--- description: Learn more about Mentalyc. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mentalyc Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [HIPAA Compliance Software](/directory/1727/hipaa-compliance/software) > [Mentalyc](/software/2060074/mentalyc) # Mentalyc Canonical: https://www.getapp.com.au/software/2060074/mentalyc Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2060074/mentalyc?page=2) > Mentalyc is an AI clinical documentation platform for therapists that automatically turns session content into structured, insurance-ready progress notes. It also helps track client progress, treatment plans, and therapeutic patterns across sessions. > > Verdict: Rated **4.5/5** by 61 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Mentalyc Mentalyc helps therapists complete clinical documentation in minutes instead of hours by automatically generating structured, clinically meaningful progress notes from session content, saving up to 30% of therapists' working time. The platform goes beyond basic AI transcription by supporting treatment planning, progress tracking, and insights into therapeutic alliance, helping clinicians understand patterns across sessions and improve decision-making. Built specifically for mental health workflows, Mentalyc supports multiple therapy formats including individual, couples, family, and group sessions. It integrates easily into existing workflows and can be used alongside EHR and telehealth platforms. With HIPAA-compliant data handling, customizable note templates, and flexible input methods, Mentalyc helps clinicians maintain accurate, insurance-ready documentation while reducing burnout and administrative stress. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 61 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mentalyc ## Commercial Context - **Starting Price**: USD 14.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Available from $14.99 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - AI/Machine Learning - API - Audio/video file upload - Automatic Formatting - Automatic Transcription - Automatic Transcription Services - Chat Transcript - Data Security - For Healthcare - HIPAA Compliant - Mobile Access - Multimedia Support - Natural Language Processing - Real-Time Data - Speech Recognition - Speech-to-Text Analysis - Synchronous Editing - Text Editing - User Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [HIPAA Compliance Software](https://www.getapp.com.au/directory/1727/hipaa-compliance/software) ## Related Categories - [HIPAA Compliance Software](https://www.getapp.com.au/directory/1727/hipaa-compliance/software) - [Transcription Software](https://www.getapp.com.au/directory/2035/transcription/software) ## Alternatives 1. [Fathom](https://www.getapp.com.au/software/2071295/fathom-1) — 5.0/5 (808 reviews) 2. [Transkriptor](https://www.getapp.com.au/software/2074121/transkriptor) — 4.7/5 (551 reviews) 3. [Video To Blog](https://www.getapp.com.au/software/2079173/video-to-blog) — 4.9/5 (73 reviews) 4. [Vizard](https://www.getapp.com.au/software/2074606/vizard-1) — 4.9/5 (449 reviews) 5. [Otter](https://www.getapp.com.au/software/2036207/otter) — 4.4/5 (102 reviews) ## Reviews ### "Game changer\!" — 4.0/5 > **West** | *8 July 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Mentalyc is so easy. It’s an incredibly simple platform that operates effortlessly, like having an unbiased secretary keeping notes in every session. Online sessions are recorded as video or audio as well. The program interprets specific interchange between client and therapist with clinical terminology and interventions. The entire dialogue is transcribed. The recording is then erased after 30 days I believe. > > **Cons**: Using it on my phone caused some issues and the sessions wouldn’t upload. So I don’t use it on iPhone anymore. > > It has given me my life back and decreased my anxiety around having solid notes. ----- ### "A nearly perfect solution for a busy clinician" — 4.0/5 > **Wyndham** | *14 August 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ability to upload recordings of either the sessions themselves (or to upload a quick \<5 minute recording of my general thoughts about the session) and let the AI scribe do the grunt work of expressing and organizing the major themes of the session has been life changing for me. Before, I had to spend several hours of my week - both in the office and even at home during what otherwise would've been my personal time with my family - just trying to catch up on my notes and figure out how to express what happened in session in an accurate, but succinct manner. As I'm sure you can see by my review, I struggle with succinct. Mentalyc has helped me reclaim my time by reducing the energy spent in trying to figure out how to express myself, keep it succinct, and keep it accurate by using the recordings of the sessions to create already very high quality and clinically accurate notes that I only need to make a few edits to\! I believe it has reduced my mental load and made it much easier to focus on my clients needs. I think this will definitely help stave off compassion fatigue and burnout- which alone is worth the $70/month, in my humble opinion\! Setup is easy, uploading is easy, and editing is easy. Integrating the product into my practice is effortless, since all I have to do is just copy-paste what I've already edited into the text field of my EHR. > > **Cons**: The only things I have any real gripe about are the very occasional server instabilities - which is to be expected for a relatively young startup - and what I interpreted as an evident lack of support. Several times over the last month or so of my trying this program out, I submitted basic questions (which I ultimately figured out on my own) through the chat support and email support, but never received any response back. Today, I finally managed to reach the \[sensitive content hidden\] of Mentalyc through the live chat feature and she was VERY responsive and helpful to me in spite of my initial unprofessionalism (a moment of weakness and self-indulgence when I thought I was only talking to a bot responder). I learned that the support team is a skeleton crew that is likely overwhelmed by the amount of support required for their customers - not realizing how popular the app would grow in such a short amount of time. While the support situation is still largely unsatisfactory due to systemic bugs seemingly blocking support requests from being received by the support team, the fact that a support team DOES exist and DOES respond when they receive requests has alleviated some of the frustration and anxiety I have had about future support needs. > > I have ultimately been incredibly blessed by Mentalyc as a productivity tool - evidenced by the fact that I have never been more busy with a full caseload as a clinician AND I have never been more on top of my therapy notes than now. I would recommend Mentalyc to any clinician looking to reclaim a large chunk of their time for self-care and decompression by spending less time figuring out how to express themselves in their therapy notes. Because the product is still young, I have faith that the hitches and kinks in their system are likely to be worked out with time and that the quality of the product will only continue to improve. I definitely plan to stick with Mentalyc as a lifetime user\! ----- ### "HIPPA compliant is nice, lack of say in how i use things not so much" — 3.0/5 > **DIANE** | *8 July 2024* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: I like the ease of making notes and the goals clear in the note > > **Cons**: it is difficult to navigate, it has very little support or unclear ways to get support > > I have paid for 8 "seats" but only have access to seven. This is due to some ridged play boundaries with no work around. ----- ### "Sub-par tech user satisfied with Mentalyc" — 4.0/5 > **Julie** | *14 August 2024* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Terminology is tailored to the counseling profession > > **Cons**: Not having control over sections such as headers and sections. Too many bullets > > Overall experience has been good. I'm still learning and refining notes ----- ### "Mentalyc is saving me time and my sanity." — 5.0/5 > **Paige** | *17 September 2023* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: As a solo practitioner, I wish I would have known about Mentalyc sooner. Running my practice and everything that comes with it makes it difficult to juggle keeping notes up to date, bookkeeping, insurance billing, helping clients in crisis, etc. Mentalyc has been immensely helpful in alleviating stress associated with case notes. I can quickly dictate between sessions and upload it on to the app before I settle in for my next session. I am more engaged during the time I spend with clients as I’m not keeping mental notes of all of the previous clients of the day. Being able to upload my dictation and it be transformed into a perfectly formatted DAP Note saves a lot of time. I am able to spend my time more freely and not hunched over my laptop for hours. I can focus on self-care and making sure I show up as the best therapist for my clients. > > **Cons**: There isn’t anything that I hate or don’t enjoy about Mentalyc. It has been so helpful for me both personally and professionally. At times, I have had to edit the note and make sure there weren’t any words missing or correct punctuation. It would be a dream to be able to somehow integrate Mentalyc with SimplePractice. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2060074/mentalyc?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2060074/mentalyc) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data