Synchroteam
About Synchroteam
Manage mobile workforces efficiently, simplify business processes and optimize costs.
Synchroteam features scheduling, dispatch, calendar, job management, reporting, CRM, inventory management, time tracking, invoicing and Google maps. Cloud-based SaaS with iOS and Android mobile apps. Integrates with Quickbooks, Xero, Sage, and Zoho CRM.
Our Field Service Management (FSM) / Workforce Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, Security and many other industries.
Create your Synchroteam account in less than 1 minute and get organized
with our affordable, powerful and customizable field service solution. Live support.
Pricing starting from:
USD 36.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Synchroteam
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Pricing starting from:
USD 36.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Synchroteam: 152
Alternatives
AI Field Management
ManWinWin
MoreApp
Dynamics 365
Reviews
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- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I has improve our daily operations in comparison to the manual old fashion way we used to have.
Reviewed on 08/02/2018
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical...
We used to make maintenance reports by sending emails to a unique account, but it was so unpractical to followup, so moving to Synchroteam was a big improvement, but there are still a few things that could be better.
Pros
This software really help us to centralize all the maintenance reports in one single place and makes the management and technicians jobs easier.
Cons
I don't like the fact that we have issues with the android app in some phones, we also had several issues that lasted a couple of days, so the support was not that fast, also you cannot have users with multiple roles, only technicians can use the mobile app, the kpis reporting is very limited, and it doesn't have a real time gps tracking of the techs driving routes.
Response from Synchroteam
Thanks for your review, Alejandro. We are glad to hear that Vidbox Inc. found Synchroteam has improved your business efficiency.
- Industry: Import & Export
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Application for faster reviews
Reviewed on 14/05/2024
Pros
It allows me to have a faster record of inspections and delivery of reports
Cons
manual customer records required because the export options not found correctly
Response from Synchroteam
Hello Erik - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our software allows you to review records faster. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
No Support
Reviewed on 27/07/2016
I own a commercial service company in Houston Tx, Like all systems, they have good and bad points...
I own a commercial service company in Houston Tx, Like all systems, they have good and bad points because of the fit all type of software. The bad part you have to try the software to see how it works so you tie up hundred of hours inputting your data. Then reality hits when you call support OMG this company support is in Paris France, So it's message them only and wait ! If you call the US support Luis the sales rep answers and his knowledge is limited at best and he only works 8-5 M-F so if you have a problem after hours or weekends your on your own !
Pros
OK fit all field service software at a fair price
Cons
NO SUPPORT ! Take it or leave it attitude - They don't care about improving the software - It's just about the collection of the subscription. in fact, I had a Credit Card fail due to a fraud charge on the card and I get an email my account has been terminated. and they turned it off
Response from Synchroteam
Dear Mr. Davis,
I'm Francois Pichon. co-founder of Synchroteam. I'm very sorry to hear about your recent negative experience with Synchroteam. I don't think our sales representative correctly explained the support options to you. This was a mistake on our part and I'm sincerely sorry.
The support for the US is carried out from our office in Miami, Florida. We offer phone support from 9am to 6pm EST (855) 809-6200 and 24x7 support by email [email protected] or via our ticketing service available at http://support.synchroteam.com.
Outside these hours, support is performed by teams around the world in order to meet the needs of different time zones, and one of those other teams is indeed in Paris, France. My apologies that this situation caused you difficulties.
We are pleased that you decided to be a customer.
Kind regards,
Francois.
- Industry: Information Services
- Company size: 201–500 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 14/05/2024
Pros
Features and funtionality are great
UI and UX is good
Cons
Expensive but great product,
Response from Synchroteam
Hello Amit - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our feature & funcionality are great and what you need for your job. We really appreciate your business.
We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips.
Thank you, again!
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Enables dispatch management in an easier mode
Reviewed on 30/05/2018
The workflow is smooth and manageable
The workflow is smooth and manageable
Pros
There is a free trial mode for the software before making the final decision to buy the product
There is online support available to the new users
Cons
In areas where there is slow connection tracking down the various employees can be challenging in that situation
Response from Synchroteam
Thank you Danson for reviewing Synchroteam¿s Field Service Management software. We are pleased to hear you find our workflows smooth and manageable, and that your organization is benefitting from our dispatch management functionality. We apologize for the inconvenience low-coverage areas cause when trying to track mobile employees, but make sure to read about our offline mobile application features that will allow them to view and edit job details, even when there is no service in the area (https://www.synchroteam.com/mobile.php). We also encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.
Synchroteam FAQs
Below are some frequently asked questions for Synchroteam.Q. What type of pricing plans does Synchroteam offer?
Synchroteam offers the following pricing plans:
- Starting from: USD 36.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
One Free administrator account Integrates with: - Google Calendar, iCal and Outlook - Quickbooks Online, Sage, and Xero - ZohoCRM Free setup & training A 14-day free trial is available. No credit card required.
Q. Who are the typical users of Synchroteam?
Synchroteam has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Synchroteam support?
Synchroteam supports the following languages:
Czech, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish
Q. Does Synchroteam support mobile devices?
Synchroteam supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Synchroteam integrate with?
Synchroteam integrates with the following applications:
Google Calendar, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Sage Accounting, Stripe, Xero, Zoho CRM
Q. What level of support does Synchroteam offer?
Synchroteam offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Synchroteam.
- Scheduling Software
- Field Service Management Software
- Workforce Management Software
- Maintenance Management Software
- Service Dispatch Software
- Field Activity Management Software
- HVAC Software
- Work Order Software
- Professional Services Automation Software
- Calendaring Software
- Inspection Software
- Plumbing Software
- Electrical Contractor Software
- Pest Control Software
- Time Tracking Software
- Security Installer Software
