---
description: Learn more about Nixxis Digital. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nixxis Digital Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Nixxis Digital](/software/2059352/nixxis-digital)

# Nixxis Digital

Canonical: https://www.getapp.com.au/software/2059352/nixxis-digital

> Nixxis Digital helps your organization run on self-service mode with powerful AI machine learning. Data will help you automate business processes thus reducing your operational costs while boosting your revenue. Nixxis Digital is customizable to organizational needs for customer satisfaction.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Nixxis Digital

\- 24/7 customer service&#10;- Integrated softphone&#10;- Supervision \&amp; reporting in real-time&#10;- Customizable dashboards, assigned roles, and reports.&#10;- Best predictive dialer with 10 operating modes&#10;- RGPD compliant&#10;- Performance management&#10;- Third-party integration

## About the vendor

- **Company**: Nixxis
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, French, Polish, Portuguese, Romanian, Russian, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID

## Integrations (36 total)

- Accunity Services
- Apteco Orbit
- Autoplant
- BrandGain
- Brief
- CTownSaver
- Cacomas
- CatchJS
- ChronicCareIQ
- ClassWallet
- DaeBuild CRM
- DocEngage
- EmpowerReviews
- IsoVision
- OST to Office 365 Migration

... and 21 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews)
3. [Sobot](https://www.getapp.com.au/software/2079329/sobot) — 4.9/5 (92 reviews)
4. [Amazon Connect](https://www.getapp.com.au/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.getapp.com.au/software/456711/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2059352/nixxis-digital)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/nixxis-digital/> |
| en-AE | <https://www.getapp.ae/software/2059352/nixxis-digital> |
| en-AU | <https://www.getapp.com.au/software/2059352/nixxis-digital> |
| en-CA | <https://www.getapp.ca/software/2059352/nixxis-digital> |
| en-GB | <https://www.getapp.co.uk/software/2059352/nixxis-digital> |
| en-IE | <https://www.getapp.ie/software/2059352/nixxis-digital> |
| en-NZ | <https://www.getapp.co.nz/software/2059352/nixxis-digital> |
| en-SG | <https://www.getapp.sg/software/2059352/nixxis-digital> |
| en-ZA | <https://www.getapp.za.com/software/2059352/nixxis-digital> |

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