--- description: Learn more about Etrieve. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Etrieve Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Content Management Systems](/directory/276/content-management-system-cms/software) > [Etrieve](/software/2054803/etrieve) # Etrieve Canonical: https://www.getapp.com.au/software/2054803/etrieve Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2054803/etrieve?page=2) > Etrieve is an enterprise content management software that helps businesses eliminate paper to save time and money and reduce errors ensuring the best student, staff, and faculty experience. > > Verdict: Rated **4.7/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 26 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Softdocs - **Location**: Columbia, US - **Founded**: 1998 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact Softdocs for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Trail - Authentication - Autofill - Business Process Automation - Collaboration Tools - Commenting/Notes - Compliance Tracking - Conditional Logic - Configurable Workflow - Content Management - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Templates ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software) ## Related Categories - [Content Management Systems](https://www.getapp.com.au/directory/276/content-management-system-cms/software) - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) - [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software) - [Digital Signature Software](https://www.getapp.com.au/directory/281/digital-signatures/software) - [Enterprise Content Management Software](https://www.getapp.com.au/directory/1261/enterprise-content-management/software) ## Alternatives 1. [PandaDoc](https://www.getapp.com.au/software/91467/pandadoc) — 4.5/5 (1243 reviews) 2. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 3. [DocuWare](https://www.getapp.com.au/software/8533/docuware) — 4.6/5 (113 reviews) 4. [pdfFiller](https://www.getapp.com.au/software/113535/pdffiller) — 4.6/5 (992 reviews) 5. [Square 9](https://www.getapp.com.au/software/2066795/square-9) — 4.5/5 (141 reviews) ## Reviews ### "My Review" — 5.0/5 > **Reid** | *4 May 2022* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: We really needed a forms and workflow solution that could take care of business instead of having little systems here and there that didn't little bits of what needed done. > > **Cons**: The form builder can be tricky to use at times but we look forward to the Fall 2022 update that could bring improvements to that. > > If experience with Etrieve was cake, I'd ask for more cake. ----- ### "Document management made easy." — 5.0/5 > **Mark** | *13 January 2023* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: The learning curve for staff end users is shallow, and our ability to do amazing things with our forms and data is extremely high. The software itself, while initially complex to get installed and integrated with other enterprise systems, is easy to manage on the back end and easy on the users. > > **Cons**: Our primary dissatisfaction revolved around the length of time it took to implement the software. With that said, we also understand that integrating multiple systems for multiple workflows across an enterprise is an intensely complex process. Etreive did a respectable job managing that process with us. > > Overall, excellent experience. ----- ### "Etrieve Review" — 4.0/5 > **Alissa** | *17 February 2022* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: The electronic forms and having all student records electronically has been great especially as more people are now working from home and not in the office > > **Cons**: One problem with the electronic forms is that they are difficult to create and edit unless you are throughly trained and have a technical background. It makes it difficult for our office when trying to edit or create a form where we need to rely on IT or someone at Soft Docs for assistance. > > My overall experience with etrieve has been positive. ----- ### "Olivet Nazarene University - eTrieve Experience" — 5.0/5 > **Bary** | *28 February 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and setup, speed and responsiveness of the browser app, great customer service and quick response (and fixes) to major issues, form development (even manually using the built in context sensitive editor) is delightful and fun, and a great community experience. Integration with ETHOS and the awesome support for it (from your developers) really helped. Being part of the beta-testing was great. > > **Cons**: Users got used to the tree in DoceScan and were later disappointed that several "features" were not included in the tree. Custom sorting of tree levels is not possible. Sometimes support for ADFS is a little lacking. > > We started with Docescan/Doceforms/DoceServe and eventually moved to the eTrieve products. The initial move to eTrieve was a little challenging, but once the later version of the product came out and "fixed" various issue the product is now great. ----- ### "Etrieve Review" — 4.0/5 > **Reyn** | *16 February 2022* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: The platform allows documents to be easily shared, while maintaining proper security in the event of an accidental overshare. Filing capabilities are easy and intuitive in Content with a simplified folder structure. Forms are easy to complete and routed through workflows > > **Cons**: There are some inconsistencies in button configurations on the admin side. For example, the save button is not found in all forms. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2054803/etrieve?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2054803/etrieve) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data