--- description: Learn more about RemoteLock. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RemoteLock Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/951/physical-security/software) > [RemoteLock](/software/2061150/remotelock) # RemoteLock Canonical: https://www.getapp.com.au/software/2061150/remotelock Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2061150/remotelock?page=2) > RemoteLock is an access-centered property operations software platform for multifamily and vacation rental properties that allows property managers to manage, control, and automate access and climate control across their portfolio. By streamlining processes and eliminating tasks, it helps save valuable time and money. RemoteLock supports hundreds of smart lock brands, other wired solutions, and offline/bluetooth locks, providing flexibility across portfolios. Plus, it integrates with dozens of property management and booking systems creating a secure easy-to-use, turnkey solution to access control. > > Verdict: Rated **2.8/5** by 18 users. Top-rated for **Ease of Use**. ----- ## Overview ### Key benefits of RemoteLock • Cloud-based control so you can issue, revoke, and track access codes from anywhere, eliminating the need for physical keys. • One centralized dashboard to monitor access logs, receive alerts, and manage all your devices property-wide rom a single platform. • Supports multiple types of credentials—PIN codes, key fobs, prox cards, mobile • Works with multiple brands of Wi-Fi, wired, Z-Wave and bluetooth locks for maximum flexibility. • Covers every door—hardwired access control systems, smart locks, algorithmic PINs. • Works with 100+ leading smart locks like Yale, Schlage, Kwikset and more, and video intercom systems like ButterflyMX and myQ Communities by Liftmaster. • Integrates smoothly with essential business software such as property management systems, rental booking platforms and more. • Allows for customized access schedules for residents, guests, visitors and vendors. • Offers “Common Door” feature to easily duplicate access to main entries, laundries, fitness rooms and amenity spaces. • Improves safety by eliminating keys that can be lost or copied. Instead, access is securely defined and managed by you through the cloud. This leading-edge access control system gives you real-time control and visibility into who is entering, where and when. • Scalable solution so you can manage 30 doors or a portfolio of 300 doors with ease. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 18 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 2.7/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: RemoteLock ## Commercial Context - **Starting Price**: USD 72.00 - **Pricing model**: Other - **Pricing Details**: Pricing plans start at $6/device/month, billed annually. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Japanese - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Attendance Tracking - Audit Management - Audit Trail - Data Import/Export - Employee Management - Event Logs - Event Management - Historical Reporting - Multi-Location - Real-Time Data - Real-Time Monitoring - Remote Access & Monitoring - Reporting & Statistics - Safety Incident Management - Third-Party Integrations - User Profiles ## Integrations (63 total) - Akia - Alfred - AppFolio Property Manager - August - Barefoot - Beds24 - Bookerville - Booking Automation - BookingWithEase - BrightSide - ButterflyMX - CHECKIN - Campspot - ChargeAutomation - Chekin App ... and 48 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Physical Security Software](https://www.getapp.com.au/directory/951/physical-security/software) ## Alternatives 1. [Brivo Access](https://www.getapp.com.au/software/2055343/brivo-access) — 4.3/5 (54 reviews) 2. [Kisi](https://www.getapp.com.au/software/123355/kisi) — 4.2/5 (57 reviews) 3. [Novagems](https://www.getapp.com.au/software/1995991/novagems) — 4.5/5 (20 reviews) 4. [VIDIX Control](https://www.getapp.com.au/software/2074641/vidix-control) — 4.1/5 (7 reviews) 5. [Resolver](https://www.getapp.com.au/software/104325/perspective) — 4.4/5 (79 reviews) ## Reviews ### "Review" — 4.0/5 > **Mark** | *17 August 2023* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: Overall usage of reviewing all the locks > > **Cons**: Hookup process. Took many locks to finally figure it out to a simpler process. > > Overall decent ----- ### "Reliable, Easy to Implement and Use" — 5.0/5 > **Donald** | *10 January 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Remotelock is very reliable. Set it up and it works - seamlessly with my Property Management System and my Cleaner Software, TurnoverBnB. I like the flexibility of the product. You can choose the length of the codes. > > **Cons**: I have NO negatives regarding this software. It does what you expect it to do, very well. > > What's great about it is once you have it set up (which is simple) you literally do set it and forget it. With all the other things I need to think about and focus on each day, it is great to know that this is not one of them. It is a VITAL aspect of renting out a vacation rental home: people need access to our home reliably, every time (guests, cleaners, handymen, Owners) and yet it is not one of the mundane details you want to have to concern yourslef with. ----- ### "Great product but extremely incompetent customer service" — 1.0/5 > **Ross** | *23 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: When it works, it is great. We can manage our properties and offer our customers a seamless effecient experience. > > **Cons**: Their bismal lack of customer service and follow up on warranty items is atrocious. Also, they have no emergency services which if very important when their systems fail which happens. Considering giving access to someone's shelter is the extremely important, this should be recognized. Not only do they not have an emergency support system, they basically lack any support system as it take weeks and often months to get anything resolved with them. > > When it works, it is great. When it doesn't, it take many months, literally, to resolve anything. If you have an issue or a warranty, you have to push, beg and plead to get anything accomplised. We have over 28 locks with them and they act as though you don't exist. I can't imagine with their extreme lack of customer service this business can withstand being around for the long haul as they need to do a serious rehaul of how their customer service to do so. Feeling taken and stuck with a company that doesn't care about anything but a sale and absolutely no support. If you have other options, take them\! ----- ### "RemoteLock | Interface & accessibility" — 5.0/5 > **Dru** | *12 June 2025* | Management Consulting | Recommendation rating: 9.0/10 > > **Pros**: Ease of functionality. The system has a user friendly interface and is easy to navigate for first time users. > > **Cons**: When a device disconnects from WiFi or there is an issue within the locks system, the user has to go to that systems login to readjust the WiFi or troubleshoot the issue. Not something RemoteLock can necessarily fix as they are a third-party but it would be nice to repair all within one app. ----- ### "Terrible customer service" — 3.0/5 > **Jose** | *16 December 2024* | Real Estate | Recommendation rating: 1.0/10 > > **Pros**: Purchase 3 locks @700$ each. One of the broke about 6 months after. The other two have been working for a little over two years. > > **Cons**: Requires a subscription. I purchased a Schlage to replace the one that broke down and have no complaints. Best is that I don’t have to pay for a subscription. > > The customer service is the worst I have experienced. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2061150/remotelock?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2061150/remotelock) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data