtotal-workforce-management-1> |
| en-SG | <https://www.getapp.sg/software/2062752/sumtotal-workforce-management-1> |
| en-ZA | <https://www.getapp.za.com/software/2062752/sumtotal-workforce-management-1> |

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