---
description: Learn more about Aloha Cloud. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Aloha Cloud Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Food Truck POS Systems](/directory/2619/food-truck-pos-systems/software) > [Aloha Cloud](/software/2060856/aloha-cloud)

# Aloha Cloud

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> Aloha brings restaurants to life. Aloha is the industry-leading POS and management platform provider with both on-premise and cloud-based POS offerings.&#10;&#10;Aloha’s core capabilities include fixed and handheld POS, online ordering, loyalty, email marketing, robust reporting, and payment processing.
> 
> Verdict: Rated **3.7/5** by 224 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Aloha Cloud

• Get paid faster with next day funding: customers can continue to focus on running their business with average 1-day turnaround for merchant payout. Delayed funding (some competitors can take 2+ days and those who fund quickly have specific banks they fund faster with) can cause added stress and micromanagement of finances to ensure money is available to maintain operations. &#10;&#10;• Take orders and payments from anywhere in the restaurant with handhelds: our handheld is one of the smallest on the market, is easy to use and fits comfortably in an apron. With payments and an order-taking UI that matches the fixed terminals, servers are free to go outside on the patio or wherever they may need to bust lines or turn tables. Less visits to the terminal means more time giving customers a great experience.&#10;&#10;• Intuitive user interface built with purpose: The Aloha Cloud user interface is easy to learn and easy to train. The UI is the same on both the fixed terminal and handheld device. Ensuring servers can efficiently take and send orders as well as manage payments.  &#10;&#10;• Tablet farm freedom: Aloha Cloud’s delivery marketplace integration via Chowly ensures restaurant operators can manage their delivery services from the POS rather than a cluttered expo or counter full of tablets.  &#10;&#10;• Get up and running quick: Aloha Cloud is easy to implement and customers can be up and running in a week or less.  Operators also have access to 24/7 support for any ongoing needs or questions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 224 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: NCR VOYIX
- **Founded**: 1884

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact NCR Voyix for pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Email Marketing
- For Food Trucks
- For Restaurants
- Loyalty Program
- Online Ordering
- Online Payments
- Order Management
- Payment Processing
- Restaurant POS
- Sales Reports
- Time Clock

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Food Truck POS Systems](https://www.getapp.com.au/directory/2619/food-truck-pos-systems/software)

## Related Categories

- [Food Truck POS Systems](https://www.getapp.com.au/directory/2619/food-truck-pos-systems/software)
- [Online Ordering Systems](https://www.getapp.com.au/directory/3571/online-ordering/software)
- [Restaurant POS Systems](https://www.getapp.com.au/directory/197/restaurant-pos/software)
- [Bar POS Software](https://www.getapp.com.au/directory/833/bar-pos/software)
- [Restaurant Management Software](https://www.getapp.com.au/directory/196/restaurant-management/software)

## Alternatives

1. [Epos Now](https://www.getapp.com.au/software/106871/epos-now) — 3.8/5 (713 reviews)
2. [Square Point of Sale](https://www.getapp.com.au/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews)
3. [Venmo](https://www.getapp.com.au/software/106635/venmo) — 4.7/5 (9271 reviews)
4. [Clover](https://www.getapp.com.au/software/101591/clover) — 3.8/5 (567 reviews)
5. [Toast POS](https://www.getapp.com.au/software/103313/toast-pos) — 4.2/5 (549 reviews)

## Reviews

### "Ncr" — 4.0/5

> **Andrew** | *23 July 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Ability to remote connect to multiple facilities
> 
> **Cons**: Couldnt get the network set up had to have help

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### "Owner Coffee Shop" — 5.0/5

> **Cristina** | *12 December 2024* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: It is very safe and reliable. I feel calm in my business.
> 
> **Cons**: Nothing. So far I've liked everything, I've never had any problems with my equipment
> 
> It has been excellent for me, for my clients and for the monthly reports, changes in the menu, etc. I love it\!

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### "Some very good pros, and some pretty frustrating cons" — 3.0/5

> **Lindsey** | *19 June 2019* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.
> 
> **Cons**: When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.
> 
> Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

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### "The Excellent Solution for Sales and Payment Support" — 5.0/5

> **Domonkos** | *12 March 2024* | Research | Recommendation rating: 9.0/10
> 
> **Pros**: The program helps in managing sales, where invoices are processed. &#10;Further, the customer assistance helps users, and complaints are effortlessly resolved.
> 
> **Cons**: There is maximum assistance from Aloha Cloud, and this resolves the challenges of sales, the security and the processing extensions.
> 
> We have attained big benefits from Aloha Cloud and there is consistency in the way platform delivers services.

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### "NCR Silver" — 5.0/5

> **Veeka** | *20 July 2018* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: We like that the software is intuitive and has clean design. We like being able to arrange our products in categories ourselves, ability to sell items by singles or by weight, being able to track products sold etc.
> 
> **Cons**: We would like to have more control over receipt printing.  Since we do a lot of deliveries, we would want to be able to set the font larger for the customer address and the quantity of the products, also being able to print double receipts right away would be great - one for the customer and one for the delivery driver (right now we have to look up the last transaction and reprint, which is at least 4 steps) We also would like to be able to access older transactions from the POS system - many of our customers want to look up what they ordered last season, or two seasons ago and to do that we have to go through a very long process in back office right now - it's requires going to "results", then "POS transactions" setting the dates manually (no easy option for 1 or multiple years), then searching for customer name, and clicking "line items" for each transaction we want to check.  Aside from being a long process, I also don't find that the names for these actions fit how we think of them when we are looking them up. Also merging customer history would be nice - sometimes we accidentally create double or triple customer accounts and it would be nice to be able to combine them.
> 
> Overall it has been a great experience - we went from writing paper slips for every transaction and entering each one manually into Quickbooks to just generating a couple of reports each day in the back office and entering those. It has been wonderful to have saved customer information in the system and not having to rewrite their address again. This is saving us a lot of time and our customers are impressed with our contemporary POS systems since we're a small family business and they don't expect us to be tech-savvy.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2060856/aloha-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/aloha-cloud/> |
| en-AE | <https://www.getapp.ae/software/2060856/aloha-cloud> |
| en-AU | <https://www.getapp.com.au/software/2060856/aloha-cloud> |
| en-CA | <https://www.getapp.ca/software/2060856/aloha-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2060856/aloha-cloud> |
| en-IE | <https://www.getapp.ie/software/2060856/aloha-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2060856/aloha-cloud> |
| en-SG | <https://www.getapp.sg/software/2060856/aloha-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2060856/aloha-cloud> |

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