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BusyPaws

BusyPaws

4.7 (69)
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About BusyPaws

BusyPaws has been designed for modern pet care businesses to meet the needs and expectations of their clients. Delight your clients with a booking platform that matches the quality of service you offer to their pets.

Our software has been shown to improve sales and booking conversion rates versus other pet care specific booking platforms by offering booking flows that match modern best practices used by innovators in other markets used for professional services.

The BusyPaws experience extends to your staff enabling them to email, text, add notes, create bookings, generate invoices and payments, update client records, and much more. Quickly access information so that your staff spends less time engaged with screens and more engaged with your clients and their pets.

Real-time reporting provides visibility into your business to capture changes in booking conversion rates, cash flow, revenues, client activity and more.

Custom software development for back-end processes unique to your organization is also available and built in tandem with the existing BusyPaws platform and available to large organizations or franchises.

Integrations with third-party software includes QuickBooks Online, Mailchimp, and a two-way sync with Google Calendar.

Key benefits of BusyPaws

- Best-in-class booking portal converts more prospects to paying clients
- Fully integrated payment processing allows you to reconcile payments and invoices easily. Both online and in-person.
- Send and receive email and SMS in-platform to keep all communication from clients in one place.
- Configure services for training, boarding, daycare, grooming and more. Group services or individual services and sync with your Google Calendar for two-way information sharing.
- For private/individual bookings our availability engine will determine what times are available for your clients to select to ensure double bookings do not occur.
- Offer instructional content to your clients in our Learning Management System and avoid distributing clients across disparate applications and logins.

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month
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Reviews

Overall rating

4.7 /5
(69)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.8/5

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Showing 5 reviews of 69 Read all reviews
Showing 5 reviews of 69
Lisa
Lisa
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes running my dog training business easy

Reviewed on 17/11/2023

Great Customer Service and best option for dog trainers

Great Customer Service and best option for dog trainers

Pros

Love the dog profiles, the ease of adding notes, scheduling, and adding dog birthdays!

Cons

Can't integrate with square invoicing, can't integrate course with thrivecart and my evergreen funnel so still am paying for a separate program for that.

Danika
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Such a game changer!

Reviewed on 18/02/2025

So awesome, I am so thrilled with it and would recommend to anyone.

So awesome, I am so thrilled with it and would recommend to anyone.

Pros

Such efficient and friendly customer assistance, comprehensive options for my dog behaviour consulting business, group classes and private sessions, different locations, can message in the app, store customer info and notes, easily send out commonly used documents, have clients sign waivers and pay, all in this platform! I've tried lots of booking software and this is hands down the best for dog businesses. Just customizable enough that it's not a headache to set up, but offers all the options I need to run my business and systems the way I want. Busypaws just generally makes my running my business so much easier! They are so responsive to adding new features when requested too!

Cons

Some small tech issues every now and again, but I'd expect this with any platform that offers so much, and they're so responsive to issues and helping you work through things. Takes a bit to get used to it, but so much better than every other option I've tried! A bit on the expensive side I suppose, but honestly for what I get I'm happy to pay it.

Barbara
Overall rating
  • Industry: Veterinary
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Great concept but not there

Reviewed on 26/10/2023

Pros

Canadian, price point not bad, concept is greaf

Cons

Clunky for myself and clients to use features so ended up using other software choices.Doesn't integrate well with my business as a behaviour consultant (no option for adjusting billing for other areas, clients found it hard to use, no zoom integration).While price point is good, since it is not operational for me, will use a different company when renewal comes up

Tim
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent all in one software for Pet Establishments running one or more service (Pet Store,...

Reviewed on 07/12/2024

We love it and [sensitive content hidden] was tremendous not only on-boarding us which made...

We love it and [sensitive content hidden] was tremendous not only on-boarding us which made switching to a new application more welcoming and less stressful but also so VERY quick to respond with any questions we had/have!!

Pros

Ease of setup/admin and allows for great customer interaction along with GREAT customer support with expedited response which is so key!

Cons

Nothing really just suggestions on potential improvement with the customer portal by putting the credits at the top makes it easier for customers to find especially when on mobile. A mobile app option but I believe this is in development ;)

Jonna
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Busy Paws has been an absolute game-changer for us!

Reviewed on 20/10/2024

We honestly couldn’t be happier with Busy Paws. They’ve transformed the way we manage things, and...

We honestly couldn’t be happier with Busy Paws. They’ve transformed the way we manage things, and we’re so thankful for their excellent service and support!

Pros

First, their customer service is unmatched. Even at my most daft, the Busy Paws team is always there to help. I appreciate their willingness to schedule meetings to troubleshoot any issues, and their staff is incredibly kind and patient. Our entire team is so grateful for [sensitive content hidden]— they’ve made everything so much smoother for us!

Their plans are not only affordable but also incredibly robust. Busy Paws covers all of our needs — from scheduling and vaccines to contracts and so much more — and the value for the price is unbeatable.

Another standout feature is the ease of use. The interface is intuitive and easy to navigate, and if you do get stuck, helpful articles and videos guide you through. It’s made our whole process so much more efficient.

Busy Paws is also consistent — we’ve never experienced outages or communication issues. And they genuinely care. We’ve had a few minor emergencies, and they’ve been right there with advice and support, walking us through our mistakes to ensure our clients are impacted as little as possible.

Cons

We just want an app. The interface it too small on our phones in browser. We hear there may be an app coming!

Alternatives Considered

PetDesk and Pet Manager

Reasons for Choosing BusyPaws

We did not like how hard Pet Exec was to use.

Switched From

PetExec

Reasons for Switching to BusyPaws

Mainly the customer service and how simple it was to use.
Showing 5 reviews of 69 Read all reviews

BusyPaws FAQs

Below are some frequently asked questions for BusyPaws.

BusyPaws offers the following pricing plans:

  • Starting from: USD 79.00/month
  • Pricing model: Subscription
  • Free Trial: Available

All plans include live customer support, unlimited access, data storage, and record keeping.

BusyPaws has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

BusyPaws supports the following languages:

English

BusyPaws supports the following devices:

iPhone (Mobile), iPad (Mobile)

BusyPaws integrates with the following applications:

Google Calendar, Mailchimp, QuickBooks Online, Stripe, Stripe Billing

BusyPaws offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for BusyPaws.

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