---
description: Learn more about Exterro E-Discovery Software Suite. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Exterro E-Discovery Software Suite Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Digital Forensics Software](/directory/3804/digital-forensics/software) > [Exterro E-Discovery Software Suite](/software/2057669/exterro-e-discovery-software-suite)

# Exterro E-Discovery Software Suite

Canonical: https://www.getapp.com.au/software/2057669/exterro-e-discovery-software-suite

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> Exterro E-Discovery Software Suite is a case management software designed to help businesses manage data, projects, reviews, case assessments, and more. The platform offers an in-place preservation functionality, which enables managers to secure electronically stored information (ESI) from accidental deletion.
> 
> Verdict: Rated **3.8/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 9 Reviews |
| Ease of Use | 3.2/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.4/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Exterro
- **Location**: Beaverton, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: USD 50,000.00
- **Pricing Details**: Pricing based on software selected \& configuration
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Control
- Activity Dashboard
- Analytics
- Audit Trail
- Case Management
- Commenting/Notes
- Compliance Management
- Consent Management
- Dashboard
- Document Classification
- Document Management
- Document Review
- Document Storage
- Encryption
- Full Text Extraction
- Keyword Search
- Metadata Extraction
- Prioritization
- Reporting & Statistics
- Risk Management

## Integrations (9 total)

- Box
- Druva
- Google Workspace
- Microsoft Entra ID
- Oracle E-Business Suite
- ServiceNow
- Slack
- Thomson Reuters Legal Tracker
- Workday HCM

## Support Options

- 24/7 (Live rep)

## Category

- [Digital Forensics Software](https://www.getapp.com.au/directory/3804/digital-forensics/software)

## Related Categories

- [Digital Forensics Software](https://www.getapp.com.au/directory/3804/digital-forensics/software)
- [Data Privacy Management Software](https://www.getapp.com.au/directory/3856/data-privacy/software)
- [Electronic Discovery Software](https://www.getapp.com.au/directory/837/electronic-discovery/software)

## Alternatives

1. [Clio](https://www.getapp.com.au/software/91415/clio) — 4.7/5 (1691 reviews)
2. [LEAP](https://www.getapp.com.au/software/104595/leap) — 4.2/5 (529 reviews)
3. [8am MyCase](https://www.getapp.com.au/software/91266/mycase) — 4.6/5 (784 reviews)
4. [Bonterra Apricot](https://www.getapp.com.au/software/120783/apricot) — 4.2/5 (225 reviews)
5. [Smokeball](https://www.getapp.com.au/software/104317/smokeball) — 4.8/5 (356 reviews)

## Reviews

### "Exterro" — 5.0/5

> **Verified Reviewer** | *3 May 2019* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I love most is that it's user friendly. Love the layout and abilities to customize.
> 
> **Cons**: My least favorite thing is the reporting tool. It can be a little confusing at times.

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### "Quality Site" — 4.0/5

> **Cameron** | *11 July 2025* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: It's incredibly user friendly and easy to learn with Exterro support always being available to assist.
> 
> **Cons**: The lack of reporting capabilities really makes it difficult to pull large amounts of information from the site.
> 
> Overall Exterro represents an easy to learn and very useful tool for E-Discovery I look forward to further innovations.

-----

### "IT'S A SCAM\! They keep finding excuses for over a month about why the system is not working, even after we paid over USD 5k. DON'T BUY\!" — 1.0/5

> **albana** | *6 July 2024* | Computer & Network Security | Recommendation rating: 0.0/10
> 
> **Pros**: A customer service employee, Hunter, was helpful.
> 
> **Cons**: other than that, this company is a scam. They seem not to have a product that actually works but charge customers horrendously. They keep finding excuses for why the "activation code" might not work. Today, I had enough when one of the managers seriously asked me, "Have you been using the code already? You know you can only use it once?" That reached my limit of patience. Not only are they a scam, but they also try to blame it on their customers.
> 
> THE WORST EXPERIENCE OUT OF ALL THE FORENSIC TOOL PROVIDERS WE HAVE BEEN TALKING TO.

-----

### "Exterro E-Discovery Software Suite" — 5.0/5

> **Weronika** | *29 May 2023* | Furniture | Recommendation rating: 8.0/10
> 
> **Pros**: One aspect I liked most about Exterro E-Discovery Software Suite was its comprehensive and integrated approach to e-discovery, providing a centralized platform for managing the entire process. The suite's powerful data analytics and advanced search capabilities greatly enhanced our ability to efficiently identify, collect, and analyze relevant electronic evidence.
> 
> **Cons**: One drawback I experienced was the initial learning curve associated with understanding and navigating the various modules and functionalities. Additionally, the pricing structure of the suite could be complex, and the licensing costs for certain advanced features might pose challenges for organizations with limited budgets.
> 
> My experience with Exterro E-Discovery Software Suite has been positive, as it provided a comprehensive and efficient solution for managing e-discovery processes. While there were challenges in terms of the learning curve and pricing, it significantly improved our ability to handle electronic evidence in legal cases.

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### "Legal hold, ECM" — 4.0/5

> **Verified Reviewer** | *20 February 2019* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Consistent view and use across platform.
> 
> **Cons**: No major issues.  When I find something the software doesn't do, they will review and often add it to their next upgrade.
> 
> Excellent.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2057669/exterro-e-discovery-software-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/legal-law-software/a/exterro-e-discovery-software-suite/> |
| en-AE | <https://www.getapp.ae/software/2057669/exterro-e-discovery-software-suite> |
| en-AU | <https://www.getapp.com.au/software/2057669/exterro-e-discovery-software-suite> |
| en-CA | <https://www.getapp.ca/software/2057669/exterro-e-discovery-software-suite> |
| en-GB | <https://www.getapp.co.uk/software/2057669/exterro-e-discovery-software-suite> |
| en-IE | <https://www.getapp.ie/software/2057669/exterro-e-discovery-software-suite> |
| en-NZ | <https://www.getapp.co.nz/software/2057669/exterro-e-discovery-software-suite> |
| en-SG | <https://www.getapp.sg/software/2057669/exterro-e-discovery-software-suite> |
| en-ZA | <https://www.getapp.za.com/software/2057669/exterro-e-discovery-software-suite> |
| fr | <https://www.getapp.fr/software/2057669/exterro-e-discovery-software-suite> |
| fr-BE | <https://fr.getapp.be/software/2057669/exterro-e-discovery-software-suite> |
| fr-CA | <https://fr.getapp.ca/software/2057669/exterro-e-discovery-software-suite> |

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