--- description: Learn more about Xapsys. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Xapsys Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Xapsys](/software/2062344/xapsys) # Xapsys Canonical: https://www.getapp.com.au/software/2062344/xapsys > Xapsys is a tailored customer relationship management, workflow planning, and live business intelligence software fully integrated with accounts package to help the business perform and grow. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Xapsys - **Founded**: 2015 ## Commercial Context - **Starting Price**: GBP 29.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: We don’t want to be just another software provider that complicates its pricing and restricts key features behind paywalls, leaving you uncertain about what you’ll receive. Xapsys CRM has a simple and transparent pricing structure allows you to focus on growing your business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, Portugal, Spain, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Calendar Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification ## Integrations (15 total) - Amazon Seller Tool - Gmail - Mailchimp - MailerLite - Microsoft Azure - Microsoft Outlook - Opayo - PrestaShop - Sage 200 - Sage 50 Accounting - ShipStation - Shopify - WooCommerce - WordPress - Xero ## Support Options - Email/Help Desk - Phone Support ## Category - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4456 reviews) 2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6970 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18771 reviews) 5. [Kylas Sales CRM](https://www.getapp.com.au/software/2052749/kylas) — 4.8/5 (573 reviews) ## Reviews ### "The reporting and forecasting B.I. solution we were looking for\!" — 5.0/5 > **Nigel** | *5 April 2019* | Packaging & Containers | Recommendation rating: 10.0/10 > > **Pros**: Using Sage 200 to run the business, we initially looked at the native Sage Business Cloud Essentials but the reviewers were unanimous about the poor level of support, and the licensing model meant huge running costs. Pan Intelligence didn’t impress us much so we were left with Phocas, which despite looking very good, was way too expensive for what we needed. Xapsys Live brought us the best of both worlds: it was implemented in less than an hour with no fuss and no setup costs. Whilst it gives us a real “real time” 360deg view of our business, it has helped us tremendously and certainly participated to our massive growth. Currently on the “explore” plan, it works out to be less expensive than a dropbox (per user that is) > > **Cons**: Honestly, nothing\! the UI/UX is extremely user friendly. Being a lot less tech savvy than my kids, I loved the fact I could start using Xapsys Live instantly and make the most of it. I didn’t have to create my KPI’s, manually connect to data sources, nor climb on a painful learning curve. It just worked out of the box. > > As a fast growing B2B display solutions business, things happened really fast and it was difficult to keep an eye on the essential figures to make informed decisions in real time. That was before Xapsys Live\! Now, I can track my KPI’s and follow my sales team on my mobile, wherever I am. Being able to see each other’s performance, the salesforce got a lot more competitive, thanks to the gamification effect. Meanwhile, I can easily spot missed opportunities, share with the team instantly and grow business like never before. Besides Xapsys Live, we also got their Xapsys B2B plugin, which gives our clients a tailormade portal access our offering. Two simple and inexpensive tools which helped us tremendously to grow 300% year on. Highly recommended\! ----- ### "Recommended CRM System" — 5.0/5 > **David** | *1 May 2025* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: We liked the intuitive nature of this CRM package. We wanted the benefit's of a CRM system without tying up the sales team and internal team with complicated systems to keep updated. > > **Cons**: The package we went for didn't come with standard reports so we had to spend time and money developing reporting suites. > > The team at Xapsys have been excellent to deal with, making sure they tweak the standard package to our requirements. The system itself was very competitive compared to its competitors, and it was far easier to use for a company of our size without overcomplicating matters. ----- ### "Good customer service" — 3.0/5 > **Matt** | *21 August 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10 > > **Pros**: Sales data, CRM capabilities. Storage of contact details. > > **Cons**: Some turbulence with Sage link > > Not as feature heavy as other CRM tools but Xapsys meets our business requirements. Logging of data under activities is useful, customer service very strong. ----- ### "A fantastic lightweight CRM for Sage" — 5.0/5 > **Andrew** | *24 September 2020* | Import & Export | Recommendation rating: 9.0/10 > > **Pros**: Pros: Since our business runs on Sage 200, we were previously sold Sage CRM. Not a bad system in itself, it was, however, far too complicated for what our sales team needed to stay on top of their pipeline, the UI was slightly dated and not very user friendly. So were the subscription costs. Looking at the CRM offering, Xapsys CRM was the only CRM we could find that fully integrated with Sage 200 so we gave it a go. The first pleasant surprise was the pricing, starting at £ 10/user/month. Secondly, because they designed the software in close collaboration with end-users, getting started and using the system was incredibly easy and fast. No training was required thanks to the system´s simplicity, contextual help and short explanatory videos. The UI/UX is pleasant and truly optimized to get things done a lot faster than with the previous CRM, allowing the sales team to process sales documents in CRM before they are synched back to the ERP. What we also loved were the unlimited dashboards and widgets built-in BI which allow us to have real time visibility of our business´ KPIs. Finally, the developing team releases weekly updates with functionality enhancements so the system is constantly getting better and better. Indeed, they are very attentive and receptive to customer suggestions. > > **Cons**: Cons: it has less features than Sage CRM but has all the functionalities we actually use, at a fraction of the cost. It currently lacks email automation/marketing but I have been told than MailChimp integration is at the top of their roadmap. > > Experience: in the main very good, fast and surprising, gets accountability immediately into our business day and updated real time, the app is especially easy and informative and reassures on a mobile that normal activity is taking place (or not) ----- ### "A great CRM my sales teams love to use" — 5.0/5 > **Chris** | *6 August 2020* | Packaging & Containers | Recommendation rating: 10.0/10 > > **Pros**: We migrated from Sage CRM to Xapsys CRM (without loosing any data) because it was not being used by some sales people of our company. They found the system cumbersome to work with and thought it was taking too much of their valuable “selling time”. Because of its simplicity and clean user interface, we now have a system everybody is happy to use. That means we have better data and a real time visibility on the sales forecast. Xapsys CRM is very fast so we also saved on admin time and reduced repeated entries since it integrates seamlessly with our Sage 200 accounting system. We particularly liked the business intelligence capabilities of the system as it has allowed us to create widgets and dashboards that report on any key performance indicator our business needs to monitor. Support is great too. > > **Cons**: A mobile App could be good but being web based and responsive, we have no problem using Xapsys CRM on mobiles. > > We are now more efficient with stronger sales data and reduced Sage license costs. ## Links - [View on GetApp](https://www.getapp.com.au/software/2062344/xapsys) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data