---
description: Learn more about Klient PSA. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Klient PSA Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/331/professional-services-automation/software) > [Klient PSA](/software/2059337/klient-psa)

# Klient PSA

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> Klient PSA is a web-based software built on Salesforce that provides capabilities such as dashboards, task management, and scheduling. It also enables the user with interactive Gantt charts for more efficient project management on top of its ability to generate work breakdown structures.
> 
> Verdict: Rated **4.6/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Klient PSA

\- Gain complete project visibility with real-time dashboards, Gantt charts, and customizable workflows—all built directly into Salesforce.&#10;&#10;- Optimize resource allocation using skills-based scheduling, availability filters, and drag-and-drop tools that balance workloads automatically.&#10;&#10;- Accelerate time-to-cash with automated pre-invoicing, time tracking, and revenue recognition—all tightly connected to project delivery.&#10;&#10;- Improve client collaboration through a secure customer portal with task approvals, shared documents, and live project updates.&#10;&#10;- Eliminate system silos by managing your entire services operation—from estimation to invoicing—on one 100% native Salesforce platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 16 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klient
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: One Transparent pricing. Clear value.&#10;Klient PSA offers flexible, scalable pricing to fit every stage of your service delivery journey—all 100% native to Salesforce.&#10;Starting at $15/user/month, the Starter plan gives you everything you need to manage projects, tasks, and resources. &#10;Move up to the Professional plan at $29/user/month to unlock full PSA capabilities like time \&amp; expense tracking and seamless project invoicing. &#10;The Enterprise plan at $39/user/month adds advanced customer collaboration features with a secure self-serve portal. &#10;All plans include the Salesforce Platform License (and Experience Cloud starting at Enterprise). The upcoming Ultimate plan will introduce AI-powered assistants and predictive insights. Simple, powerful, and built for teams who want one connected platform to run project delivery. &#10;&#10;Price is per User per Month. Billed Annually.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Approval Process Control
- Assignment Management
- Billable Items Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Capacity Management
- Client Portal
- Collaboration Tools
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management

## Integrations (13 total)

- Accounting Seed
- HubSpot CRM
- HubSpot Sales Hub
- Jira
- NetSuite
- Pipedrive
- QuickBooks Enterprise
- Sage Intacct
- Salesforce.org Education Cloud
- Salesforce.org Nonprofit Cloud
- Slack
- Xero
- Zendesk Suite

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Professional Services Automation Software](https://www.getapp.com.au/directory/331/professional-services-automation/software)

## Related Categories

- [Professional Services Automation Software](https://www.getapp.com.au/directory/331/professional-services-automation/software)
- [Agile Project Management Software](https://www.getapp.com.au/directory/596/agile-project-management/software)
- [IT Project Management Software](https://www.getapp.com.au/directory/1043/it-project-management/software)
- [Project Management Software](https://www.getapp.com.au/directory/332/project-management/software)
- [Project Tracking Software](https://www.getapp.com.au/directory/1457/project-tracking/software)

## Alternatives

1. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews)
2. [ProWorkflow](https://www.getapp.com.au/software/8677/proworkflow-project-management-software) — 4.5/5 (249 reviews)
3. [Project Insight](https://www.getapp.com.au/software/8397/project-insight) — 4.5/5 (93 reviews)
4. [Forecast](https://www.getapp.com.au/software/112419/forecast1) — 4.5/5 (87 reviews)
5. [PlanStreet](https://www.getapp.com.au/software/129007/planstreet) — 4.3/5 (44 reviews)

## Reviews

### "A great discovery" — 5.0/5

> **Eric** | *27 July 2022* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: This PSA is so easy of use and powerful.  It's definitely a great help conducting day to day business, manage projects and work load\!
> 
> **Cons**: Project Gantt still needs some small bugs fix but almost fully functional
> 
> We optimised day to day processes with tasks automation so we can focus on priorities

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### "A Comprehensive and Streamlined Project Management Tool" — 5.0/5

> **Cengiz Barkın** | *15 December 2022* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: Klient PSA is an incredibly powerful project management tool that allows teams to easily assign tasks and collaborate on projects. The user interface is intuitive and the features are robust, making it a great choice for all levels of project management.
> 
> **Cons**: While Klient PSA is a great tool for project management, it can be difficult to customize for very specific needs. Additionally, some of the features can be confusing to navigate and the pricing structure can be complicated.
> 
> Overall, my experience with Klient PSA has been positive. It has allowed me to manage projects effectively and efficiently, and I would recommend it for larger teams. The features are robust, and the user interface is intuitive.

-----

### "Benefits of Klient PSA" — 4.0/5

> **James** | *22 July 2022* | Management Consulting | Recommendation rating: 7.0/10
> 
> **Pros**: Friendly team and helpful support. Overall system capabilities are good and has helped improve how we manage our services business. Provides good visibility for projects within our delivery teams.
> 
> **Cons**: Project management capabilities are not optimized as well as they could be. We have provided feedback for improvements to resource mgt. and time tracking. We would really like to see Smartsheet like collaboration capabilities in Klient.
> 
> Overall, experience has been good. The support was a bit slow in the beginning however has improved over the last 18 months.

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### "Great system and exciting plans ahead" — 5.0/5

> **Tim** | *12 July 2022* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Very flexible and highly configurable.  It uses standard Salesforce structure, so we're able to tweak the out-of-the box functionality to suit our specific business needs.  The team at Klient are friendly and helpful, and while there are some features we would like to see as standard, they are genuinely eager to find solutions for any non-standard use-cases we have.
> 
> **Cons**: The feature that we would value most is the ability to switch between hours and days as the unit of measurement on a project by project basis (currently everything works from hours as standard).  We have a number of workarounds that allow us to deal with this, but it means we have deviated more than we would have liked from the core functionality of the system.
> 
> Klient has quickly become a key tool in our business processes, and we are very pleased with the system. While there are undoubtedly improvements that could be made, the team have an ambitious road-map and are always willing to consider new ideas for enhancing functionality.

-----

### "Review" — 4.0/5

> **Gina** | *15 July 2022* | Fund-Raising | Recommendation rating: 8.0/10
> 
> **Pros**: I liked how seamless look wise it blended into Salesforce and the features we currently used before implementation.
> 
> **Cons**: I feel as though I don't have a grasp on easy reporting for our teams purposes based on the time tracking, profitability, team availability, and utilization data.
> 
> So far, working with \[SENSITIVE CONTENT\] has been wonderful, he is always there to answer any questions and provides tutorials on how he did something I asked of him, so that I could learn for future use. I also think Klient Support has been amazing and super transparent on what they can help with. Klient PSA so far has been great, it just has some minor issues, like page loading under My Work, Gantt Chart tasks, and some reporting issues I mentioned above.

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## Links

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