---
description: Learn more about LiveAdmins. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAdmins Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [LiveAdmins](/software/2060649/webgreeter)

# LiveAdmins

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> LiveAdmins allows you to set up your own live chat widget on your website. You can also manage all of your customers' chats from one place—the LiveAdmins dashboard. You can also record and replay conversations in case you want to revisit a past conversation with a customer.
> 
> Verdict: Rated **4.8/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 37 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LiveAdmins
- **Location**: Chicago, US
- **Founded**: 2002

## Commercial Context

- **Starting Price**: USD 399.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact LiveAdmins for pricing details.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Document Storage
- File Sharing
- Geotargeting
- Interaction Tracking
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter

## Integrations (4 total)

- Google Analytics 360
- Google Tag Manager 360
- HubSpot CRM
- WordPress

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [WhatsApp](https://www.getapp.com.au/software/2035411/whatsapp) — 4.7/5 (16296 reviews)
3. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24046 reviews)
4. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews)

## Reviews

### "I have had some issues but was solved quickly" — 4.0/5

> **Alain** | *31 May 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Quick turn around about the sales process and easy to implement other answers in the script. It's all about action reaction
> 
> **Cons**: Software is very easy to use but you need to be online most of the time if you want success unless you Hire someone. Otherwise it's all good
> 
> 10 per cent of the sales are from this software.

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### "We love liveadmins\!" — 5.0/5

> **christin** | *31 May 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: These guys will go out of their way to make sure you get exactly what your business needs to function the way you want it to. They are always responsive and I havent had any issues with them at all.
> 
> **Cons**: The dashboard could be a little better. Not as much functionality as previous services we've used but its worth it for better service.

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### "We use LiveAdmins for our website" — 4.0/5

> **Kelly** | *5 April 2016*
> 
> It is great to have someone on our site to respond to questions 24/7. They respond quickly to emails and consistently engage our customers.

We had some kinks in the beginning but once we corrected them, things worked perfectly.

It has definitely enhanced our site and their price is very reasonable.

-----

### "It really works" — 5.0/5

> **James** | *11 February 2016*
> 
> I am an internet marketing consultant in Australia and as I do deal with clients around the globe advising them to be proactive in dealing wit the online visitors, this tool of LiveAdmins I tested it for a month trial and found it very helpful in catering my online prospects. I as a single business development director of the business, I was unable to answer queries as I promise to get back with the proposal within 48 hours, so live chat webgreeter helped me achieve that milestone where  I am a proactive service provider.  It worked for me and will be reaching out to them again in a 6 months time.

-----

### "Best Bang For The Buck" — 5.0/5

> **John** | *5 April 2016*
> 
> Right now I am averaging a cost per sale of under $40 with a cost per lead of $7. Cannot beat the price. The "training manuals" they make you fill out beforehand can be a little cumbersome but once you have it done, there team becomes almost experts at where to send people on your website, your "why buy", and just general knowledge of your inventory. Support is top notch - I never have to wait all day to hear back from them. 

Would recommend to anyone who is sick of paying stupid money for flashy chat tools.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2060649/webgreeter)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/webgreeter/> |
| en-AE | <https://www.getapp.ae/software/2060649/webgreeter> |
| en-AU | <https://www.getapp.com.au/software/2060649/webgreeter> |
| en-CA | <https://www.getapp.ca/software/2060649/webgreeter> |
| en-GB | <https://www.getapp.co.uk/software/2060649/webgreeter> |
| en-IE | <https://www.getapp.ie/software/2060649/webgreeter> |
| en-NZ | <https://www.getapp.co.nz/software/2060649/webgreeter> |
| en-SG | <https://www.getapp.sg/software/2060649/webgreeter> |
| en-ZA | <https://www.getapp.za.com/software/2060649/webgreeter> |

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