---
description: Learn more about refive. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: refive Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [refive](/software/2059231/refive)

# refive

Canonical: https://www.getapp.com.au/software/2059231/refive

> refive helps retailers to retain customers by capturing data and engaging customers via the smart digital receipt.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of refive

Identify \& understand in-store customers
Connect each offline purchase and engagement interaction to the customer behind them – gain actionable insights about your customers in order to better serve and retain them.

Digitally engage customers in-store
refive’s digital receipt is a phygital engagement opportunity - frictionless, sustainable and smart. Loaded with relevant product information, personalized offers, embedded services and more. No apps, devices or customer email address is required\! 

Keep customers coming back
Leverage refive’s AI to show highly relevant personalized product recommendations and offers to keep customers coming back.

Reward customer loyalty
Enable your customers to participate in a loyalty program embedded in the digital receipt and connected to your webshop - increasing loyalty participation, customer satisfaction and sales\!

Understand the Impact of Online Marketing In-Store
Your online campaigns are driving customers to your stores as well. Automatically track in-store conversions of online campaigns, optimize ad-spend and ROI.

Explore Omnichannel Customer Journeys
Connect online and offline customer identities to truly understand the omnichannel journey and understand where your customer will meet you next, and what you should offer them.

Supercharge your CRM
Staying in touch with customers is the key to retention. Easily collect email addresses, phone numbers and opt-ins – piped directly to your CRM system along with smart AI-driven recommendations to know exactly what to offer each customer next in order to keep them coming back.

Collect feedback and reviews
Find out how your customers feel about your service and products across locations, basket sizes and seasons.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: refive

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, German
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Activity Dashboard
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Email Marketing
- Loyalty Cards
- Loyalty Program
- Performance Metrics
- Predictive Analytics
- Reporting/Analytics
- Rewards Management
- Surveys & Feedback
- Third-Party Integrations

## Integrations (10 total)

- Cegid Retail
- Emarsys
- GetResponse
- HubSpot CRM
- Mailchimp
- Mailjet
- Moosend
- Sender
- Zapier
- orderbird POS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6969 reviews)
2. [Viber](https://www.getapp.com.au/software/2049588/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.getapp.com.au/software/2051851/text-request) — 4.6/5 (1193 reviews)
4. [Tremendous](https://www.getapp.com.au/software/2047288/tremendous-rewards) — 4.8/5 (462 reviews)
5. [Slack](https://www.getapp.com.au/software/91563/slack) — 4.7/5 (24068 reviews)

## Reviews

### "Gute und funktionale Software mit schnellem und netten Customer Service" — 5.0/5

> **Jakob** | *27 January 2023* | Wine & Spirits | Recommendation rating: 10.0/10
> 
> **Pros**: Benutzerfreundliche Software mit unkomplizierter Einrichtung und schnellem \& netten Kundenservice.
> 
> **Cons**: Technische Einrichtung zu Beginn erfordert Unterstützung vom Anbieter - aber die ist gegeben\!
> 
> Top\!

## Links

- [View on GetApp](https://www.getapp.com.au/software/2059231/refive)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/refive/> |
| en-AE | <https://www.getapp.ae/software/2059231/refive> |
| en-AU | <https://www.getapp.com.au/software/2059231/refive> |
| en-CA | <https://www.getapp.ca/software/2059231/refive> |
| en-GB | <https://www.getapp.co.uk/software/2059231/refive> |
| en-IE | <https://www.getapp.ie/software/2059231/refive> |
| en-NZ | <https://www.getapp.co.nz/software/2059231/refive> |
| en-SG | <https://www.getapp.sg/software/2059231/refive> |
| en-ZA | <https://www.getapp.za.com/software/2059231/refive> |

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