---
description: Learn more about BetterFeedback. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BetterFeedback Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [BetterFeedback](/software/2059776/betterfeedback)

# BetterFeedback

Canonical: https://www.getapp.com.au/software/2059776/betterfeedback

> BetterFeedback is a feedback analytics tool that helps product teams organize customer feedback, analyze qualitative data, track opportunities, and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: BetterFeedback

## Commercial Context

- **Starting Price**: USD 24.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: $24 - 100 feedback entries, Growth: $119 - 500 feedback entries, Business: $299 - 1k feedback entries
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Collaboration Tools
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Reporting/Analytics
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Text Analysis
- Third-Party Integrations
- Trend Analysis

## Integrations (9 total)

- Delighted
- GitHub
- Intercom
- Jira
- LiveChat
- Slack
- Typeform
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Alternatives

1. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
4. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.getapp.com.au/software/110573/broadly) — 4.8/5 (336 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2059776/betterfeedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/betterfeedback/> |
| en-AE | <https://www.getapp.ae/software/2059776/betterfeedback> |
| en-AU | <https://www.getapp.com.au/software/2059776/betterfeedback> |
| en-CA | <https://www.getapp.ca/software/2059776/betterfeedback> |
| en-GB | <https://www.getapp.co.uk/software/2059776/betterfeedback> |
| en-IE | <https://www.getapp.ie/software/2059776/betterfeedback> |
| en-NZ | <https://www.getapp.co.nz/software/2059776/betterfeedback> |
| en-SG | <https://www.getapp.sg/software/2059776/betterfeedback> |
| en-ZA | <https://www.getapp.za.com/software/2059776/betterfeedback> |

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