
About SmartDraw
SmartDraw offers a full suite of diagrams, templates, tools and symbols to design anything. Use SmartDraw to make flowcharts, residential and commercial floor plans, organizational charts, CAD and engineering diagrams, electrical designs, landscape designs, network diagrams, app and site mockups, wireframes, and more. SmartDraw automates much of the drawing process, users can add, move, and delete shapes, and the app is smart enough to realign and fix drawings as they are being worked on. Businesses can create a custom org chart using a pre-built template, or by drawing it from scratch, and utilize tools such as intelligent formatting, Visio file import, powerful automation, visual simbols, simple commands, and other intuitive tools.
With easy file sharing and integrations with Confluence, Jira, MS Office, GSuite Apps, Trello, Box and more, SmartDraw facilitates file storage, sharing, and collaboration. SmartDraw allows users to import, edit and export Visio files (VSD & VSDX), as well as import, edit and save Visio stencils. SmartDraw is available online and offline, allowing businesses to make diagrams whenever and wherever needed.
Pricing starting from:
USD 9.95/month
- Free Version
- Free Trial
- Subscription
Key benefits of SmartDraw
Business size
Deployment
- Cloud-based
- On-premises
Markets
Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, New Zealand, United States and 6 others
Supported Languages
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian and 21 others
Pricing starting from:
USD 9.95/month
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of SmartDraw: 77
Alternatives
Visio

diagrams.net

Miro

monday.com

Reviews
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- Industry: Information Technology & Services
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for business analyst activities
Reviewed on 04/04/2019
Pros
Can create your mind maps and complex flowchart of any kind with ease.
Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful
Cons
So i didn't find anything and i will strongly recommend this for pm and business analyst activities.
Response from SmartDraw
Hi Rohit,
Thank you for taking the time to write a review, I'm happy to hear SmartDraw worked well for you. If you need anything, please do not hesitate to reach out.
US: 800-768-3729
International: +1 858 225 3300
email: [email protected]
-Chris

- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
SmartDraw a powerful tool for diagramming, drawing, layout and more.
Reviewed on 08/02/2018
It is perfect for drawing projects, has a wide range of templates that make it easier for you to...
It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.
Pros
SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.
Cons
Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market.
The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.
- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SmartDraw a great tool for everyone
Reviewed on 23/07/2022
I really like this software, it was absolutely useful.
I really like this software, it was absolutely useful.
Pros
I really like the differents tools that this software provide us, I'm a lawyer and for some diagrams this software let me have a great experience, I really like it, this software it's absolutely great
Cons
This software was so good, it doesn't have things I don't like but I think that the interface can be more friendly and easy to understand for new users
- Industry: Furniture
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Unstable and Quirky - Danger - Lost Work Zone
Reviewed on 21/08/2018
The only benefit I have received is when I quickly print what I am working on, so that this...
The only benefit I have received is when I quickly print what I am working on, so that this horribly unstable and unpredictable program will not just lose it and delete even saved work from its memory. When you want to make certain measurements, you will never be able to do so, because it only allows "anchored" points to be measured - not the item or space you wish to measure. It is impossible to scale down their furniture selections/templates because they have it set to scale down the width, when all you want to change is the length. It has been a disappointing waste of time and money.
Pros
I has little to say for Pros: because it is just as easy to draw boxes without having this program. I learned every feature and applied all of the program's features. It is likely that you could get a beginning design to give to someone, as a simple floor plan, if that is what you need. But be sure to print it to preserve your work after each little change.
Cons
Customer service is practically nil and there is no "help" or troubleshooting. If you try to contact them for support, you have to wait and see if they will send you an email the next day - and they usually won't. If you get the email, it does not remotely address the trouble or offer to talk you through it if their "solution" or instruction is not on point. Really disappointing. There is no auto save unless you are working in the Cloud for this program. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving! So, then the hours of work are permanently lost - no kidding, EVEN if you pushed save. If you use it, you must remember to save, save, save - after each little line or inclusion and then print. Then close the program before its instability causes it to just close itself as to the design you are working on. If you don't close it down, you will lose all of your work. Then - get this - when you reopen a file after it has decided to shut down, it says that there is a recovered work file and asks if you want to open it and recover it. If you say "yes" the program shuts down again, over and over and over. It is so unstable that it can't hold up to the tasks it claims to be performing with its features, such as layers, measurements, inserting photos, etc.
- Industry: Hospital & Health Care
- Company size: 201-500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Review of SmartDraw
Reviewed on 27/04/2022
Pros
If I'm being honest, the only thing that I like about SmartDraw is how the org chart looks once completed. It is also great that you can save it as a PDF file afterwards. It has a professional look to it and it is very nice that each tab I have in the system saves as a new page when in PDF format.
Cons
When I open the program, it seems as though a new problem arises. Sometimes I cannot copy and paste a section of the org chart, I cannot see all of the tabs I have, or I cannot make any edits. While I do like how the org chart looks, getting to that point is rather frustrating. While I would love to be able to write a good review, I constantly run into issues which takes up a lot of my time.
SmartDraw FAQs
Below are some frequently asked questions for SmartDraw.Q. What type of pricing plans does SmartDraw offer?
SmartDraw offers the following pricing plans:
- Starting from: USD 9.95/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Single User: $9.95 per month, billed annually Multiple Users (for 5+ users): $5.95 per month, billed annually
Q. Who are the typical users of SmartDraw?
SmartDraw has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does SmartDraw support?
SmartDraw supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does SmartDraw support mobile devices?
SmartDraw supports the following devices:
Q. What other apps does SmartDraw integrate with?
SmartDraw integrates with the following applications:
Box, Confluence, Dropbox Business, Google Drive, Google Workspace, Jira, Microsoft 365, Microsoft PowerPoint, OneDrive, Trello, WordPress
Q. What level of support does SmartDraw offer?
SmartDraw offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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