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description: Learn more about Galileo. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Galileo Reviews, Cost & Features | GetApp Australia 2026
---

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# Galileo

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> An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights.
> 
> Verdict: Rated **4.8/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Galileo

• Gain unified visibility across your infrastructure. Galileo consolidates performance data from servers, storage, networks, and cloud environments into a single platform, helping IT teams quickly understand how systems interact and where issues originate.

• Identify performance trends before they become incidents. With continuous data collection and long-term historical retention, Galileo enables infrastructure teams to analyze trends, identify anomalies, and detect emerging capacity or performance issues before they impact users or services.

• Reduce troubleshooting time with correlated infrastructure data. By connecting metrics across systems, Galileo helps teams move beyond isolated alerts to see the full context of an issue—accelerating root cause analysis across complex hybrid environments.

• Automate alerting and operational response. Real-time alerts notify teams when thresholds are exceeded or abnormal behavior occurs, enabling faster response and reducing the time spent manually monitoring infrastructure conditions.

• Support smarter infrastructure planning with detailed reporting. Galileo’s customizable reporting transforms operational data into actionable insight, helping teams evaluate resource utilization, forecast growth, and support budgeting and capacity planning decisions.

• Customize dashboards and reports for different stakeholders. Infrastructure engineers, operations teams, and leadership can each access views tailored to their needs—from technical performance analysis to executive-level summaries.

• Integrate with existing tools and workflows. Galileo connects with common IT operations platforms and ticketing systems, allowing infrastructure insights to flow into the tools teams already use for incident management and operational processes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 36 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Galileo Performance Explorer
- **Location**: MALVERN, US
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Subscription pricing based on the number of assets, storage capacity, and endpoints. Multi-year discounts apply. 

Fill out the Asset Inventory Checklist for a quote.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Application Management
- Audit Trail
- Authentication
- Bandwidth Monitoring
- Baseline Manager
- CPU Monitoring
- Capacity Analytics
- Capacity Management
- Capacity Planning
- Cost Management
- Customisable Branding
- Customisable Dashboard
- Customizable Reports

## Integrations (6 total)

- Datadog
- Helios
- Prometheus
- ServiceNow
- Splunk Enterprise
- Zabbix

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software)

## Related Categories

- [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software)
- [Cloud Management Software](https://www.getapp.com.au/directory/347/cloud-integration/software)
- [Server Management Software](https://www.getapp.com.au/directory/647/system-administration/software)
- [IT, Server and Network Monitoring Tools](https://www.getapp.com.au/directory/652/it-server-network-monitoring/software)
- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)

## Alternatives

1. [Iru](https://www.getapp.com.au/software/130527/kandji) — 4.9/5 (480 reviews)
2. [PDQ Deploy & Inventory](https://www.getapp.com.au/software/2045563/pdq-deploy) — 4.8/5 (341 reviews)
3. [Action1](https://www.getapp.com.au/software/2048001/action1-rmm) — 4.9/5 (237 reviews)
4. [Pulseway](https://www.getapp.com.au/software/101507/pulseway) — 4.7/5 (310 reviews)
5. [ManageEngine Applications Manager](https://www.getapp.com.au/software/101853/manageengine-applications-manager) — 4.6/5 (258 reviews)

## Reviews

### "Early Adopter of Galileo, Troy University" — 5.0/5

> **William** | *18 October 2023* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: As early adopters of the Galileo Suite, Troy University has significantly benefited from its robust IT infrastructure monitoring capabilities. The tool's predictive analytics and custom dashboards have been instrumental in proactively identifying system performance issues, preventing potential downtime. Its secure, agentless architecture and insightful exploratory analytics have streamlined our IT operations, enhancing efficiency and reliability across our campus networks.
> 
> **Cons**: Exceptionally pleased with the tool, no complaints.

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### "From a SAN Admin Perspective" — 5.0/5

> **Nathan** | *3 March 2023* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: I like that I can see from end to end via storage arrays to core switch's, to the hosts.  I also like that Galileo can see into multiple vendors and provide the detailed data with very fast response time.
> 
> **Cons**: Not FED ramped.  We were not able to leverage galileo in the federal cloud as a service.
> 
> Galileo has found bottle necks in our network environment and help resolve issues with our customers by the numerus and excellent charts provided by Galileo.

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### "Performance Data Analytics as it should be SIMPLE\!" — 4.0/5

> **John** | *14 March 2019* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: What is most impressive with this product is it's intuitive nature and it's simple deployment paradigm.
> 
> **Cons**: The product need to allow the user community to define its own reporting based on all the data collected.
> 
> Analysis of a total customer environment could have taken weeks before Galileo, now it take a couple of days  to present data encompassing years years.

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### "A product that works as expected for Monitoring" — 5.0/5

> **Earl** | *18 October 2023* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It monitors a variety of OSes and is comprehensive with details and summary
> 
> **Cons**: I have no dislikes at all - products just work
> 
> Exceptional we use daily exec reporting to identify potential issues

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### "Galileo Review" — 5.0/5

> **Brian** | *3 March 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The few times I needed assistance from support it was a good experience allowing private one on one time with support to work thru the issue to resolution.Having the history of the data available has been extremely beneficial.
> 
> **Cons**: There are other features that I haven't tapped into yet such as reporting aspects or customized reports which I am unsure how to get started and what is offered.A heatmap is a feature that I would like to see implemented.
> 
> My experience with Galileo has been fantastic.  I don't recall ever having an issue with usage and availability.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2060676/galileo-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/galileo-ipm-suite/> |
| en-AE | <https://www.getapp.ae/software/2060676/galileo-1> |
| en-AU | <https://www.getapp.com.au/software/2060676/galileo-1> |
| en-CA | <https://www.getapp.ca/software/2060676/galileo-1> |
| en-GB | <https://www.getapp.co.uk/software/2060676/galileo-1> |
| en-IE | <https://www.getapp.ie/software/2060676/galileo-1> |
| en-NZ | <https://www.getapp.co.nz/software/2060676/galileo-1> |
| en-SG | <https://www.getapp.sg/software/2060676/galileo-1> |
| en-ZA | <https://www.getapp.za.com/software/2060676/galileo-1> |

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