--- description: Learn more about EHR Solutions. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: EHR Solutions Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Patient Management Software](/directory/901/patient-management/software) > [EHR Solutions](/software/2061913/ehr-solutions) # EHR Solutions Canonical: https://www.getapp.com.au/software/2061913/ehr-solutions Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2061913/ehr-solutions?page=2) > Systemedx is an electronic health record (EHR) and practice management solution that helps healthcare providers improve collections and reduce A/R with efficiency. Its one-click navigable capabilities provide users with a tabbed-based interface. > > Verdict: Rated **4.5/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of EHR Solutions \* Patient Reminders allow your practice to effectively contact patients at any time through text, email, and voice. It is a cost-effective way to enhance the patient's experience while improving clinical efficiency. \* Patient Portal allows you to securely connect with patients with a seamless patient portal integration, which includes patient messaging, appointment requests, online forms, viewable lab results, and the ability to pay bills. \* Touch Orders is an easy-to-use touch screen technology. With one click, you can order x-rays, medications, injections, and more\! Touch Orders will filter through 70,000+ ICD10/CPT codes based on the chief complaint. Charges for all procedures and DME will flow directly to our fully integrated Practice Management system. \* Management Dashboards build in real-time, in under one minute, to allow daily review. Dashboards will provide an overall view of the clinic and the performance of each area. You can then drill down to an individual employee or account. From there, you can set goals for employees and measure the results. \* Claim Worksheet is a pivotal way to lower the outstanding A/R. It will provide the user with claims that only need human attention. You can then set filters for each insurance which allows focusing on that insurance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 17 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Systemedx ## Commercial Context - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Appointment Management - Automated Scheduling - Billing & Invoicing - Booking Management - Calendar Management - Charting - Claims Management - Client Portal - Communication Management - Contact Database - Customer Database - Customisable Forms - Customizable Reports - Discharge Management - Document Storage ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Patient Management Software](https://www.getapp.com.au/directory/901/patient-management/software) ## Alternatives 1. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews) 2. [ClinicSense](https://www.getapp.com.au/software/2039795/clinicsense) — 4.8/5 (648 reviews) 3. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (494 reviews) 4. [BestoSys](https://www.getapp.com.au/software/107765/bestosys) — 4.8/5 (293 reviews) 5. [Pabau](https://www.getapp.com.au/software/168847/pabau) — 4.7/5 (613 reviews) ## Reviews ### "Systemedx- EMR / Billing" — 5.0/5 > **Kip** | *3 November 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Customer service, ease of use and the company's commitment to expand functions / services > > **Cons**: You need to diligently negotiate prices and review for any upgrades and capability additions. > > It works very well and is not "clunky". Support is good and reporting options are great. ----- ### "Great value" — 5.0/5 > **Julie** | *4 April 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Customization options give us greater flexibility. > > **Cons**: There are some reporting limitations that impact ----- ### "SMX needs updated EHR program" — 3.0/5 > **Stephanie** | *25 October 2022* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: Ease of use of the program. Friedly staff. > > **Cons**: Features: Unable to have a tasks list, care gaps screen updates, determinates page, does not interface with a lot of companies or cost to interface is too expensive, no functioning CCM program with Care plans, unable to send attachments to patients from portal. Forms take a lot of time to update or add. reports takes to long to pull or mostly unable to pull accurate info needed. > > Mediocre - I have used multiple EHR programs over many years and this is my least favorite for features. Employees are always nice and try to help. ----- ### "SMX review" — 5.0/5 > **Julia** | *3 November 2022* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: One of the most intuitive systems I have used. Easy to use no matter the skill level of the user. > > **Cons**: The only thing I have real issues with is the reports. I feel like there should be easier ways to obtain reports and set them up. > > Very good. We accomplish all our goals with the system my only complaint is reports. ----- ### "Medical Practice Review" — 4.0/5 > **Shannon** | *25 October 2022* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: This software was used in a previous group practice and was easier to flow over into new private practice with same software. Unfortunately, we opened right as COVID was shutting everything down so software training for areas outside of our norm wasn't "normal" > > **Cons**: The insurance verifying software isn't working as well as in the past. When you are in a phone message, you cannot open other windows to send meds etc. the time between windows is a very, very long lag time. That issue is not directly our office. this happened in the previous practice as well as with our billing office. It is also a very long lag when the dr is trying to code. Seconds count in a practice ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2061913/ehr-solutions?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2061913/ehr-solutions) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data