---
description: Learn more about Mosaic. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mosaic Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Mosaic](/software/2056833/mosaic-2)

# Mosaic

Canonical: https://www.getapp.com.au/software/2056833/mosaic-2

> Mosaic helps firms build customer loyalty and rewards programs. Key attributes include a CRM, activity tracking, loyalty programs \& cards, rewards management, segmentation, and campaign management. It targets the retail, hospitality, finance, insurance, banking, and telecommunication industries.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gratifii

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, South Africa

## Features

- API
- Activity Dashboard
- CRM
- Campaign Analytics
- Campaign Management
- Client Portal
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Discount Management
- Email Marketing
- Engagement Tracking
- Gamification
- Gift Card Management
- Loyalty Cards
- Loyalty Program
- Multi-Campaign
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)

## Alternatives

1. [Kangaroo](https://www.getapp.com.au/software/109869/kangaroo) — 4.9/5 (248 reviews)
2. [Guusto](https://www.getapp.com.au/software/127547/guusto) — 4.9/5 (3441 reviews)
3. [RepeatMD](https://www.getapp.com.au/software/2074767/repeatmd) — 4.4/5 (190 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.getapp.com.au/software/2065372/gift-card) — 4.8/5 (37 reviews)
5. [Boomerangme](https://www.getapp.com.au/software/2076050/boomerangme) — 4.8/5 (43 reviews)

## Reviews

### "Mosaic Personal Review" — 5.0/5

> **Kimberly Ann** | *27 June 2025* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: The easy process of what it is do look up a customer and how their loan fully shows on their page. I love the layout of everything on their account.
> 
> **Cons**: There is nothing I do not like about this program. I believe this website runs perfectly and have never had issues with it.
> 
> I have always had a good experience with Mosaic. Even when they call in all representatives are very friendly.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2056833/mosaic-2)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/mosaic-2/> |
| en-AE | <https://www.getapp.ae/software/2056833/mosaic-2> |
| en-AU | <https://www.getapp.com.au/software/2056833/mosaic-2> |
| en-CA | <https://www.getapp.ca/software/2056833/mosaic-2> |
| en-GB | <https://www.getapp.co.uk/software/2056833/mosaic-2> |
| en-IE | <https://www.getapp.ie/software/2056833/mosaic-2> |
| en-NZ | <https://www.getapp.co.nz/software/2056833/mosaic-2> |
| en-SG | <https://www.getapp.sg/software/2056833/mosaic-2> |
| en-ZA | <https://www.getapp.za.com/software/2056833/mosaic-2> |
| pt | <https://www.getapp.com.br/software/2056833/mosaic-2> |
| pt-PT | <https://www.getapp.pt/software/2056833/mosaic-2> |

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