--- description: Learn more about eG Enterprise. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eG Enterprise Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/270/application-monitoring-performance/software) > [eG Enterprise](/software/2060/eg-enterprise) # eG Enterprise Canonical: https://www.getapp.com.au/software/2060/eg-enterprise > eG Enterprise is a performance management solution which combines agent-based and agentless monitoring across physical, virtual, cloud, and hybrid IT environments. The eG Universal Monitor supports monitoring of more than 10 operating systems, 20 storage devices, and 180 applications. > > Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: eG Innovations - **Location**: Bridgewater, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 300.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Perpetual License (on-premise) - starting from $10000; pricing based on configuration. Subscription (on-premise) - from $300/month, depending on scale and configuration. SaaS (cloud deployed) - contact eG Innovations for a quote. Audit Service (on premise or cloud) - contact eG Innovations for a quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Baseline Manager - Capacity Management - Customizable Reports - Dashboard - Dashboard Creation - Data Visualization - Diagnostic Tools - Issue Auditing - Monitoring - Performance Metrics - Real-Time Monitoring - Real-Time Notifications - Resource Management - Root Cause Analysis - Server Monitoring ## Integrations (7 total) - JIRA Service Management - Jira - ManageEngine ServiceDesk Plus - OpsGenie - PagerDuty - ServiceNow - Slack ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Application Performance Management Tools](https://www.getapp.com.au/directory/270/application-monitoring-performance/software) ## Related Categories - [Application Performance Management Tools](https://www.getapp.com.au/directory/270/application-monitoring-performance/software) - [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software) ## Alternatives 1. [ManageEngine Applications Manager](https://www.getapp.com.au/software/101853/manageengine-applications-manager) — 4.6/5 (255 reviews) 2. [ManageEngine Endpoint Central](https://www.getapp.com.au/software/103857/manageengine-desktop-central) — 4.6/5 (1489 reviews) 3. [Iru](https://www.getapp.com.au/software/130527/kandji) — 4.9/5 (477 reviews) 4. [Pulseway](https://www.getapp.com.au/software/101507/pulseway) — 4.7/5 (310 reviews) 5. [PDQ Deploy & Inventory](https://www.getapp.com.au/software/2045563/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "Good product though needs to add features which allow admins to disable them if required" — 5.0/5 > **Phil** | *11 March 2019* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: Its comprehensive and covers a broad range of technologies, certainly in terms of out environment > > **Cons**: it can become unwieldy and i would say that it requires a greater amount of time to tweak, though this is due to the comprehensive coverage of the different technology stacks i would also say (and this is a personal gripe) i wanted a specific metric included for HYper V. After talking to someone within EG it was mentioned that this particular feature would not be introduced due to the nature of the feature (perhaps it was due to it causing a performance hit to the EG infrastructure) i would have liked this functionality included as it was part of the Hyper V perfmon counters and would have allowed us to manage our environment better. I would also suggest that EG should include ALL functionality and give the Admin the ability to disable (put the onus on the admin but highlight that it may not be fully supported) again a personal gripe > > Good overall certainly gives us good insight into our environment - but i would add that some things are missing ----- ### "Great monitoring software" — 4.0/5 > **Verified Reviewer** | *11 March 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The software can really dive in to give you a good feel of what is going on in your environment. Really helpful for receiving notifications for when there is a problem. > > **Cons**: There are some times that we have missed a notification here and there but support has been very helpful in figuring out what went wrong. There is so much that can be done with this software that it can become a bit overwhelming during configurations > > We are able to really stay on top of the servers on our network. Whether is an application server, RabbitMQ or DB2. eG can provide lots of insights in to the help of our servers ## Links - [View on GetApp](https://www.getapp.com.au/software/2060/eg-enterprise) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data