---
description: Learn more about Verint Text Analytics. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Verint Text Analytics Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/1161/text-mining/software) > [Verint Text Analytics](/software/2058932/verint-text-analytics)

# Verint Text Analytics

Canonical: https://www.getapp.com.au/software/2058932/verint-text-analytics

> Verint® Text Analytics™ is an innovative software solution that allows users to gain enhanced insight into their customer experience across web chat, social, email, call notes and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Chile, China and 96 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Customer Experience Management
- Pattern Detection and Recognition
- Predictive Analytics
- Real-Time Analytics
- Sentiment Analysis
- Text Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Text Mining Software](https://www.getapp.com.au/directory/1161/text-mining/software)

## Alternatives

1. [VT Docs](https://www.getapp.com.au/software/170487/visiblethread-docs) — 4.9/5 (51 reviews)
2. [licili](https://www.getapp.com.au/software/2076786/licili) — 4.8/5 (4 reviews)
3. [Clootrack](https://www.getapp.com.au/software/2064864/clootrack) — 5.0/5 (16 reviews)
4. [Chattermill](https://www.getapp.com.au/software/2042567/chattermill) — 4.5/5 (25 reviews)
5. [ATLAS.ti](https://www.getapp.com.au/software/125551/atlas-ti) — 4.7/5 (142 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2058932/verint-text-analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/verint-text-analytics/> |
| en-AE | <https://www.getapp.ae/software/2058932/verint-text-analytics> |
| en-AU | <https://www.getapp.com.au/software/2058932/verint-text-analytics> |
| en-CA | <https://www.getapp.ca/software/2058932/verint-text-analytics> |
| en-GB | <https://www.getapp.co.uk/software/2058932/verint-text-analytics> |
| en-IE | <https://www.getapp.ie/software/2058932/verint-text-analytics> |
| en-NZ | <https://www.getapp.co.nz/software/2058932/verint-text-analytics> |
| en-SG | <https://www.getapp.sg/software/2058932/verint-text-analytics> |
| en-ZA | <https://www.getapp.za.com/software/2058932/verint-text-analytics> |

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