---
description: Learn more about Red Falcon. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Red Falcon Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [eCommerce Software](/directory/744/ecommerce/software) > [Red Falcon](/software/2056827/red-falcon)

# Red Falcon

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> Red Falcon provides entities with the vital growth technologies needed to streamline operations and enhance their competitive edge in trade markets. Key features include inventory control software, CRM support, EC hosting, invoicing and settlements, third-party integrations, and customizations.
> 
> Verdict: Rated **4.3/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 6 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ECI Software Solutions
- **Location**: Grand Prairie, US
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Accounting
- Alerts/Notifications
- Business Intelligence
- CRM
- Content Management
- Credit Card Processing
- Customer Accounts
- Discount Management
- Electronic Payments
- Financial Management
- Inventory Management
- Inventory Tracking
- Multi-Location
- Order Processing
- Real-Time Data
- Retail Inventory Management
- Returns Management
- Sales Order Management
- Sales Trend Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [eCommerce Software](https://www.getapp.com.au/directory/744/ecommerce/software)

## Related Categories

- [eCommerce Software](https://www.getapp.com.au/directory/744/ecommerce/software)
- [Order Management Software](https://www.getapp.com.au/directory/594/order-management/software)
- [ERP Systems](https://www.getapp.com.au/directory/322/enterprise-resource-planning-erp/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Retail Management Software](https://www.getapp.com.au/directory/198/retail-management/software)

## Alternatives

1. [Brightpearl](https://www.getapp.com.au/software/9926/brightpearl) — 4.4/5 (191 reviews)
2. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews)
3. [Fishbowl](https://www.getapp.com.au/software/101989/fishbowl) — 4.2/5 (1087 reviews)
4. [Cin7 Core](https://www.getapp.com.au/software/91616/cin7-core) — 4.3/5 (732 reviews)
5. [NetSuite](https://www.getapp.com.au/software/9137/netsuite) — 4.2/5 (2003 reviews)

## Reviews

### "Red Falcon" — 4.0/5

> **Keith** | *12 July 2022* | Business Supplies & Equipment | Recommendation rating: 8.0/10
> 
> **Pros**: The integration with my wholesaler makes order processing simple.
> 
> **Cons**: Manual order entry and adding items to an e-commerce order needs to improve.
> 
> Red Falcon has been very a reliable software and has enabled me to run my business very efficiently.

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### "Quality Business Products Red Falcon Review" — 4.0/5

> **Leslie** | *28 June 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The order/quote functions are very easy to use. The customer service and training options are above and beyond helpful. I would recommend the training to everyone who uses this system if they haven't taken in. The facilitators were very helpful and opened my eyes to parts of Red Falcon I was not using prior to training.
> 
> **Cons**: For me it would be nice to have a stock check feature in the pending orders area. It is not a con but as a very small company, we do not use the online ordering windows with our customers, so much of that system is not utilized on our end.

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### "Red Falcon user for 10+ years" — 4.0/5

> **Cindy** | *12 July 2022* | Business Supplies & Equipment | Recommendation rating: 6.0/10
> 
> **Pros**: Manages inventory and order processing. Easy to use.
> 
> **Cons**: Too many clicks to get what you need. The same information could be on one screen or a click within a screen.
> 
> Overall good but I preferred when we had a dealer advisor for service and not a call in desk that routes calls. But when I do get with someone, they are generally supportive and helpful.

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### "My review" — 5.0/5

> **Cindy** | *30 June 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Customized for my type of business. Exports orders to wholesaler
> 
> **Cons**: Price. I wish it was more affordable. Paying extra for website landing page. It should be part of the package
> 
> Good.

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### "Red-Falcon" — 5.0/5

> **Debra** | *6 July 2022* | Business Supplies & Equipment | Recommendation rating: 5.0/10
> 
> **Pros**: The ability to see multiple vendor prices
> 
> **Cons**: The vendor pricing does not show minimum buy quantities
> 
> We have the ability for our customers to order on-line

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2056827/red-falcon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/website-ecommerce-software/a/red-falcon/> |
| en-AE | <https://www.getapp.ae/software/2056827/red-falcon> |
| en-AU | <https://www.getapp.com.au/software/2056827/red-falcon> |
| en-CA | <https://www.getapp.ca/software/2056827/red-falcon> |
| en-GB | <https://www.getapp.co.uk/software/2056827/red-falcon> |
| en-IE | <https://www.getapp.ie/software/2056827/red-falcon> |
| en-NZ | <https://www.getapp.co.nz/software/2056827/red-falcon> |
| en-SG | <https://www.getapp.sg/software/2056827/red-falcon> |
| en-ZA | <https://www.getapp.za.com/software/2056827/red-falcon> |

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