--- description: Learn more about Copilot for Sales. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Copilot for Sales Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/3872/ai-sales-assistant/software) > [Copilot for Sales](/software/2057719/microsoft-viva) # Copilot for Sales Canonical: https://www.getapp.com.au/software/2057719/microsoft-viva Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2057719/microsoft-viva?page=2) > Copilot for Sales is a cloud-based AI assistant for sales teams that embeds CRM insights, email drafting, meeting recaps, and pipeline. > > Verdict: Rated **4.2/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Copilot for Sales \* Reduces administrative burden by automating CRM data entry, activity logging, and contact creation directly from Outlook, freeing sellers to focus on customer engagement. \* Keeps sellers productive within existing workflows by surfacing CRM insights, email drafts, and meeting context inside Outlook and Teams without requiring application switching. \* Accelerates meeting preparation through AI-generated snapshots that include deal context, account details, and relevant interaction history ahead of customer calls. \* Improves post-meeting follow-through with AI-generated recaps that capture conversation analysis, competitor mentions, KPI references, and suggested next steps. \* Supports faster deal progression by surfacing buying signals, potential objections, cross-sell and upsell opportunities, and data-driven next-step recommendations. \* Enables natural language access to CRM records, past emails, and Teams meeting history through Sales Chat, reducing time spent searching for deal context. \* Provides sales managers with AI-powered pipeline visibility, forecast category reporting, and team performance insights for more informed coaching and planning. \* Automates lead qualification and prioritization through autonomous Copilot agents that assess leads and prepare sellers for upcoming interactions. \* Supports personalized customer outreach by generating email drafts grounded in CRM data and Microsoft Graph, with BANT-based sales assessment included in email summaries. \* Extends AI capabilities to organization-specific workflows via Copilot Studio, allowing custom business data, logic, and actions to be incorporated into AI-generated insights. \* Applies sensitivity-label-based governance controls to AI insight generation, supporting data security and compliance requirements across the organization. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 11 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: USD 12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft Viva Suite: $12/user/month (as an annual subscription) Microsoft Viva is also available through Microsoft 365 subscriptions. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, Greek, Hebrew, Japanese, Korean, Latin, Latvian, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Turkish, Ukrainian - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - Activity Dashboard - Asynchronous Learning - Collaboration Tools - Communication Management - Content Library - Content Management - Content Sharing - Employee Engagement Software - Employee Portal - Interactive Content - Learning Management - Microlearning - Multi-User Collaboration - Progress Tracking - Recommendations - Reporting & Statistics - Reporting/Analytics - Self-Service Content Curation - Self-paced Learning - Social Learning ## Integrations (2 total) - Microsoft 365 - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [AI Sales Assistant Software](https://www.getapp.com.au/directory/3872/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.getapp.com.au/directory/3872/ai-sales-assistant/software) - [Conversation Intelligence](https://www.getapp.com.au/directory/3884/conversation-intelligence/software) - [Microlearning Software](https://www.getapp.com.au/directory/1445/microlearning/software) - [Learning Experience Platform (LXP) Software](https://www.getapp.com.au/directory/1687/learning-experience-platform/software) ## Alternatives 1. [Absorb](https://www.getapp.com.au/software/101753/absorb-lms) — 4.6/5 (360 reviews) 2. [Kahoot\!](https://www.getapp.com.au/software/121819/kahoot) — 4.7/5 (2891 reviews) 3. [Udemy Business](https://www.getapp.com.au/software/2038087/udemy-for-business) — 4.5/5 (168 reviews) 4. [InReach](https://www.getapp.com.au/software/2069510/inreach-1) — 4.8/5 (70 reviews) 5. [5Mins.ai](https://www.getapp.com.au/software/2067801/5mins) — 4.7/5 (31 reviews) ## Reviews ### "Integration to other verified social media profiles" — 5.0/5 > **Divine** | *30 September 2022* | Banking | Recommendation rating: 7.0/10 > > **Pros**: It improved my social wellbeing as a staff, especially the viva insight, viva learning and viva goals without erupting my focus during work hours > > **Cons**: The inability to share insight learning and goals to external sources is the least likable, I will recommend an admin controlled avenue to share outside the organisation > > The first engagement with Microsoft viva came with the feeling of using a new software but the user interface makes adoption seamless, I would recommend a feedback mechanism to improve the UI as was done with office365 ----- ### "Setting Outcomes and Seeing the Objectives - Viva" — 5.0/5 > **Adam** | *22 September 2024* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: We started using Microsoft Viva as a way to capture out Objectives and Key Results on a team by team, then larger Area by Area basis. But from there, it expanded to allowing us to capture Outcomes across the entire company. Easily, that's what best works for myself / the company. We have such a clear way to demonstrate how the work done by teams is impacting Outcomes intended by the organization. > > **Cons**: To date, having a clean connection / integration between Viva and Azure DevOps (ADO) has not gone as smoothly as originally intended. We do not yet link Epics and Features, despite that being a key factor in our original rollout 16 months ago. While we still have learning to do, I would say that not being able to do that is a letdown from our initial vision. > > It's a very positive overall experience, no question. When you seek to do two things: empower departments to have more clarity into their quarterly Objectives, and Key Results; and then illustrate the hierarchy of work between departments and overall corporate Outcomes, Viva delivers spectacularly. My only other note would be that the learning curve for administrators is a little longer than say, a single 30 minute class. But after a times logging in to use it, updates go by much faster. ----- ### "Good features to boots Microsoft Teams features\!" — 4.0/5 > **Claude Real** | *11 November 2023* | Graphic Design | Recommendation rating: 6.0/10 > > **Pros**: Microsoft Viva is great because it allows users to exploit the full potential of Microsoft Teams, thanks to Viva Connections and Viva Learning. Viva Connections allows you to create various cards pointing to SharePoint Portals, News, Learning platforms and many more. Viva Learning allows you to regroup a great amount of learning platform in a single place and it has a huge amount of trainings on the various tools offered by Microsoft 365. > > **Cons**: Viva Engage is not really useful if people don’t maintain their Outlook Calendar up to date. Also Viva Learning doesn’t support all learning platforms and for some you have to pay expensive extras to connect the learning platforms to Viva Learning. Let’s just say that, even if you don’t have the Viva options setup you’ll be able to live and be productive without them. ----- ### "MS Viva for Development" — 5.0/5 > **Turan** | *18 May 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Thanks to its easy and simple integration, you can quickly switch to use. Thanks to the simplified and advanced interface it provides, a quick and easy reporting is ready in a few steps. Perhaps one of the best tools to learn and evaluate yourself while working. > > **Cons**: It may be considered unnecessary for someone who knows very little.It just provides a glimpse for a user who doesn't know how to use it yet. After reading a few documents, you can adapt quickly and maybe discover doors that can open to a different world. ----- ### "Content expansion in Viva" — 4.0/5 > **Nwokocha** | *15 September 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: The viva insights feature always raised a positive feeling for each work day. The Viva learning has solved a long struggle that comes with critical tracking of learning on the job situations > > **Cons**: The scope of music for relaxation or reflection on viva insight is narrow and should be expanded to reflect the culture of the user. > > Fanastic. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2057719/microsoft-viva?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2057719/microsoft-viva) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data