---
description: Learn more about Futr. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Futr Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/1659/conversational-marketing-platform/software) > [Futr](/software/2056856/live-chat-1)

# Futr

Canonical: https://www.getapp.com.au/software/2056856/live-chat-1

> Live Chat promotes customer engagement with live chat and AI chatbots. It serves small to large firms in various industries, including housing, police, charity, retail, and local governments. Key features include chat surveys, conversational AI \& forms, multilingual chats, feedback automation, and more.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Futr

## Commercial Context

- **Starting Price**: GBP 290.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Bulgarian, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Chatbot
- Customer Support
- Live Chat
- Multi-Language
- Real-time Consumer-facing Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)

## Related Categories

- [Conversational Marketing Software](https://www.getapp.com.au/directory/1659/conversational-marketing-platform/software)
- [Chatbot Software](https://www.getapp.com.au/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Alternatives

1. [Wati](https://www.getapp.com.au/software/2068239/wati) — 4.6/5 (202 reviews)
2. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews)
3. [Freshchat](https://www.getapp.com.au/software/106095/freshchat) — 4.1/5 (115 reviews)
4. [Crisp](https://www.getapp.com.au/software/111347/crisp) — 4.6/5 (147 reviews)
5. [Rasayel](https://www.getapp.com.au/software/2077110/rasayel) — 4.8/5 (66 reviews)

## Reviews

### "I can't stop using Live Chat" — 4.0/5

> **Mohamed** | *28 February 2023* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: It's not expensive and fits all customer service businesses.
> 
> **Cons**: It needs to support canned responses to make it easier for us to respond quickly to customers.
> 
> Practical and simple for any usage. I love it.

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### "Maintain the process with this one" — 5.0/5

> **Tarek** | *8 March 2023* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: It allows me to contact easier in a simple way with customers.
> 
> **Cons**: Too much expensive and doesn't have the feature of canned responses.
> 
> Overall good and practical.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2056856/live-chat-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/live-chat-1/> |
| en-AE | <https://www.getapp.ae/software/2056856/live-chat-1> |
| en-AU | <https://www.getapp.com.au/software/2056856/live-chat-1> |
| en-CA | <https://www.getapp.ca/software/2056856/live-chat-1> |
| en-GB | <https://www.getapp.co.uk/software/2056856/live-chat-1> |
| en-IE | <https://www.getapp.ie/software/2056856/live-chat-1> |
| en-NZ | <https://www.getapp.co.nz/software/2056856/live-chat-1> |
| en-SG | <https://www.getapp.sg/software/2056856/live-chat-1> |
| en-ZA | <https://www.getapp.za.com/software/2056856/live-chat-1> |
| pt | <https://www.getapp.com.br/software/2056856/live-chat-1> |
| pt-PT | <https://www.getapp.pt/software/2056856/live-chat-1> |

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