---
description: Learn more about Vitality. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vitality Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Energy Management Software](/directory/915/energy-management/software) > [Vitality](/software/2055627/vitality)

# Vitality

Canonical: https://www.getapp.com.au/software/2055627/vitality

> DIY utility billing starting at $0.50/unit. Bring billing in-house, see real-time data, and keep the change.
> 
> Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Vitality

Stop Overpaying Your Billing Company                                                        
                                                                                              
Outsourced billing companies charge $3–8 per unit and keep a cut of your recovery. VITALITY starts at $0.50 per unit. That's 6–16x less for the same process — except now you control it. The savings compound across every property, every month.
                                                                                              
Keep 100% of Your Recovery Revenue                                                          

When you outsource billing, your vendor keeps billing fees, processing fees, and late payment revenue. With VITALITY, all of that goes back to your NOI. Utility billing stops being an expense and becomes income.                                                        
                  
See Your Data in Real Time

No more requesting reports and waiting a week for a PDF. VITALITY gives operators live dashboards with consumption data, recovery rates, and portfolio analytics — accessible 24/7, property by property.                                                                      
                  
Get Your Cash Flow Back                                                                     
   
Billing companies reimburse you in 60–90 days. That's your money, floating in someone else's account. With VITALITY, you control the billing timeline. Bills go out when you say.
                                                                                              
Go Live in Days, Not Months

Connect your PM software, import your properties, and start billing. Most operators are processing within a week. Parallel billing ensures zero revenue gaps during the transition — your outsourced billing continues until VITALITY is validated and live.                    
                  
Handle Residents Directly

When a resident has a billing question, your team answers it in minutes — not days through a vendor call center. Your process, your reputation, your relationship.
                                                                                                                                                                                         
One Platform for Everything

Billing, energy analytics, compliance, emissions tracking, demand forecasting, leak detection, Energy Star automation, and more — all included.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vitality
- **Location**: Salt Lake City, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Please contact Vitality for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Anomaly Detection
- Benchmarking
- Cost Analysis
- Cost Tracking
- Customizable Reports
- Data Visualization
- Emissions Monitoring
- Forecasting
- Greenhouse Gas Tracking
- Historical Reporting
- Load Management
- Mobile Alerts
- Performance Metrics
- Real-Time Monitoring
- Reporting/Analytics
- Weather Normalization Reporting

## Integrations (9 total)

- Domo
- Entrata
- Microsoft Power BI
- RealPage
- RealPage Utility Management
- Rent Manager
- ResMan
- SkySpark
- Tableau

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Energy Management Software](https://www.getapp.com.au/directory/915/energy-management/software)

## Alternatives

1. [Energis.Cloud](https://www.getapp.com.au/software/117815/energis-cloud) — 4.6/5 (34 reviews)
2. [Energy Manager](https://www.getapp.com.au/software/117523/energy-manager) — 4.6/5 (31 reviews)
3. [EnergyCAP](https://www.getapp.com.au/software/108973/energycap) — 4.7/5 (132 reviews)
4. [Berta & Rudi](https://www.getapp.com.au/software/2074934/berta-rudi) — 4.8/5 (5 reviews)
5. [WatchWire](https://www.getapp.com.au/software/108975/watchwire) — 4.8/5 (16 reviews)

## Reviews

### "Great Service and Software" — 4.0/5

> **Kevin** | *2 February 2021* | Research | Recommendation rating: 8.0/10
> 
> **Pros**: Once I was given a little training on how the software works, it was easy to get on and find what I needed.
> 
> **Cons**: I don't like that the apps page is the main one that pops up at the beginning.  I just want to see my stuff first.
> 
> Customer service is huge to me and the team at Vitality has been great to work with.  They answer any questions that I have and get us the best product for what we need.

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### "Vitality gas usage for HLP" — 5.0/5

> **Mark** | *1 October 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: We can use this for a quick reference when planning a gas day.
> 
> **Cons**: Our gas day is from 8am to next day 8am. It was set up for normal day 12 am to 12am
> 
> Staff have been wonderful to work with, software is very user friendly. Reports are readily available.

-----

### "Sub Metering" — 2.0/5

> **mike** | *23 January 2021* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: I do not have anything to compare it with.
> 
> **Cons**: is not always accurate.  I keep getting negative readings
> 
> Good people willing to help

-----

### "Crown Castle review" — 5.0/5

> **Randy** | *29 November 2021* | Wireless | Recommendation rating: 10.0/10
> 
> **Pros**: Integration was fairly easy, Vitality has made changes to help us better use the software
> 
> **Cons**: Some functionality is not intuitive, very robust web site, but not always easy to figure out how to do certain things.
> 
> Good overall experience, all the folks I have interacted with have been great to work with

-----

### "Exceptional Product\!" — 5.0/5

> **Ben** | *7 July 2020* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: This product has revolutionized how we conduct ourselves and created a whole new confidence and attitude in us\!
> 
> **Cons**: The product has been consistent and trustworthy, as well as, efficient and workable each and every use.
> 
> This product has given new life and creativity to us\!

## Links

- [View on GetApp](https://www.getapp.com.au/software/2055627/vitality)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/industries-software/a/vitality/> |
| en-AE | <https://www.getapp.ae/software/2055627/vitality> |
| en-AU | <https://www.getapp.com.au/software/2055627/vitality> |
| en-CA | <https://www.getapp.ca/software/2055627/vitality> |
| en-GB | <https://www.getapp.co.uk/software/2055627/vitality> |
| en-IE | <https://www.getapp.ie/software/2055627/vitality> |
| en-NZ | <https://www.getapp.co.nz/software/2055627/vitality> |
| en-SG | <https://www.getapp.sg/software/2055627/vitality> |
| en-ZA | <https://www.getapp.za.com/software/2055627/vitality> |
| pt | <https://www.getapp.com.br/software/2055627/vitality> |
| pt-PT | <https://www.getapp.pt/software/2055627/vitality> |

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