ThankView
About ThankView
ThankView is a cloud-based platform that helps non-profits, universities, and other institutions enable outreach to donors through designing, recording, sending, and tracking personalized videos. Your message will be delivered directly to the recipient's inbox or social media account, where they can watch it whenever they want.
ThankView offers integration with various third-party systems such as Givebutter, Blackbaud Raiser's Edge NXT, Evertrue and more. It includes a video library which helps users organize video files across folders and tags.
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- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Deepening relationships in an increasingly digital landscape
Reviewed on 24/12/2022
We started using ThankView during the pandemic to maintain relationships where we would typically...
We started using ThankView during the pandemic to maintain relationships where we would typically use in-person meetings. Now, we use ThankView in a number of creative ways, including donor updates, donation-specific thank you messages, and general impact messaging. The results have been truly amazing — we often get responses from stakeholders telling us that our ThankViews are the best thank you’s they have ever received.
Pros
ThankView makes it easy to put relationships first. I especially like that ThankView allows us to choose strategic goals for each campaign (thanking, fundraising, birthdays/anniversaries, etc), with custom templates for each type. We use the video request feature often, which has allowed our team to collaborate on our donor stewardship.
Cons
The process for creating new landing pages/envelopes is functional, but clunky. To create, one has to break the campaign creation flow and enter a new workflow.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ThankView.....AMAZING
Reviewed on 15/02/2023
Pros
I love the ease of use and the customer service. We are new to ThankView but in under 6 months, we have sent out at least 75,000 ThankView emails. We have sent anything from automated birthday messages to holiday greetings, email solicitations, and general outreach. It's the first place we turn to when connecting with parents and alumni.
Cons
I wish you could have one major list that does not change core info upon loading a new list that may contain the same contacts.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ThankView Review
Reviewed on 14/05/2021
So far we are impressed and excited about what it can do.
So far we are impressed and excited about what it can do.
Pros
Easability. It is simple to use-- we are able to send texts to program participants to develop videos and then pull them together.
Cons
We are still learning the software so it is hard to say at this time.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service
Reviewed on 10/10/2023
Pros
The ease of using it and the customer service.
Cons
Trying to figure out how to use things by using the resource center. I usually end up asking our rep and she sends me the link to what I am looking for.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thankview is great for our Student Foundation
Reviewed on 24/08/2023
Pros
We have really enjoyed the personal touch with our alumni and sharing the faces of our student org!
Cons
We love the recent addition of the start over button. Before we would make a mistake and rerecord, but a reviewer might not have the same timing as us and erase the good version! Hope that makes sense but the start over has been a blessing this year with 3K videos!
ThankView FAQs
Below are some frequently asked questions for ThankView.Q. What type of pricing plans does ThankView offer?
ThankView offers the following pricing plans:
- Starting from: USD 99.00/month
- Pricing model: Subscription
- Free Trial: Available
Starter - $99/month Pro - $299/month Premium - Details available on request.
Q. Who are the typical users of ThankView?
ThankView has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does ThankView support?
ThankView supports the following languages:
English
Q. Does ThankView support mobile devices?
ThankView supports the following devices:
Q. What other apps does ThankView integrate with?
ThankView integrates with the following applications:
Blackbaud CRM, Community Funded, EverTrue, Givebutter, Salesforce.org Nonprofit Cloud, Zapier
Q. What level of support does ThankView offer?
ThankView offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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