---
description: Learn more about FACT24. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FACT24 Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Risk Management Software](/directory/246/risk-management/software) > [FACT24](/software/2059479/fact24)

# FACT24

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> Emergency notification and crisis management tool. It facilitates swift communication with employees, stakeholders, and customers during emergencies. The platform unites incident response teams, enabling collaboration across locations and offering a centralized hub for managing critical incidents.
> 
> Verdict: Rated **4.5/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 12 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: F24

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Norwegian, Spanish

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Crisis Management
- Customizable Reports
- Customizable Templates
- Dashboard
- Document Management
- Email Alerts
- Emergency Notification
- Event Logs
- Event Triggered Actions
- Geolocation

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Risk Management Software](https://www.getapp.com.au/directory/246/risk-management/software)

## Related Categories

- [Risk Management Software](https://www.getapp.com.au/directory/246/risk-management/software)
- [Business Continuity Software](https://www.getapp.com.au/directory/272/business-continuity/software)
- [Incident Management Software](https://www.getapp.com.au/directory/1415/incident-management/software)
- [Emergency Notification Software](https://www.getapp.com.au/directory/1461/emergency-notification/software)

## Alternatives

1. [AlertMedia](https://www.getapp.com.au/software/113649/alertmedia-mass-notification) — 4.8/5 (151 reviews)
2. [Hyper-Reach](https://www.getapp.com.au/software/2056341/hyper-reach) — 4.7/5 (33 reviews)
3. [RedFlag](https://www.getapp.com.au/software/114631/redflag) — 4.8/5 (52 reviews)
4. [Regroup Mass Notification](https://www.getapp.com.au/software/129419/regroup-mass-notification) — 4.5/5 (68 reviews)
5. [EZ Texting](https://www.getapp.com.au/software/20491/ez-texting) — 4.4/5 (245 reviews)

## Reviews

### "GTN Fact24 review" — 4.0/5

> **Andy** | *29 October 2025* | Information Services | Recommendation rating: 8.0/10
> 
> **Pros**: It Cost less that our previous supplier. 
The tool is relatively easy to pick up and use. 
Quick and easy to setup.
> 
> **Cons**: The reporting wasn't the best, however after asking for assistance from the technical team, they provided a solution to us that fitted out reporting needs.
> 
> A good overall experience of the product and staff. 
Very helpful throughout the 1st year of using the tool.

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### "La herramienta propia de los profesionales de la gestión de crisis" — 5.0/5

> **Alvaro** | *2 October 2025* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: De una solución de estas características, lo que se necesita es máxima eficacia. Fact24 me ha demostrado su eficacia en múltiples situaciones. Por encima de ello situaría incluso a su servicio de atención al cliente, que es excelente.
> 
> **Cons**: Es una herramientas tan completa que, aunque resulta fácil de utilizar para las funcionalidades más core, supone un desafío a la hora de dominar y extraer su máximo aprovechamiento. El roadmap de Fact24 incrementará aun más su potencia y aportación de valor.
> 
> Es la herramienta que puede marcar la diferencia en medio de situaciones de máximo nivel de exigencia. Por encima incluso de la herramienta está el equipo humano que tiene detrás, que comprende verdaderamente la importancia del proceso de gestión de crisis en una organización.

-----

### "Fact24 review" — 5.0/5

> **Sarah** | *24 October 2025* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The helpfulness and guidance of the staff along with the quick turn around on their responses to any queries
> 
> **Cons**: I have no dislikes regarding the experience or service received so far since our company signed up with Fact24
> 
> Couldn't fault it, our customer success manager \[sensitive content hidden\] is always so helpful when we have queries or require help

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### "Outils d'alerting et de gestion de crise performant" — 5.0/5

> **Sébastien** | *16 October 2025* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: La flexibilité de l'outils: les alarmes peuvent être paramétrées de nombreuses façons de sortes à répondre à beaucoup de requis. 
L'évolutivité: l'outils permet de s'adapter sans problème à des orgranisations TPE comme à des multinationales
> 
> **Cons**: La gestion des interfaces API sont très complexes et devraient être revue afin de répondre aux besoins avec plus de flexibilité.
> 
> Très bonne solution d'alerting et de gestion de crise, répondant à nos besoins d'évolutivité et de flexibilité.

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### "Un outil efficace et facile d'utilisation" — 5.0/5

> **isabelle** | *21 October 2025* | Aviation & Aerospace | Recommendation rating: 10.0/10
> 
> **Pros**: La facilité de la programmation de l'outil.  L'accessibilité et ses fonctionnalités sans compter son évolution constante qui intègre les nouvelles technologies.
> 
> **Cons**: Je n'en vois aucun.  Mais parce que j'utilise la version anglaise de l'outil.  On pourrait regretter que FACT24 n'ai pas fait appel à des francophones pour la traduction un peu plus fidèle.
> 
> Administratrice de l'outil depuis qq années, j'ai vu l'outil évoluer et comparé à notre ancien outil où des jours entiers de formation étaient nécessaires en tant qu'admin, il est très intuitif...

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2059479/fact24)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2059479/fact24> |
| de-AT | <https://www.getapp.at/software/2059479/fact24> |
| en | <https://www.getapp.com/it-communications-software/a/fact24/> |
| en-AE | <https://www.getapp.ae/software/2059479/fact24> |
| en-AU | <https://www.getapp.com.au/software/2059479/fact24> |
| en-CA | <https://www.getapp.ca/software/2059479/fact24> |
| en-GB | <https://www.getapp.co.uk/software/2059479/fact24> |
| en-IE | <https://www.getapp.ie/software/2059479/fact24> |
| en-NZ | <https://www.getapp.co.nz/software/2059479/fact24> |
| en-SG | <https://www.getapp.sg/software/2059479/fact24> |
| en-ZA | <https://www.getapp.za.com/software/2059479/fact24> |
| es | <https://www.getapp.es/software/2059479/fact24> |
| es-CL | <https://www.getapp.cl/software/2059479/fact24> |
| es-CO | <https://www.getapp.com.co/software/2059479/fact24> |
| es-MX | <https://www.getapp.com.mx/software/2059479/fact24> |
| fr | <https://www.getapp.fr/software/2059479/fact24> |
| fr-BE | <https://fr.getapp.be/software/2059479/fact24> |
| fr-CA | <https://fr.getapp.ca/software/2059479/fact24> |

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