--- description: Learn more about Missive. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Missive Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Missive](/software/2057204/missive) # Missive Canonical: https://www.getapp.com.au/software/2057204/missive Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/2057204/missive?page=2) > Missive is a team inbox and chat app for collaborative email. Share inboxes, assign conversations, and comment internally across email, SMS, WhatsApp, Instagram, Messenger, and live chat, on top of Gmail, Outlook, or any IMAP provider. > > Verdict: Rated **4.9/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Missive \- See who has what. Assign any conversation and the whole team knows who owns it. This replaces the pattern most teams arrive with: one shared inbox everybody reads top to bottom to work out which messages are theirs. Every action is logged per user with a timestamp, which a shared password cannot give you. - Talk inside the thread, not around it. Internal comments and @mentions let teammates ask a question, explain context, or draft a reply together in real time. Distributed teams consistently name this as the feature that made the difference, because the discussion happens where the message is rather than in a separate chat tool. - Route by rule, not by hand. Multi-condition rules assign, label, and forward incoming messages automatically, most commonly by client domain, so work lands with the right person before anyone opens the inbox. The AI assistant and MCP connections to Notion, Linear, Attio, HubSpot, and Stripe pull client context in alongside it. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 184 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 14.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Priced per user per month. AI is bring your own key, no mark up needed. - $14/user/month - $18/user/month - $26/user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Brainstorming - Business Process Automation - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (22 total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software) ## Related Categories - [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software) - [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software) - [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software) - [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software) - [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software) ## Alternatives 1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1789 reviews) 2. [Google Workspace](https://www.getapp.com.au/software/90761/google-workspace) — 4.7/5 (17742 reviews) 3. [Microsoft 365](https://www.getapp.com.au/software/90725/microsoft-365) — 4.6/5 (14174 reviews) 4. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (293 reviews) 5. [Hiver](https://www.getapp.com.au/software/20502/hiver) — 4.7/5 (148 reviews) ## Reviews ### "Handles both payables and receivables without the mess" — 5.0/5 > **Raghav** | *23 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Running AP and AR at the same time means I'm constantly switching between paying vendors and chasing client payments. Being able to set up different inboxes for each function but access them all from the same platform keeps things way more manageable than our old setup. > > **Cons**: The ERP integration isn't quite where it needs to be - we're still manually syncing payment info between Missive and our accounting system after conversations wrap up. > > Almost eight months using this for our combined payables and receivables work. The difference is night and day compared to before when everything was spread across personal email accounts with endless forwarding chains. Actually having a system now instead of just chaos has made the whole department more efficient. ----- ### "Billing process way more organized now" — 5.0/5 > **Verified Reviewer** | *21 May 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love being able to mark conversations as done once invoices are settled - keeps our workspace tidy. Automatic rules keep our workflow organized without doing it manually. Templates for common billing stuff (payment confirmations, late fee explanations, payment plans) have cut my response time in half. > > **Cons**: It would be very helpful to have enhanced filtering and sorting options within the system, particularly for invoice amounts, due dates, payment dates, and outstanding balances. Improved filters would make it easier to review transactions, track pending invoices, and identify payment trends efficiently. Additional features such as customizable date ranges, multi-condition filtering, and quick search functionality would significantly improve day-to-day accounting operations. These improvements would also help during reconciliations, month-end closing, and audit preparation by reducing manual effort and saving time. Overall, more flexible filtering capabilities would improve accuracy, reporting efficiency, and the overall user experience for managing invoices and payments. > > We started using Missive about seven months ago and our billing work runs way smoother now. Before, client billing emails were all over the place in everyone's personal inboxes and we'd sometimes give clients conflicting info about the same invoice. Now everyone sees the same stuff and our answers are consistent. ----- ### "Team inbox that actually works for us" — 4.0/5 > **Verified Reviewer** | *29 April 2026* | Research | Recommendation rating: 6.0/10 > > **Pros**: The comment feature is very useful—it lets us add notes and context directly without messy email chains. It also helps us quickly assign tasks during busy times. > > **Cons**: Right out of the box, the notifications are a bit too frequent, so everyone needs to adjust their settings. The mobile app works well, but it doesn’t have all the features available on the desktop version. > > We use this as our main tool for team emails now. It fixed many small issues and stopped us from sending duplicate replies. There was a short learning period, but now it’s part of our daily work. It works well for tracking ongoing conversations and making sure no one replies twice. Setup took some effort, but after that it has been running smoothly without causing new problems. ----- ### "Much better control over receivables tracking" — 5.0/5 > **Verified Reviewer** | *30 April 2026* | Civil Engineering | Recommendation rating: 9.0/10 > > **Pros**: Having the full payment conversation history right there helps me figure out how to handle each client - you can spot the patterns and adjust your approach accordingly. We built out a tagging system based on how overdue things are (30 days, 60 days, on payment plans, or disputed) which makes it dead simple to focus on the urgent stuff first. > > **Cons**: The phone app works fine for basics but missing some of the desktop functionality I'd want when I need to check on accounts away from my computer. > > Coming up on a year using this for collections and accounts receivable. Our collection rates are genuinely better - stuff doesn't fall off our radar anymore so we're actually getting paid quicker. Also really helps that newer folks on the team can easily bump tricky collection cases up to someone more experienced without a bunch of forwarding and explaining. ----- ### "Great for shared inboxes, takes a bit of setup" — 5.0/5 > **Ashish** | *13 May 2026* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: Missive is very helpful for teams that handle a lot of emails. It keeps everything organized with shared inboxes, and the ability to assign conversations and add internal notes makes teamwork much smoother. > > **Cons**: There is a bit of a learning curve in the beginning, especially when setting up rules and workflows. Some features are not immediately intuitive. > > Overall, it has improved how we manage communication as a team. It reduces confusion and helps ensure emails are handled on time. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/2057204/missive?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2057204/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data