--- description: Learn more about Eyefinity Encompass. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Eyefinity Encompass Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Optometry Software](/directory/807/optometry/software) > [Eyefinity Encompass](/software/2060885/eyefinity-ehr) # Eyefinity Encompass Canonical: https://www.getapp.com.au/software/2060885/eyefinity-ehr Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2060885/eyefinity-ehr?page=2) > Eyefinity Encompass optometric software is an all-in-one platform that provides the functionality every practice needs: Practice Management, Electronic Health Records, Patient Engagement, and Analytics. > > Verdict: Rated **3.7/5** by 68 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Eyefinity Encompass Protect Your Practice, Protect Your Patients - As the first optometric software backed by SOC 2 Type 2 certification, Eyefinity evaluates more than 150 cybersecurity controls annually to ensure proactive data protection for practices using our cloud-based software. Fuel Your Future with Possibilities - Find the right fit for your practice with a platform that offers functionality to encompass all your needs as you grow. Clear the Digital Clutter- Harness the power of an optometry practice management and EHR platform that curates connections between tools you already know and love—and ones you haven’t discovered yet. Turn Potential into Profit - Get more bang for your buck with optometric software that increases the value of patient purchases and supports business growth. Champion Patient Convenience - Show patients their preferences matter by offering the digital experience they’ve come to expect in today’s modern marketplace. Safeguard What Matters Most - Keep your practice and patient data safe with cloud-based technology that protects you from the financial impact of data losses, noncompliance fines, and security breaches. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 68 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Eyefinity - **Location**: Rancho Cordova, US - **Founded**: 2000 ## Commercial Context - **Pricing Details**: Contact Eyefinity for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Audit Trail - Calendar Management - Charting - Claims Management - Claims Scrubbing - Client Management - Client Portal - Clinic Interoperability - Clinical Notes - Coding Assistance - Communication Management - Compliance Tracking - Customisable Branding - Customisable Forms - Customizable Reports - Customizable Templates ## Integrations (8 total) - 4PatientCare - Abby - Apptoto - Demandforce - Optify - Solutionreach - Weave - Zeiss ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software) ## Related Categories - [Optometry Software](https://www.getapp.com.au/directory/807/optometry/software) - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Alternatives 1. [RevolutionEHR](https://www.getapp.com.au/software/104975/revolutionehr) — 4.5/5 (203 reviews) 2. [Liquid EHR](https://www.getapp.com.au/software/110975/liquid-ehr) — 4.8/5 (56 reviews) 3. [iTRUST](https://www.getapp.com.au/software/2062666/itrust) — 5.0/5 (135 reviews) 4. [Compulink](https://www.getapp.com.au/software/102861/compulink-healthcare-solutions) — 4.1/5 (280 reviews) 5. [Optosys](https://www.getapp.com.au/software/2064580/optosys) — 4.6/5 (14 reviews) ## Reviews ### "Great system" — 5.0/5 > **Verified Reviewer** | *28 August 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, and to enter information into. > > **Cons**: This app is often running down, all problems are usually resolved pretty quickly though. ----- ### "EPM Review" — 4.0/5 > **Ashley** | *12 August 2024* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: Generally easy to use interface for scheduling and ordering > > **Cons**: Improvements should be made so the patient account indicates their DOB from any account tab, the insurance tab should indicate their ID\# without entering the edit screen. > > Generally our experience is good, is seems updates tend to cause hiccups/setbacks so we'd appreciate the rollout process to improved upon ----- ### "Stay with ExamWriter" — 2.0/5 > **Steven** | *5 August 2024* | Medical Practice | Recommendation rating: 3.0/10 > > **Pros**: It links with EPM for orders, billing. Fax letter feature is nice. Pharmacy link is nice. > > **Cons**: Clumsy, cumbersome, inefficient, obviously not written by a doctor. The iPad version is so different than the desktop version it is like a different program. The CL order and finalizing process is not intuitive at all. Auto coding feature is 100% wrong with every VSP patient. Way too many steps to achieve simple processes like printing an Rx. And the inability to "name" an Rx outside of it's limited list of Rx types is limiting. (i.e. Hobby/Sports is a category. You can't label an Rx "Music" or "Golf". Dumb. Try ordering an SCL in one eye and hybrid in the other. RGP orders do not forward properly. The CL trial feature is confusing when using multiple CLs with multiple Cl types. It is lame that you have to finalize a record before sending a letter for a referral without "Preliminary" showing up on the letter to a specialist. Sometimes there is no time finalize a record before sending the referral during an exam. The need to commit a "Plan" before a diagnosis is not at all practical. It does not follow a SOAP process that all doctors are trained to follow. The body indicator feature simple gets in the way of clinical drawings when drawing a pathology. > > ExamWriter is much better clinically than EHR. For doctors it is easier to follow, easier to document. We wouldn't have change to EHR if Officemate was more compatible with VSP and billing process. It's like EHR was developed and whether it was any good or not, Eyefinity was going to stay with it for some reason that had nothing to do with clinical efficiency. I would tell someone to stay with ExamWriter. ----- ### "EPM Review" — 5.0/5 > **Sheila** | *12 August 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The ease of using the portal makes the work day flow. > > **Cons**: When printing the daily schedule's, when two doctors are working, it'd be better to be able to print two schedules. Now it prints as just one long schedule and then we have to cut it. Also, the Quick List - It'd be easier if the last patient pulled up, shows up first in the Quick List, instead of having to go through the whole list. Because of this, unfortunately it is a feature that we don't even access any longer. > > It's been good and when needing help, the 800 number works out well. ----- ### "STAY WITH OFFICEMATE" — 1.0/5 > **Cathy** | *12 August 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Ability to access remotely. > > **Cons**: Frequent glitches or system not accessible during workday recently. Concerns and recommended updates disregarded. VSP Premier Edge advertised on home page- "Premier" misleads patients into thinking that a doctor who sells more VSP products and frames is better that a doctor who uses other products. > > It's basic and when it works it's fine, but it has too delicate of an equilibrium to be useful, especially with billing. Glasses orders literally are stressful to staff and take MUCH too long to do correctly. If a mistake is made, it is not easily fixable. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2060885/eyefinity-ehr?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2060885/eyefinity-ehr) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data