---
description: Learn more about backdocket. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: backdocket Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Legal Document Management Software](/directory/763/legal-document-management/software) > [backdocket](/software/2055094/backdocket)

# backdocket

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> BackDocket is a practice management software designed for law firms that combines case management with business analytics capabilities. The platform offers customizable fields and reporting tools that allow firms to organize data, track cases, and manage client intake processes. BackDocket includes document management, communication tools, accounting functions, and a notes section to help legal professionals maintain updated case information and streamline their firm operations.
> 
> Verdict: Rated **4.9/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of backdocket

Simplifies intake and claim management processes for law firms, supporting efficient case tracking and document organization
Offers customizable workflows and reporting tools, allowing firms to tailor data collection and analytics to their unique needs
Integrates business analytics with case management, providing insights into firm performance and success factors
Centralizes all case-related information, making it easy to access, update, and generate reports without technical expertise

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 31 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: backdocket

## Commercial Context

- **Starting Price**: USD 59.99
- **Pricing model**: Per User
- **Pricing Details**: $39.99 per user, per month includes all features. We believe all firms should be able to afford the best tools. We have no hidden fees. We won’t bait and switch starter packages and upgrades. Users can request a free demo of the software.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Archiving & Retention
- Audit Trail
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Rate Management
- CRM
- Calendar Management
- Case Management
- Case Notes
- Client Management
- Collaboration Tools

## Integrations (16 total)

- CallRail
- Docusign
- Domo
- Dropbox Sign
- Google Calendar
- Intaker
- Marketo Engage
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft Word
- NinjaCat
- OfficeCalendar
- Telerik Reporting
- Twilio
- Zapier

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Legal Document Management Software](https://www.getapp.com.au/directory/763/legal-document-management/software)

## Related Categories

- [Legal Document Management Software](https://www.getapp.com.au/directory/763/legal-document-management/software)
- [Legal Practice Management Software](https://www.getapp.com.au/directory/120/law-practice-management/software)
- [Legal Case Management Software](https://www.getapp.com.au/directory/124/legal-case-management/software)

## Alternatives

1. [Clio](https://www.getapp.com.au/software/91415/clio) — 4.6/5 (1752 reviews)
2. [SignWell](https://www.getapp.com.au/software/133655/docsketch) — 4.9/5 (2715 reviews)
3. [LEAP](https://www.getapp.com.au/software/104595/leap) — 4.2/5 (551 reviews)
4. [8am MyCase](https://www.getapp.com.au/software/91266/mycase) — 4.6/5 (807 reviews)
5. [Filevine](https://www.getapp.com.au/software/106217/filevine) — 4.4/5 (301 reviews)

## Reviews

### "The Best of the Rest\!" — 5.0/5

> **Roseanne** | *23 February 2022* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Software is easy to use and customize.  There are so many great features built in already, but the reporting feature allows me to build any reports I need to track something individually.  Reporting and Dashboards are second to none. Support is very responsive and is quick to build in new features.
> 
> **Cons**: I don't have anything bad to say about the software.  The support team is highly responsive and easy to work with.
> 
> I have used 4-5 of the major players in case management software in the past, and BackDocket is by far the best case management software that I have ever used.  It has all of the features necessary to manage client matters as well as firm management.  The price is extremely affordable, and the support staff is highly responsive, which is more than I can say for other softwares.

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### "Excelente ferramenta para gestão e automação de documentos" — 5.0/5

> **Pedilson** | *28 October 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ferramenta simples de usar e possui uma interface bastante intuitiva, execelente custo benefício, ótima gestão de de documentos, e boa integração nativa com assinaturas eletrónicas.
> 
> **Cons**: Sinto ausência de algumas opções de personalização avançada em alguns relatórios e fluxos de automação complexos. o suporte técnico é bom, mas tempo de reposta em horarios de pico requer melhorias.
> 
> No geral o uso dessa ferramenta é bastante positivo e eficiente para a otmização de fluxos de trabalhos.

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### "Pratico e utile per organizzare meglio il lavoro" — 5.0/5

> **silvio** | *30 September 2026* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: La cosa che mi è piaciuta di più di Backdocket è la praticità. Una volta presa un po’ di confidenza con il software, risulta abbastanza semplice da utilizzare e permette di avere le informazioni organizzate in modo chiaro. Trovo utile anche il fatto di poter gestire le attività senza dover utilizzare strumenti diversi
> 
> **Cons**: All’inizio alcune funzioni possono risultare poco intuitive e serve un po’ di tempo per capire bene come utilizzare tutte le possibilità offerte dal software. Anche l’interfaccia potrebbe essere resa ancora più immediata in alcune parti
> 
> Nel complesso mi sono trovato bene con Backdocket. È uno strumento pratico che, dopo un breve periodo di adattamento, permette di lavorare in modo abbastanza fluido. Mi piace soprattutto la possibilità di avere tutto organizzato e facilmente consultabile. Ci sono sicuramente alcuni aspetti che potrebbero essere migliorati, soprattutto in termini di semplicità e intuitività, ma nel complesso l’esperienza è positiva

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### "Best legal management software on the market" — 5.0/5

> **Monique** | *26 January 2022* | Law Practice | Recommendation rating: 10.0/10
> 
> **Pros**: I love everything about Backdocket.  It is so user friendly and very easy to learn.  It helps me to manage client files efficiently.
> 
> **Cons**: I love everything about Backdocket.  It was very well thought out and simplified for easy use and access.
> 
> Backdocket has allowed me with single touches of a button to access, manage and efficiently work on a client's file.  It's a one stop shop and I don't have to juggle opening different programs to look for something in a client's file.  It's all managed in one easy access file.

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### "Way better than other file management software" — 5.0/5

> **Breila** | *21 February 2022* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love that it displays all documents in the case file as once, as opposed to similar file management software that requires you to click on each folder in order to see its contents. I used to waste so much time clicking through empty folders looking to case documents. This software makes managing cases a breeze.
> 
> **Cons**: This may already be a feature that I have not learned to properly utilize yet, but file sharing via link (like you can in dropbox) would be great.
> 
> LOVE\!\!\! The customer service is AMAZING. These people care whether the software is meeting your unique needs. They respond quickly and have tons of VIDEOS to walk you through what you don't know, so you don't have to waste valuable time calling a tech person or googling what to try.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2055094/backdocket)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/legal-law-software/a/backdocket/> |
| en-AE | <https://www.getapp.ae/software/2055094/backdocket> |
| en-AU | <https://www.getapp.com.au/software/2055094/backdocket> |
| en-CA | <https://www.getapp.ca/software/2055094/backdocket> |
| en-GB | <https://www.getapp.co.uk/software/2055094/backdocket> |
| en-IE | <https://www.getapp.ie/software/2055094/backdocket> |
| en-NZ | <https://www.getapp.co.nz/software/2055094/backdocket> |
| en-SG | <https://www.getapp.sg/software/2055094/backdocket> |
| en-ZA | <https://www.getapp.za.com/software/2055094/backdocket> |

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