---
description: Learn more about Brandy. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Brandy Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Brandy](/software/2059203/brandy)

# Brandy

Canonical: https://www.getapp.com.au/software/2059203/brandy

> Talk to every customer personally with help of AI in every digital channel. Brandy's virtual assistant works on your website and in messaging apps like Whatsapp, Instagram Direct, or Apple Messages. If a customer needs a human assistance, brandy has an enterprise-grade agent console
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Brandy

\- Automate up to 70% of all enquiries.
- Pre-trained conversational AI for eCommerce.
- Basic AI assistants can be launched just in a day.
- Chat apps to help your customers with frequent tasks. 
- Platform proved to be working under enormous traffic.

## About the vendor

- **Company**: Brandy.im
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 50.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Brandy charged by usage:
$0.05 per 1 MAU (Monthly Active User)
$29 per 1 live agent account

Individual plans for Enterprises with \>50 000 MAU
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, American Samoa, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Cook Islands, Costa Rica, Croatia and 88 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Customisable Branding
- For Developers
- Intent Recognition
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot

## Integrations (8 total)

- Creatio CRM
- Dialogflow
- Instagram
- Kommo
- Telegram
- Viber
- WhatsApp
- watsonx Assistant

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Fathom](https://www.getapp.com.au/software/2071295/fathom-1) — 5.0/5 (808 reviews)
2. [UChat](https://www.getapp.com.au/software/2068586/uchat) — 4.9/5 (73 reviews)
3. [Denser AI](https://www.getapp.com.au/software/2074334/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.getapp.com.au/software/2071616/botsonic) — 4.8/5 (80 reviews)
5. [Mindset AI](https://www.getapp.com.au/software/2079982/mindset-ai) — 4.9/5 (15 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2059203/brandy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/brandy/> |
| en-AE | <https://www.getapp.ae/software/2059203/brandy> |
| en-AU | <https://www.getapp.com.au/software/2059203/brandy> |
| en-CA | <https://www.getapp.ca/software/2059203/brandy> |
| en-GB | <https://www.getapp.co.uk/software/2059203/brandy> |
| en-IE | <https://www.getapp.ie/software/2059203/brandy> |
| en-NZ | <https://www.getapp.co.nz/software/2059203/brandy> |
| en-SG | <https://www.getapp.sg/software/2059203/brandy> |
| en-ZA | <https://www.getapp.za.com/software/2059203/brandy> |
| pt | <https://www.getapp.com.br/software/2059203/brandy> |
| pt-PT | <https://www.getapp.pt/software/2059203/brandy> |

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