Seertech Learning

The Support is Top notch! The service to help bring Alvaria new features and improvements to our LMS has greatly improved with the management change. That has been amazing....[sensitive content hidden] have been wonderful additions to the team.

Example 1 : Being able to enroll groups in a class or a folder of classes or a LP but not not all being mandatory. Example 2: more clicks of standard buttons vs custom jobs/procedures. Just like the Export function on the new dashboard.... more buttons less customization.

The Seertech LMS checks all the boxes for what an enterprise-level LMS should be. Integrations across our entire ecosystem were easy to configure and optimize. Content build and lifecycle management is easy to control and federate from a centralized operations perspective. User segmenting, communication, and other bells and whistles and endlessly configurable and effective. The learner portal UX is super streamlined and easy to navigate, not to mention easy to update from an admin perspective. As our global enablement program has grown, Seertech has had no problem keeping up with enhancement requests and product additions. We've constantly been able to adopt and implement the wide assortment of existing platform features as opposed to onboarding a new vendor to meet a specific business requirement. And most importantly, their attention to customer service and responsiveness is unmatched. Seertech is a true partner - not just a vendor.

There are some features and functionality that are somewhat difficult to figure out and implement/adopt. The product documentation is lacking, and the interface can seem outdated at times. But the Seertech team has made strides on updating the admin experience and increasing product documentation options in the Help Center.