---
description: Learn more about Cleed.ai. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Cleed.ai Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Cleed.ai](/software/2061510/cleed-ai)

# Cleed.ai

Canonical: https://www.getapp.com.au/software/2061510/cleed-ai

> Cleed.ai is an AI-powered conversational assistant designed for e-commerce \&amp; corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge \&amp; high-end customer experience.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Cleed.ai

\- Conversion rate improvement&#10;- Available 24/7 and automatically adapted to your catalog&#10;- All-in-one chatbot : Conversations, Recommendations, Sizing advisory, Visual search, …&#10;- Adjustable modes (bot/human/supervised bot/mix by hours/available/not available)&#10;- Linked to your catalogue&#10;- Customizable design&#10;- On-demand decision trees&#10;- Mobile \&amp; SEO adapted (100ms asynchrone charging)&#10;- Implemented in 48 hours. Without work on your side&#10;- Delegated management to save time&#10;- Admin platform to follow-up (or takeover) conversations \&amp; statistics&#10;- Exact and precise user data: both declarative and behavioural&#10;- Unique recommendation accuracy: 2 years of R\&amp;D on the visual vertical&#10;- Concrete results measurables through A/B testing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cleed

## Commercial Context

- **Starting Price**: EUR 190.00
- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: Price defined in function of :&#10;- Features implemented&#10;- Average monthly traffic&#10;- Catalogue size
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Contact Management
- Customer Segmentation
- Customisable Branding
- Data Extraction
- Data Import/Export
- Data Visualization
- Document Management
- Document Storage
- Drag & Drop
- Email Management

## Integrations (6 total)

- Adobe Commerce
- Aircall
- PrestaShop
- Shopify
- Zendesk Suite
- eCommerce Analytics for Shopify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.getapp.com.au/software/2079121/videoexpress) — 4.7/5 (6126 reviews)
2. [Anyword](https://www.getapp.com.au/software/2057947/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.getapp.com.au/software/2062423/marketingblocks) — 4.8/5 (277 reviews)
4. [LLM Software](https://www.getapp.com.au/software/2081940/llm-software) — 4.8/5 (9 reviews)
5. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews)

## Reviews

### "Meilleur E.Commerce Live Assistant sous forme de chatbot \!" — 5.0/5

> **Verified Reviewer** | *6 April 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Une équipe dévouée et un service impeccable. Cleed.ai a pu nous permettre de libérer notre service client, tout en augmentant notre conversion et réduisant notre taux de retours. Ce que j'ai vraiment apprécié, c'est que nous avons pu personnaliser le produit, afin qu'il soit parfaitement adapté à notre branding. J'ai été très surprise lorsque j'ai découvert toutes les applications qu'ils pouvaient offrir au sein d'un même chatbot. Nos clients peuvent désormais trouver des réponses à leurs questions plus rapidement grâce au chat en direct, aux arbres de décision personnalisés ou en parlant directement avec l'un de nos vendeurs en vidéo, ou sur WhatsApp Business. Je recommande vivement.
> 
> **Cons**: Rien de particulier à signaler de ce côté.
> 
> Une expérience globale qui a répondu à nos attentes et qui a été très facile à mettre en place. Nous voulions une solution rapide et efficace et nous l'avons trouvée. Les résultats ont été instantanés. Une équipe professionnelle et humaine, c'est un plaisir de travailler avec eux lors de nos points de suivi.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2061510/cleed-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/cleed-ai/> |
| en-AE | <https://www.getapp.ae/software/2061510/cleed-ai> |
| en-AU | <https://www.getapp.com.au/software/2061510/cleed-ai> |
| en-CA | <https://www.getapp.ca/software/2061510/cleed-ai> |
| en-GB | <https://www.getapp.co.uk/software/2061510/cleed-ai> |
| en-IE | <https://www.getapp.ie/software/2061510/cleed-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2061510/cleed-ai> |
| en-SG | <https://www.getapp.sg/software/2061510/cleed-ai> |
| en-ZA | <https://www.getapp.za.com/software/2061510/cleed-ai> |
| fr | <https://www.getapp.fr/software/2061510/cleed-ai> |
| fr-BE | <https://fr.getapp.be/software/2061510/cleed-ai> |
| fr-CA | <https://fr.getapp.ca/software/2061510/cleed-ai> |

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