--- description: Learn more about Galileo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Galileo Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [IT Management Software](/directory/771/it-management/software) > [Galileo](/software/2060676/galileo-1) # Galileo Canonical: https://www.getapp.com.au/software/2060676/galileo-1 Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2060676/galileo-1?page=2) > An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights. > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Galileo • Gain unified visibility across your infrastructure. Galileo consolidates performance data from servers, storage, networks, and cloud environments into a single platform, helping IT teams quickly understand how systems interact and where issues originate. • Identify performance trends before they become incidents. With continuous data collection and long-term historical retention, Galileo enables infrastructure teams to analyze trends, identify anomalies, and detect emerging capacity or performance issues before they impact users or services. • Reduce troubleshooting time with correlated infrastructure data. By connecting metrics across systems, Galileo helps teams move beyond isolated alerts to see the full context of an issue—accelerating root cause analysis across complex hybrid environments. • Automate alerting and operational response. Real-time alerts notify teams when thresholds are exceeded or abnormal behavior occurs, enabling faster response and reducing the time spent manually monitoring infrastructure conditions. • Support smarter infrastructure planning with detailed reporting. Galileo’s customizable reporting transforms operational data into actionable insight, helping teams evaluate resource utilization, forecast growth, and support budgeting and capacity planning decisions. • Customize dashboards and reports for different stakeholders. Infrastructure engineers, operations teams, and leadership can each access views tailored to their needs—from technical performance analysis to executive-level summaries. • Integrate with existing tools and workflows. Galileo connects with common IT operations platforms and ticketing systems, allowing infrastructure insights to flow into the tools teams already use for incident management and operational processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Galileo Performance Explorer - **Location**: MALVERN, US - **Founded**: 2001 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Subscription pricing based on the number of assets, storage capacity, and endpoints. Multi-year discounts apply. Fill out the Asset Inventory Checklist for a quote. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anomaly Detection - Application Management - Audit Trail - Authentication - Bandwidth Monitoring - Baseline Manager - CPU Monitoring - Capacity Analytics - Capacity Management - Capacity Planning - Cost Management - Customisable Branding - Customisable Dashboard - Customizable Reports ## Integrations (6 total) - Datadog - Helios - Prometheus - ServiceNow - Splunk Enterprise - Zabbix ## Support Options - Email/Help Desk - Phone Support ## Category - [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software) ## Related Categories - [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software) - [Cloud Management Software](https://www.getapp.com.au/directory/347/cloud-integration/software) - [Server Management Software](https://www.getapp.com.au/directory/647/system-administration/software) - [IT, Server and Network Monitoring Tools](https://www.getapp.com.au/directory/652/it-server-network-monitoring/software) - [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software) ## Alternatives 1. 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It is focused on the collecting the essential data to provide critical data visibility to support rapid root cause analysis and resolution and provide capacity, performance and utilization data key to eliminate IT overspend and increasing asset utilization. > > **Cons**: There is nothing not to like about Galileo\! Galileo is a robust, highly available product for enterprise Observability and Telemetry. Licensing is cost effective and easy to understand and scale across the enterprise > > I have worked with Galileo since 2020. The team behind the product is extraordinarily smart on IT infrastructure and what it takes to monitor and measure performance, capacity, and utilization. Very smart, customer-focused engineering teams make deploying and supporting Galileo low risk and cost effective ----- ### "Data Product Manager." — 5.0/5 > **Gary** | *12 March 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: As a semi-technical user it is great that I can quickly identify potential issues and share with the technical team to get resolutions. The ability to go back in time to find hints of when an issue may have started before it reached a critical level is a big help in isolating cause of issue. > > **Cons**: No drill down ability. If I could see what pid was building a large data set or taking a lot of memory. I would love to automated alerts for potential issues. > > I love the easy to read graphs that allow a quick visual on the health of a system. This has helped with identifying root cause of issue. ----- ### "Proactive IT Capacity & Performance Management" — 5.0/5 > **Pranjal** | *29 January 2025* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: The predictive analytics it provides in order to predict IT usage trends, forecast future trends and prevent capacity bottlenecks. Also, provides access to extensive historical data, enabling users to identify long-term trends and make data-backed decisions. > > **Cons**: There are occasional data sync delays. Also learning curve is steep and require significant time and training to master. Pricing is also one of the concerns. > > Overall experience has been positive as it provides powerful tools for IT capacity and performance management. Its data visualization and predictive analytics capabilities have been instrumental in identifying usage trends and planning future infrastructure needs. ----- ### "Great Monitoring Tool\!" — 4.0/5 > **Heldor** | *27 March 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I really liked how Galileo gives a clear view of everything happening in your systems. > > **Cons**: The many features they offer might feel overwhelming. > > It’s a powerful tool, but it takes time to get used to. Perfect for teams who need detailed insights but may require some patience to navigate. ----- ### "Best monitoring tool" — 5.0/5 > **Laheba** | *7 November 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: for quick issue detection and preventing outages—those are some of the most critical aspects of managing energy systems like natural gas networks. The ability to identify potential issues early and take preventive measures can save a lot of time, reduce costs, and most importantly, improve safety. The fact that accuracy in measurement is a standout feature for you is really important, especially in industries like natural gas management, where even small discrepancies can lead to significant operational challenges. When you’re working with such precise data, you can trust your decisions and avoid costly mistakes that might arise from inaccurate readings. > > **Cons**: When software is both intuitive and perfectly suited to your needs, it can make a huge difference in productivity and overall efficiency. It’s great that it’s meeting all your expectations. I love Galileo > > It's great. Galileo intuitive and easy to implement\! Those qualities are definitely standout features that make it appealing to users, especially when it comes to complex systems like natural gas infrastructure. The user-friendly interface and ease of navigation are crucial for engineers and decision-makers who need to quickly access data and make informed decisions without spending too much time on a steep learning curve. Being able to implement the software smoothly without disrupting existing workflows is also a major advantage, especially in industries where time and precision are critical. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2060676/galileo-1?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2060676/galileo-1) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data