---
description: Learn more about Trackit. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Trackit Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [EHS Management Software](/directory/699/ehs/software) > [Trackit](/software/2055321/trackit)

# Trackit

Canonical: https://www.getapp.com.au/software/2055321/trackit

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> Trackit is a cloud-based electronic record solution for the transit industry that offers a user-friendly platform.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Trackit

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact Trackit directly for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Bus Mileage Optimization
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Customisable Forms
- Customizable Reports
- Customizable Templates
- Dispatch Management
- Document Management
- Document Storage
- Driver Logs
- Driver Management
- Employee Management
- Event Logs
- Forms Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [EHS Management Software](https://www.getapp.com.au/directory/699/ehs/software)

## Related Categories

- [EHS Management Software](https://www.getapp.com.au/directory/699/ehs/software)
- [Safety Management Software](https://www.getapp.com.au/directory/1447/safety-management/software)
- [Public Transportation Software](https://www.getapp.com.au/directory/1281/public-transportation/software)

## Alternatives

1. [SiteDocs](https://www.getapp.com.au/software/104957/sitedocs) — 4.8/5 (241 reviews)
2. [VelocityEHS](https://www.getapp.com.au/software/104315/velocityehs) — 4.4/5 (85 reviews)
3. [Intelex EHS Software](https://www.getapp.com.au/software/102665/intelex) — 4.2/5 (62 reviews)
4. [Corfix](https://www.getapp.com.au/software/2068561/corfix) — 4.8/5 (198 reviews)
5. [Workhub](https://www.getapp.com.au/software/102755/safetysync) — 4.5/5 (127 reviews)

## Reviews

### "Great company to work with\!" — 5.0/5

> **Carmelo** | *29 November 2017* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: The software brings a safety culture to your operation and gives you the option to go paperless.  It's taking the next step in organization and data tracking.
> 
> **Cons**: The company recommended software changes performed by the developer could be a little faster.  Overall, very small con compared to all the Pros.
> 
> The safety awareness in the operation was heightened and the system provided a solution to paperless data tracking of the staff.

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### "One of the best Help Desk Software's out there\!" — 5.0/5

> **Harshpreet** | *17 May 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I really love how you can manage all your needs under one roof: Tickets generated by users, Change Requests, Purchase Requests, IT Asset Management as well. 
This way, I don't need other software for my other IT needs.
> 
> **Cons**: They certainly have elevated the way they operate, however, I feel that there are still a lot many internal issues that TrackIt needs to fix on their end before they can make it to the next level.
> 
> My overall experience with TrackIT was great. I was able to help people almost instantly and able to work my way around within the system to improve our daily processes so that we are working more efficiently.

-----

### "TrackIT Ticketing Review from a Former Helpdesk Technician" — 3.0/5

> **Verified Reviewer** | *24 November 2022* | Computer Games | Recommendation rating: 2.0/10
> 
> **Pros**: assigning tickets to resolver team, by name, by group. its organized and fast.
> 
> **Cons**: slow to load, I think we used the old version of this. its the application version. sometimes its not responding.

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### "Overall very impressed with the software and the support.  Easy to use and changes and updates easy" — 4.0/5

> **Andrew** | *28 November 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, simple interface, ability to include scanned documents in any portion of the software is helpful for  things like CHP audit
> 
> **Cons**: Occasionally can get stuck when entering a lot and it wont recognize some of the drop boxes, can occasionally get hung up
> 
> Allows us to have better handle employee tracking (certifications, training, evaluations etc)  Easy to use

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### "Track-It is super responsive to their clients needs.  Need a report, they work to make it happen" — 4.0/5

> **Joseph** | *4 December 2017* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Mobile-App feature connects training in the field to the training standards set.   Customized website for your company's needs.
> 
> **Cons**: Some dashboards could be more robust, but company is constantly making improvements to this functionality.
> 
> I cut instructor overtime by more than 50%.  Huge cost savings, and repurposing of employee time.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2055321/trackit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/government-social-services-software/a/trackit/> |
| en-AE | <https://www.getapp.ae/software/2055321/trackit> |
| en-AU | <https://www.getapp.com.au/software/2055321/trackit> |
| en-CA | <https://www.getapp.ca/software/2055321/trackit> |
| en-GB | <https://www.getapp.co.uk/software/2055321/trackit> |
| en-IE | <https://www.getapp.ie/software/2055321/trackit> |
| en-NZ | <https://www.getapp.co.nz/software/2055321/trackit> |
| en-SG | <https://www.getapp.sg/software/2055321/trackit> |
| en-ZA | <https://www.getapp.za.com/software/2055321/trackit> |
| fr | <https://www.getapp.fr/software/2055321/trackit> |
| fr-BE | <https://fr.getapp.be/software/2055321/trackit> |
| fr-CA | <https://fr.getapp.ca/software/2055321/trackit> |

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