---
description: Learn more about TikTok. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TikTok Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Streaming Software](/directory/1715/live-streaming/software) > [TikTok](/software/2059678/tiktok)

# TikTok

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> TikTok is a video entertainment application that allows users to pause recording multiple times, edit videos, broadcast live streams, and more.
> 
> Verdict: Rated **4.6/5** by 636 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 636 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ByteDance
- **Founded**: 2018

## Commercial Context

- **Pricing Details**: Please contact ByteDance for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Audience Analytics
- Live Streaming Production
- Multistreaming
- On-Demand Recording
- Real-time Broadcasting
- Session Recording
- Social Media Integration
- Social Media Streaming
- Video Editing
- Video Monetisation Tools
- Video Streaming
- Visual Analytics

## Integrations (2 total)

- Facebook Apps and Tabs
- Instagram

## Category

- [Live Streaming Software](https://www.getapp.com.au/directory/1715/live-streaming/software)

## Alternatives

1. [Zoom Workplace](https://www.getapp.com.au/software/111633/zoom) — 4.6/5 (14574 reviews)
2. [Ecamm Live](https://www.getapp.com.au/software/131991/ecamm-live) — 4.8/5 (174 reviews)
3. [Ant Media Server](https://www.getapp.com.au/software/2063396/ant-media-server) — 4.8/5 (124 reviews)
4. [Castr](https://www.getapp.com.au/software/2050571/castr) — 4.7/5 (445 reviews)
5. [Dacast](https://www.getapp.com.au/software/91510/vzaar) — 4.3/5 (229 reviews)

## Reviews

### "“Fun, Engaging, and Full of Opportunity”" — 5.0/5

> **Dawn** | *12 December 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about TikTok is how easy it is to reach new audiences and showcase our unique products and vibe. The platform’s creative tools make it simple to create engaging, visually appealing videos—even if you’re not a professional content creator. We’ve seen great interaction from both existing and potential customers, especially when sharing behind-the-scenes moments and fun crystal facts.
> 
> **Cons**: The main challenge with TikTok is keeping up with the fast-changing trends and algorithm updates. It can also take time to learn which content performs best, and video editing features can feel overwhelming at first. Still, the learning curve is worth it for the exposure and engagement.
> 
> Overall, TikTok has been a valuable addition to our marketing strategy. It’s helped us connect with a younger audience and build brand awareness in a fun, authentic way. The platform encourages creativity and offers a great way to share our story and products beyond our local community.

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### "Tik Tok..who's there?" — 4.0/5

> **Ailton** | *25 November 2024* | Higher Education | Recommendation rating: 6.0/10
> 
> **Pros**: At its peak it was a great unifier for people all over the world, old people and new from every part of the world separated by geography but brought closer by Tik Tok,it replaced the days we used to sit in front of the tv and even when we sat in front of the telly all the attention was dedicated to tik tok,so much was happening and  me personallly didnt want to go to sleep and missout on the new trend.
> 
> **Cons**: Thee same thing that is the reason why  i barely use it nowadays,too many people just posting about nothing,people like \[sensitive content hidden\],and the problem was even made worst because  i would block one  of these streamers but the algorhytm would bring ojujt another two,no more i said.
> 
> Overal my experience with tik tok was one of surprise,admiration and positivity,Tik Tok can be used to teach,to spread a message of love,to make friends,to start your own business,to become part of a group,to strt new projects,to bring communities together,to teach history,to fact check,etc...

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### "Terrible customer service - endless loop of unresolved problems" — 1.0/5

> **Jason** | *10 April 2025* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: It’s a great platform for products to sell on
> 
> **Cons**: Their customer service is terrible and doesn’t actually help
> 
> I created an account for my business and when I changed my username, somehow it made the change BUT also kept my old username so now I’ve got 2 usernames and the wrong one is showing up on my account\! I’ve been trying to fix it for OVER A YEAR and keep getting the same canned email responses if I submit a ticket through the app or email their feedback address (which is a canned response directing me to the ticket in app option). I’ve done this 50 something times and still no resolve. I really want to use TikTok for my small business but they aren’t allowing me the time of day when trying to fix this very important part.

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### "Overall best app around\!" — 5.0/5

> **Alexis** | *19 February 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: What I love most about TikTok is that there are a variety of videos to watch and it will never get old.
> 
> **Cons**: What I like least about TikTok is that I have difficulties sometimes loading a long video. I've tried it on multiple devices and still does the same thing.
> 
> My overall experience with TikTok is positive. I love that I'm able to create videos multiple different ways.

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### "TikTok Forever" — 5.0/5

> **cynthia** | *28 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I can see videos from all over the world, and how quickly information can be shared.
> 
> **Cons**: After the 15 hour blackout, my feed has not been the same. Also they just changed the percentage of how much you can make as a live host.
> 
> Overall I have had a great experience with TikTok and will continue to use.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2059678/tiktok)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/website-ecommerce-software/a/tiktok/> |
| en-AE | <https://www.getapp.ae/software/2059678/tiktok> |
| en-AU | <https://www.getapp.com.au/software/2059678/tiktok> |
| en-CA | <https://www.getapp.ca/software/2059678/tiktok> |
| en-GB | <https://www.getapp.co.uk/software/2059678/tiktok> |
| en-IE | <https://www.getapp.ie/software/2059678/tiktok> |
| en-NZ | <https://www.getapp.co.nz/software/2059678/tiktok> |
| en-SG | <https://www.getapp.sg/software/2059678/tiktok> |
| en-ZA | <https://www.getapp.za.com/software/2059678/tiktok> |
| pt | <https://www.getapp.com.br/software/2059678/tiktok> |
| pt-PT | <https://www.getapp.pt/software/2059678/tiktok> |

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