---
description: Learn more about Alleva. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Alleva Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Psychiatry Electronic Medical Records Software](/directory/3323/psychiatry-electronic-medical-records-emr/software) > [Alleva](/software/2060766/alleva)

# Alleva

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> Our state-of-the-art platform will take your center into the 21st century and streamline the entire process of EMR. Our platform provides more efficient workflows, reducing burn-out, and improving the quality of care. Insights offers real-time data for better business decisions and easier reporting.
> 
> Verdict: Rated **4.5/5** by 283 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Alleva

Here at Alleva, our state-of-the-art platform will take your center into the 21st century by streamlining the entire process of EMR and simplifying daily tasks for clinicians, giving them more time to help those in need.&#10;&#10;It is task-based so that when you log in for the day, you see everything that needs to be completed right on the home page. It drives compliance. Clinicians can easily select treatment plan objectives that populate right into the notes. Alleva requires clinicians to write a thorough note every time. This functionality saves your clinical director a lot of audit time. If notes are not being completed, you will be notified via text or email. &#10;&#10;We offer a Mobile App for quick and easy communication with clients and alumni. Send a daily schedule, homework, questionnaires, and text reminders right to their phone. Our Family Portal sends HIPAA-compliant consents for e-signatures making communication seamless. Easy telehealth is featured with HIPAA-compliant Zoom video conferencing, built right into the Alleva platform. &#10;&#10;Alleva is mobile-friendly, so you can work from anywhere and dictate your notes from your mobile device. Our customers love Insights, an advanced reporting tool that is fully customizable to your needs. With dedicated support available at every step, Alleva's friendly EMR leads the way in behavioral health.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 283 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alleva
- **Location**: San Clemente, US
- **Founded**: 2017

## Commercial Context

- **Pricing Details**: Alleva does not publicly publish pricing information. Request a free demo through their site directly for a custom quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Candidate Profiles
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Client Chart Audit Tools
- Client Portal
- Clinic Interoperability

## Integrations (4 total)

- CollaborateMD
- Dazos CRM
- Waystar
- eFax Online Fax Service

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Psychiatry Electronic Medical Records Software](https://www.getapp.com.au/directory/3323/psychiatry-electronic-medical-records-emr/software)

## Related Categories

- [Psychiatry Electronic Medical Records Software](https://www.getapp.com.au/directory/3323/psychiatry-electronic-medical-records-emr/software)
- [Substance Abuse EMR Software](https://www.getapp.com.au/directory/3575/substance-abuse-emr/software)
- [Telemedicine Software](https://www.getapp.com.au/directory/961/telemedicine/software)
- [Therapy Notes Software](https://www.getapp.com.au/directory/3631/therapy-notes/software)
- [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software)

## Alternatives

1. [Fusion](https://www.getapp.com.au/software/108867/pediatric-therapy-emr) — 4.3/5 (722 reviews)
2. [Carepatron](https://www.getapp.com.au/software/2048864/care-patron) — 4.4/5 (860 reviews)
3. [Tebra](https://www.getapp.com.au/software/102859/tebra) — 4.0/5 (1391 reviews)
4. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (538 reviews)
5. [AestheticsPro](https://www.getapp.com.au/software/106341/aestheticspro) — 4.5/5 (685 reviews)

## Reviews

### "Best Electronic Health Record" — 5.0/5

> **Christopher** | *4 December 2018* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Customer service, ease of use, intuitive nature of the software, the ownership of the company. In general, have worked in 3 different EHR's in my career, demoed all of the "best EHR's" and still have chosen to work with Alleva. They are top in my book.
> 
> **Cons**: When we began working with Alleva, they had only been around for a few months. So, we faced challenges of working with a new software as they were in process of improving the system regularly. Otherwise, nothing.
> 
> My overall experience with Alleva has been spectacular. At the end of the day with an EHR, you want top quality customer service and customer experience. I have been happy for the past year, and based on all information I have, will be happy for many years to come.

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### "Review" — 4.0/5

> **James** | *30 August 2022* | Mental Health Care | Recommendation rating: 6.0/10
> 
> **Pros**: Majority of EHR's are archaic and outdated where you're fighting the system more than helping your clients. I appreciate that Alleva feels fresh and modern.
> 
> **Cons**: You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra money for that ability. There should be free tiers where you can dump your data so you can evaluate yourself, instead of having to pay money just to access your data to see some graphs.
> 
> Positive. Great customer service and great software as a whole. It is missing just a few key features/changes to go from 4 stars to 5 stars.

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### "Bad experience" — 1.0/5

> **Emily** | *8 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10
> 
> **Pros**: Alleva could be a good product but there’s so many basic issues. They decide to prioritize new features rather than fixing all the bugs and glitches we all experience.
> 
> **Cons**: There’s honestly too many to count. &#10;Our company is consistently billed inappropriately, it feels like a scam.&#10;Constantly logged out when trying to load things. When new features come out, poorly communicated. &#10;The build experience and handoffs to different people could be done so much smoother but they seem lost. &#10;Have had conversations with leadership at Alleva and always get told standard responses and it seems they don’t actually care about our business and their customers, they just want the paycheck.
> 
> I would not recommend this product to anyone. It’s expensive, rarely works as it should, business seems careless

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### "Alleva is great for the behavior health field." — 4.0/5

> **Evan** | *16 June 2022* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ability to personalize based off of the company needs. We have many different oversight agencies that have various requirements. Alleva is able to bring these all together in a user friendly way that keeps us compliant all while making workflow easier.
> 
> **Cons**: The customer support is very responsive when there is an issue or need however sometimes it can take a significant time to get things fixed. Integration with other software has also been an issue.
> 
> Overall I'm very happy with Alleva. They are relatively new but are ahead of many of the other platforms that have been around for years. As they continue to grow and develop I'm sure they will be the new standard.

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### "Very Helpful" — 5.0/5

> **Tamnika** | *23 April 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Alleva is an excellent EMR that is easy to navigate. The way their team works with my company to make improvements to tailor to our needs is unmatched. The customer service is outstanding and are able to get back to you quickly and efficiently.
> 
> **Cons**: To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another program that was a breeze. The MSE in Alleva is what I dislike most about notes and I dread it.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2060766/alleva)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/alleva/> |
| en-AE | <https://www.getapp.ae/software/2060766/alleva> |
| en-AU | <https://www.getapp.com.au/software/2060766/alleva> |
| en-CA | <https://www.getapp.ca/software/2060766/alleva> |
| en-GB | <https://www.getapp.co.uk/software/2060766/alleva> |
| en-IE | <https://www.getapp.ie/software/2060766/alleva> |
| en-NZ | <https://www.getapp.co.nz/software/2060766/alleva> |
| en-SG | <https://www.getapp.sg/software/2060766/alleva> |
| en-ZA | <https://www.getapp.za.com/software/2060766/alleva> |
| fr | <https://www.getapp.fr/software/2060766/alleva> |
| fr-BE | <https://fr.getapp.be/software/2060766/alleva> |
| fr-CA | <https://fr.getapp.ca/software/2060766/alleva> |

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